Burfield Financial Planning Reviews 924

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and ability to explain complex financial matters in an easy-to-understand way. Many people highlight the excellent service received, noting the personalized advice and guidance that helps them make informed decisions regarding their finances and investments. Reviewers frequently mention the exceptional customer service, appreciating the friendly and trustworthy approach of the team. The company is often described as being very accessible, with advisors readily available to answer questions and provide ongoing support.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Clients share positive opinions on service. Many customers are very happy with the service received,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more

Rated 5 out of 5 stars

Peter Jenkins has managed my plan for almost 8 years during which time I have always been given honest and helpful advice. He is always available to answer any questions and explains situations/issues... See more

Rated 5 out of 5 stars

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides... See more

Rated 5 out of 5 stars

I have been with Burfield for many years now and have ALWAYS found them professional, friendly and totally trustworthy. They are always helpful and I value their customer focus business approach... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has over 25 years’ experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

924 reviews

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Rated 5 out of 5 stars

Professional Service

Always feel that you are in good professional hands and get the best of advice. My account manager gives first class explanation on the current investment situation.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Pension consolidation and future tax planning

This was my first time seeking financial advice, my experience with Ashley at Burfield was really positive. The initial telephone consultation and the on site office meetings helped me to visualise options and understand what would be the best fit for me and my family.
The team are easy to contact even over minor questions and I am already benefiting from having all of my legacy pensions in one place invested in two well performing funds (based on historic data).
Future tax planning options have been discussed and I have the ability to discuss in more detail prior to the end of the tax year.
I would highly recommend Burfield as they explained my options in an easy to understand manner, and we had open and honest discussion around fee's for the great service provided.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Top financial advice and no…

Top financial advice and no ridiculously high charges. Need advice on finances, investments and especially pensions you'd be mad to not have an initial meeting with Burfield.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

As always - excellent

Great knowledge of my finances and advice presented in a friendly and professional manner. As always, the advice was tailored to my finances and improving my situation.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Burfield provide an excellent face to face service and I can access detailed up to date information on my investment via their portal at any time. I have confidence in the service they provide.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Pension review

Received great advice on planning ahead. Helping me to decide which direction i need to travel along as i get closer to retirement.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful, honest, understandable guidance

I was bamboozled by Pension Fund Retirement options which were causing me significant anxiety.

After speaking with one of Burfields advisors my options became much clearer to me and I am considerably calmer making these important financial decisions.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism at its very best

David is a true professional and friendly who explains every move in a language that I can understand. He has been understanding and I know exacting what is happening from start to finish. I would highly recommend Burfield to anyone.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Clear and trustworthy advice…

Everything was explained to me clearly and patiently and backed up in writing. I felt I could trust the advice give.
What I had to do myself was explained very thoroughly

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Burfield Team

I've been with Burfield Financial Planning for many years.
They've always been very friendly, extremely knowledgeable and helped me make my savings and pension grow.
Thank you All,

Ian :-)

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Comprehensive and reassuring financial advice

Peter always takes time to explain how our investments are faring in the context of the state of the financial markets. He always ensures he fully understands our personal goals and plans our income and savings accordingly.
He always follows up with thorough write-ups of our meetings and gives us the confidence that our finances are in safe hands.

January 16, 2023
Unprompted review

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