Bunk Campers - Dublin Reviews 440

We had a rental early June in Ireland. The camper was good. Except some minor things everything with the car went fine. Unfortunately, on third day on a narrow street car coming towards us hit us on the right side, damaging our mirror. As I had to drive very much to the left in this situation, at the very same moment also the left mirror was hit and damaged.
Yet, return was easy.
I have an extra CDW insurance that would cover for the damages, BUT:
* bunkcampers realised the full retention of €3.000 form credit card, even repair costs were only ~€2.500 . I have started a chargeback process with the credit card firm and looking forward the result.
* bunkcampers did provide repair invoice, but it just states "Repairs", is from another company (you cannot find any link to bunkcampers), and that's it. As you can imagine, my CDW insurance refuses this invoice. Now, I am waiting for the corrent invoice.
* bunkcampers did not provide rental agreement. Only document they provide is the reservation but this does not show the agreed retention. But my CDW insurance also wants to check the retention and agreements. So, I am also waiting for the rental contract from bunkcampers since mid of June.

Actually, I hope that the chargeback from the credit card company works so I have a lever to motivate bunkcampers into cooperation. Do not misunderstand me, I am happy to pay for the repairs to bunkcampers as agreed. But then bunkcampers shall be able to show valid invoice, charge for the repair costs only and not >€500 for something unexplainable, etc..

Bunk (Bunk: is slang for trash, junk, or lies. Often people say "de-bunk" something when they are revealing a myth or a lie) Campers is the worst rental company we have ever dealt with. If anything goes wrong with the vehicle, they will not help you. You are on your own to find a way to safety. The insurance is useless and they never emailed us the contact. If something happens you are out of luck and the contract is bunk.

This was the worst experience we have ever had. If the camper breaks down you are just out of luck. Our camper failed on a high pitch road and would not move further after only 300 kilometres. They towed us to a parking lot where we sat for three days and without utilities. We paid over a thousand for insurance and the line we had from the Dublin office was, “your vacation with us is ended” the moment it failed. A family of four trapped in a city without any service. We called ever line we could get and they all seemed to know nothing and provided no help. Everyone in the city said they hear these stories about them all the time. Do not under any circumstances use this company.

This trip began with a negative but overall ended with a positive. We requested a camper van, however, none were available and we had to settle for a bigger motorhome. To be fair, Mark, the Dublin manager, made some off-setting 'sweeteners' which were more than acceptable. The motorhome performed well throughout.
So, for Bunk Campers - Dublin, it's a pass.

Great service, great camper!

The rental process was smooth. The van had several flaws though. E.g. only one instead of two bedsheets were given, the gas bottle was not closed at pick-up (contrary to what is urged in the rental agreement), screws were loose at multiple places (fridge and foldable roof), the ignition of one of the gas stoves stopped working half-way into our trip, the window-blind system was missing suction cups and was torn, etc. When communicating those issues on day 2 to Bunk Campers, we simply did not get a reply. We didn't need to interrupt our trip, luckily.
I recommend doing a thorough check of the inside systems at vehicle pick-up. The staff of bunk campers does not show you the systems (e.g. roof-fold, gas stove, etc.) for liability reasons which means you should go through the videos at the garage and check for any defaults yourself.
The reduced fare for the camp-sites does not apply in Ireland and no alternative is offered.
All in all, we had a wonderful holiday but Bunk Campers could for sure improve on the vehicle quality,

Region enjoyed being able to see Ireland at our own pace and renting the RV was the easiest way to do it. Thanks for setting us up with a comfortable and reliable unit for our trip. Thanks again Denis and Blanche.

Overall we were happy with the service
The camper was a bit bigger than we had expected.
Staff were helpful and would use them again
Allan

We enjoy RV holidays and the Dublin office staff were wonderful at delivery and hardback - esp helping coordinate our travel with another couple also hiring from there. Couple of minor vehicle issues but the feedback was (hopefully constructive) and taken well - all about helping others enjoy their RV experience by minor details being attended to.

We plan to hire from you again in Apr/May 2024 in UK, so there's our recommendation summed up!

Best wishes
Michael & Rosie Paramor

A motorhome is the best way to explore the Wild Atlantic Way. The vehicle we booked was almost brand new and provided us with lots of space for us and our dog...

Very pleasant experience with staff at Bunk Campers Dublin. Online interface very user friendly, welcoming reception and agile paperwork processes on site. Well done!

We had the pleasure of renting a camper from bunk campers last week. From start to finish the service was excellent. Staff were so friendly and helpful and the camper was spotlessly clean and in perfect working order. Couldn’t recommend them enough

Well the experience could have been better. We found stuff left by the previous customers (such as a panty, used tissues, plastic bottle…). We couldn’t use the toilet because the smell was unbearable for the ones sitting on the rear seats while driving (must have been a leak somewhere…). The shower was clogged so that mean one more amenity we couldn’t use… that was quite a lot when you book a motor home to avoid going to hotel for toilets and shower. And that was too much for the price we paid. And not to add the customer support was not of any help because they were closed during the weekend. So we definitely wouldn’t recommend booking your trip with Bunkcampers. Look for others business.
We still give two stars because people at the branch (Dublin) were very nice.

We had a great first experience hiring a campervan using Bunk Campers. Ease of booking, pickup and drop off made it all the more enjoyable for us and our two pets. Staff were wonderful and the app had lots of extra information. Will definitely book one again!!!

We had a camper für 11 days. The first car has a defekt window so we had to return to Dublin to swap cars. The second car has totally worn out brakes and we were lucky that they didn't give up in the hills. So we lost a second day in a car repair station. the bunk campers hotline was not responding in time and we get a callback after three days!

Easy pick up and return. Lovely staff. Helpful when we had a small issue with our van.

Adam was very helpful when collecting the campervan.
The campervan was well fitted out and in good condition. We took the top level insurance and received the additional driver/garden chairs and small table/bed linen as part of this.
The hire wasn't cheap, but we did have a very enjoyable trip.
If the rental was cheaper I'd be inclined to hire more than once a year. As it stands I'll be restricting to once a year.

Very friendly personnel and very good service.

Staff were very friendly and helpful and the Campervan was awesome.
The only thing that spoiled it a little bit is the location of the internal table as it was impossible to move around if there was anything on it and it didn't line up height wise with the opposite seat when we sat down for meals.
Other than that we would highly recommend Bunk Campers to anyone wanting to travel and be self sufficient.
we will certainly be utilising Bunk Campers whenever we do our next adventure,

The van worked well, was well designed and fuel efficient. When we returned the van we arrived early but someone was there and they processed us and we were on our way. Great service