Burfield Financial Planning Reviews 924

Having been a customer for some years now I have always had a fantastic service from BFP. Always courteous and quick to reply, knowledgeable with very good advice. My pension has recently been transferred to a different administration and they have kept me fully up to date with the progress from start to completion. It's really nice when a company contacts you and keeps you in the loop rather than you having to do the chasing. Thank you.

Friendly helpful and comprehensive discussion of our pension needs and the performance of the fund

As always, the service from Burfield is excellent. The investment is performing well, but moreover, the in-depth explanation and individual attention that is given is superb.

Just to say a Big Thank You to David , Daniel , Louis and the rest of the team for their help and advise with my recent private pension arrangements.
They kept me informed of every stage of the process with their professional approach that lead to outstanding service being provided.

Great professional service from a well informed advisor.

I had approached a number of companies prior to contacting Burfield to get pension advice. I rejected them all as I felt the service wasn’t personalised to my requirements and I doubted whether I would get value for money. I was introduced to Burfield by a friend. I called them to explain how I felt about poor experience with other companies and found that they were entirely understanding of my point of view and willing to help me see what value they could add to my pension requirements before asking me for any fees. My main challenge was how to manage the funds from two legacy defined contribution schemes alongside a current scheme. I had several meetings with David Parker about my retirement aims and how best to meet them. David was approachable and friendly. He patiently listened to me. He presented the range of options available to me including some I hadn’t considered. One of the options I hadn’t considered turned out to be the best option for me. Everything was documented in detail and explained when I wasn’t clear. I was given all the time and space I needed to make my decision on what I wanted to do. David then detailed the whole transaction process to me and the team at Burfield kept me updated on progress with the transaction. I am delighted with the process of dealing with Burfield, and the outcome. I became comfortable with the fees charged and at the end of the process I was happy that they represented value for money when I look at the outcome achieved. I am delighted that Burfield were suggested to me as a company who can provide expert and friendly advice and pension purchasing services. David was a great person to deal with and should I need further pension guidance in the future I will be using Burfield .

Annual review with Dave Parker. As usual Dave was very methodical and nothing appeared to be too much trouble. Excellent company to deal with.

Always lays it on the line ‘as it is’, Informative & Knowledgeable advisors. Been using their services for 5 years now and always happy with their help

Appointment made to your requirements. Documents sent out prior to my yearly update. Easy to understand conversation to understand where I am

I am at the stage in my life where pension performance has become my main concern. Having Burfield review my situation gives me hope that we have chosen the best pension solution for our future needs. Burfield Financial Planning Platform is a great hub or storing information and providing an efficient communication hub.

Yearly financial review.
A very informative and professional description of where my financial status is up to. They are all ways there to answer any questions on any financial matter. Great service

Great online correspondence and yearly call is excellent

Having an On going relationship with the same advisor makes things much easier as they understand the needs and requirements I have. In between reviews the company is always quick to respond to messages on the portal and I like the news updates which I receive on email which I find useful and informative.

Ashley is always very helpful and explains everything clearly. They are a friendly company with good communication and excellent customer service.

As per all review meetings with Burfield, again the service received from Ashley was excellent. Friendly and helpful goes without saying. Ashley's knowledge is second to none, clearly he spent a considerable amount of time researching mine and my wife's requirements in retirement. Not only aware of the market and sector benchmarks and trends, but he knows his customer. This was demonstrated in that he answered all my pre-meeting questions, in his own presentation. Further, I had an issue with tax, and this also was explained and resolved. The office was clean and tidy, a very pleasant environment.
Thank you again Burfield, Ashley and the support staff clearly all doing a great job.

Burfield, and especially my personal advisors are fantastic - They're stewardship of my accounts has allowed me to retire 10 years earlier than I originally thought a few years ago. Since being with them from 2017 I have valued their advice 100% - May the next 30 years be the same.

Burfield are very good at what they do been with them a long time asley gives good advice as they all do

Very good advice given in an easily understood method , friendly advisor

Ashley Clarke always explains very clearly and is a patient man. Thank you