Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.
Unit 4a New Road Industrial Estate, st18 0pj, Hixon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a resistance band shorty. A full length one was delivered. I emailed you and within 2 days I had received my band.
I like bulldog kettlebells as I prefer the design with indentation and hollow body .
Great coms throughout the purchase and delivery . Never used Bulldog gear before but think they might be my goto gym company now. Product arrived on time and packed well . Open the product great piece of kit will worth the money
Such amazing quality of equipment. So much better than previous used brands!
Good deal good rope very good to skip with top tier
This is a high quality competition kettlebell at a very reasonable price. I've used it daily since it's arrival. It's well balanced and allows comfortable hand insertion with snatches and cleans. I'll definitely buy more as I need them.
Great customer service, and easy to deal with and got back to me straight away,
I'm extremely pleased with my purchase from Bulldog Gear. I was searching online for quality gym equipment and I found myself in a maze of mixed reviews and crazy prices. Bulldog was affordable and the quality is brilliant. I'll be purchasing again from the store, for sure!
Very poor customer service.
They lied to me saying my item had been dispatched when it hadn’t and I had to wait ages for my item to arrive.
When I complained they gave me a £10 off my next purchase voucher which is useless as I’ll never buy from this company again.

Reply from Bulldog Gear
Delivery is cheap as standard and the quality and Finnish of the metal is excellent. Very sturdy
Great customer service and the large gym timer is absolutely spot on!
Very well made, I didn’t expected, but is much better than local gym equipment.
Great company. Speedy delivery. This is a present for my son so am unable to comment on it but I’ve been happy with my dealings with the company.
M9 home treadmill purchased in December 2025.
Firstly, the treadmill is fantastic. The look and feel is commercial, but the compact nature saves on space. The service up to item delivery was great.
Then three weeks pass, whilst running the treadmill throws up an E03 error. I reached out to bulldog, who after a few days agreed a new part would be sent out and I would fit it. I was ok doing this, but did comment that a lot of customers would not be happy doing this. The part that needed swapping was not a simple job for someone not familiar with treadmills.
With the new part in, we had our first go back on the treadmill. The E03 error returned.
I went back to bulldog via telephone, across five separate days nobody picked up the phone or responded to voicemail messages. An email was sent to the original communication log, with no response. A new email ticket was opened, and still no response.
At the time of writing it has been 11-12 days without response, whilst having a brand new treadmill purchased for over £1000 sitting unusable.
I would love for bulldog to respond & take proactive steps to fix the problem. I understand that in batches of equipment (especially treadmills) the odd one can have things wrong with it, which nothing can be done to mitigate. I'm not angry or disappointed with that, I get it. However, what I am disappointed with is the closed door of communication. I cannot believe that for such a large company in 2026 that this can be where we are in how we communicate and how we deal with problems.
If I ever hear back and have my situation resolved, I would happily amend my review to reflect developments but at the moment I would have to strongly recommend for anyone buying from bulldog to have a real think before buying, because the support afterwards if things go wrong is dreadfully poor.

Reply from Bulldog Gear
Great products, great company from what I can see, just wish more of their items were in stock more often. Would have been 5 stars but parts arrived damaged due to packaging. Not bad, just some scratches so still very usable, but just took the gloss of the experience a touch. Would recommend them.
Looks great but haven’t gotten around to setting it up yet. Quality looks great, and the packaging in the wooden bix is a nice touch to ensure no damage caused in transit. Can’t comment on how it performs but have no doubts it’s going to be awesome.
Delivery was prompt, damage found to flat shelving unit once opened all packaging, currently communicating to hopefully resolve the issues. Plastic coating has been scrapped or hit with something.
Overall pleased with unit its very heavy duty. And looks great.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.