Burgess & Co Reviews 

378
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the entire staff for being exceptionally helpful, friendly, approachable, and truly professional throughout the entire moving journey from start to finish. Many individuals state that dealing with these reliable professionals brings a refreshing sense of honesty and confidence. Consumers also note that the dedicated team provides exceptionally clear communication and keeps everyone fully informed at every single stage. People deeply appreciate that the agents consistently go above and beyond to resolve unexpected issues, significantly reduce stress, and keep complex transactions moving forward smoothly. Reviewers frequently state that having such supportive guidance makes a stressful process much easier.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, frequently describing them as reliable,... See more

Service

Reviewers mention positive feedback about service, highlighting that staff members are exceptionally helpful,... See more

Customer service

People report positive experiences with customer service, highlighting that reviewers consistently received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just sold our home through Burgess & Co and honestly couldn’t be happier. The whole team were professional, super helpful, and always quick to respond. They stayed on top of every detail and ke... See more

Company replied

Rated 5 out of 5 stars

Tanya and Ben and the whole team at Burgess & Co were brilliant. They went above and beyond to get stuff sorted and remained calm, personable and professional throughout our house purchase. They held... See more

Company replied

Rated 5 out of 5 stars

Burgess were absolutely superb throughout the whole moving process. It is a breath of fresh air to actually deal with honest estate agents who do exactly as they say they will. We were informed o... See more

Company replied

Rated 5 out of 5 stars

Liam and Ben worked tirelessly to sell our 2-bed flat in St Kilts. The market was difficult and we lost a couple of buyers before they secured a buyer that could proceed. They helped us with questions... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Real Estate Agents

Written by the company

Burgess & Co Estate Agents.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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4.9

All reviews

(378)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Great all round experience!

Everyone at Burgess and Co were very approachable, reassuring and happy to help. We never felt we were being annoying and were made to feel as relaxed as possible during the whole sale process. Would fully recommend Burgess and Co to anyone and wouldn’t hesitate in using them again in the future.

January 28, 2025
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Reply from Burgess & Co

We really appreciate you taking the time to leave us a review. It was a pleasure dealing with you & we would like to wish you all the best for the future.

Rated 5 out of 5 stars

This is Jeremy Daniels

This is Jeremy Daniels, the brother of Liz.
Your enthusiasm and professionalism for the property, pitching the correct sale price, negotiating the best price on our behalf and liaising with the different individuals to bring the sale to its conclusion on behalf of the seller and the buyer. Professional in every way and all that we could have asked for and being delivered. Thank you.

January 22, 2025
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Reply from Burgess & Co

Thank you very much for your 5 star review, we are very grateful. Wishing you both all the best.

Rated 5 out of 5 stars

I found Burgess & Co very professional

I found Burgess & Co very professional, nothing was too much trouble and all the staff very helpful.
I was kept informed at all stages relating to the sale of the flat. I would recommend them if you're looking for an estate agent in Bexhill on Sea.

February 5, 2025
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Reply from Burgess & Co

Thank you very much for your review, we really appreciate it. We are glad you received a good service from the team. Wishing you all the best.

Rated 5 out of 5 stars

Always polite

Always polite, attentive and helpful, particularly Liam.

January 22, 2025
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Reply from Burgess & Co

Thank you for your 5 star review. Best wishes.

Rated 5 out of 5 stars

Five stars all the way.

Five stars all the way.
Great team and really friendly people kept us updated every step of the way.
Would not hesitate to recommend Burgess & Co to anyone wishing to buy or sell a property.
Thank you.

January 22, 2025
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Reply from Burgess & Co

We really appreciate you taking the time to leave us a review, thank you. Wishing you all the best for the future.

Rated 5 out of 5 stars

Really professional and personal…

Really professional and personal service. All members of staff went out of their way to ensure that our purchase went ahead smoothly.

They also allayed any of our issues and were always willing to speak with us.

Would strongly recommend their service.

January 22, 2025
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Reply from Burgess & Co

Thank you very much, we are very grateful for your review. We hope to assist you again in the future. Best wishes.

Rated 5 out of 5 stars

Frankly this company goes above and…

Frankly this company goes above and beyond. Every single staff member knows what is going on, and they are super helpful. I was going through a traumatic time and they couldn’t have been more reassuring. Use them or regret it!

January 29, 2025
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Reply from Burgess & Co

Thank you so much for your review. It was a pleasure dealing with you. Wishing you all the best for the future.

Rated 5 out of 5 stars

The team did a great job in finding and…

The team did a great job in finding and supporting me through the purchase of a property and everything went very smoothly

January 22, 2025
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Reply from Burgess & Co

Thank you for leaving us a 5 star review, it is appreciated. All the best.

Rated 5 out of 5 stars

Excellent team at Bexhill branch

All the team at Bexhill branch were terrific in helping me sell my flat . Special mention to paul and ben who saw it through with excellent knowledge on leases a real help . Thanks so much guys

January 22, 2025
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Reply from Burgess & Co

You are most welcome, it was a pleasure dealing with your sale. Thank you for your review. Wishing you all the best.

Rated 5 out of 5 stars

Excellent and mot helpful company…

Excellent and most helpful company could not do enough for us to enable a smooth transaction and would highly recommend themE

January 3, 2025
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Reply from Burgess & Co

Thank you so much for your review. We hope you are happy in your new home. Best wishes.

Rated 5 out of 5 stars

Exceptional service

I want to thank Paul, Ben and everyone at Burgess and Co for the exceptional service when selling 2 properties for me within the last year. I can't recommend them highly enough.

January 10, 2025
Unprompted review
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Reply from Burgess & Co

We really appreciate your 5 star review. It was a pleasure dealing with your sales & we hope to assist you again in the future. Wishing you all the best.

Rated 5 out of 5 stars

Burgess & Co are absolutely outstanding

I would give Burgess & Co more than 5 stars if that was possible. Every member of the team is professional, efficient, knowledgeable, extremely helpful and very friendly. I honestly can't recommend them highly enough. They went above and beyond anything I have ever experienced with other estate agents when I instructed them on my sale. I can't thank everyone enough.

December 20, 2024
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Reply from Burgess & Co

Thank you so much for your review! We are so glad you were pleased with the service you received. We wish you all the best for the future.

Rated 5 out of 5 stars

They went above and beyond to support…

They went above and beyond to support both our sale and purchase, with many delays, they still ensured we managed to exchange before Christmas. So many thanks!

December 19, 2024
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Reply from Burgess & Co

Thank you for leaving us a 5 star review, we are very grateful. We are so glad we got you exchanged before Christmas. We wish you all the best with your move.

Rated 5 out of 5 stars

Helpful and kind

As the reason for the sale related to a bereavement it was a difficult time. Ben and the team kept in touch and made the process as trouble free as possible. Their recommendation for a solicitor was helpful.

December 13, 2024
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Reply from Burgess & Co

Thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through burgess and co. Throughout the entire purchase process they were amazing keeping us updated and contacting us for any needed updates. They were so good if we do go to sell our next property in the future we will be going though them.

Thank you for all your help!

December 13, 2024
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Reply from Burgess & Co

We really appreciate your 5 star review. It was a pleasure dealing with your purchase & we hope to assist you again in the future. Wishing you all the best.

Rated 5 out of 5 stars

Seafront flat

Returning to Bexhill after spending years away, it was a pleasure to deal with these guys, very friendly, helpful, and professional. I was after something specific, and they listened to what I was looking for and put me onto an excellent little property that I look forward to spending many years in. Thanks guys!

December 2, 2024
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Reply from Burgess & Co

Thank you so much for your review, it is greatly appreciated. We are so pleased we managed to help you find your property & we hope you will be very happy there. Best wishes.

Rated 5 out of 5 stars

HOME SWEET HOME

Kept me informed every step of the way.

November 22, 2024
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Reply from Burgess & Co

Thank you for leaving us a review. We hope you are very happy in your new home. Best wishes.

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