Burfield Financial Planning Reviews 924

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and ability to explain complex financial matters in an easy-to-understand way. Many people highlight the excellent service received, noting the personalized advice and guidance that helps them make informed decisions regarding their finances and investments. Reviewers frequently mention the exceptional customer service, appreciating the friendly and trustworthy approach of the team. The company is often described as being very accessible, with advisors readily available to answer questions and provide ongoing support.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Clients share positive opinions on service. Many customers are very happy with the service received,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more

Rated 5 out of 5 stars

Peter Jenkins has managed my plan for almost 8 years during which time I have always been given honest and helpful advice. He is always available to answer any questions and explains situations/issues... See more

Rated 5 out of 5 stars

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides... See more

Rated 5 out of 5 stars

I have been with Burfield for many years now and have ALWAYS found them professional, friendly and totally trustworthy. They are always helpful and I value their customer focus business approach... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has over 25 years’ experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

924 reviews

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Rated 5 out of 5 stars

Like part of the family

Burfield is a brilliant company do work with, our Advisor, Dave is incredibly knowledgeable, helpful and understanding. He is like part of the family.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Thorough and comprehensive Annual Review

Peter Jenkins reviewed the previous year for my investments, discussed any changes in circumstances, how they might impact on plans going forward and assessed whether my current investments remained suitable to meet my objectives - a thorough review. He also came up with further tax planning ideas which may well prove to save significant sums.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication and customer service

Excellent communication throughout a frustrating experience with two large firms that Burfields were dealing with on my behalf…really appreciate their customer focus and support throughout - thankfully all sorted now and am extremely grateful to the Burfields team for their tenacity and keeping me updated - very refreshing, would highly recommend their services

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Annual reports

Ashley explained my pension plan and told me of other products that were available he was thorough and professional as he has been since I started.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

I'm very happy with Burfield

I've been retired for almost 12 months but continue to leave my pension invested therefore it is vital my it continues to grow in order to provide the lifestyle we are accustomed to. Ashley Clark at Burfield undertakes an annual review to ensure my pension is fit for purpose. In addition Ashley has offered guidance relating to my ISA investments which are not handled by Burfield to which I'm extremely grateful.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice.

We have been using Burfield Financial Planning for ten years and have been very happy with the service and advice we have been given.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

I have been a Burfield client for many years. They have assisted wonderfully with my pension and investment needs as I transitioned from employment into retirement. Ashley Clark always goes the extra mile, providing a detailed analysis of my finances, and works 'outside the box' in terms of market advice, and help with external products. Very friendly, and I would have no hesitation in recommending him and Burfield to any relation or friend.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

All very professional …

All very professional and explained very well. Always hives honest and unbiased opinions. Never any hard selling just facts and figures for you to make your decisions.

October 15, 2024
Unprompted review

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