Burgess & Co Reviews 

378
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the entire staff for being exceptionally helpful, friendly, approachable, and truly professional throughout the entire moving journey from start to finish. Many individuals state that dealing with these reliable professionals brings a refreshing sense of honesty and confidence. Consumers also note that the dedicated team provides exceptionally clear communication and keeps everyone fully informed at every single stage. People deeply appreciate that the agents consistently go above and beyond to resolve unexpected issues, significantly reduce stress, and keep complex transactions moving forward smoothly. Reviewers frequently state that having such supportive guidance makes a stressful process much easier.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, frequently describing them as reliable,... See more

Service

Reviewers mention positive feedback about service, highlighting that staff members are exceptionally helpful,... See more

Customer service

People report positive experiences with customer service, highlighting that reviewers consistently received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just sold our home through Burgess & Co and honestly couldn’t be happier. The whole team were professional, super helpful, and always quick to respond. They stayed on top of every detail and ke... See more

Company replied

Rated 5 out of 5 stars

Tanya and Ben and the whole team at Burgess & Co were brilliant. They went above and beyond to get stuff sorted and remained calm, personable and professional throughout our house purchase. They held... See more

Company replied

Rated 5 out of 5 stars

Burgess were absolutely superb throughout the whole moving process. It is a breath of fresh air to actually deal with honest estate agents who do exactly as they say they will. We were informed o... See more

Company replied

Rated 5 out of 5 stars

Liam and Ben worked tirelessly to sell our 2-bed flat in St Kilts. The market was difficult and we lost a couple of buyers before they secured a buyer that could proceed. They helped us with questions... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Real Estate Agents

Written by the company

Burgess & Co Estate Agents.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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4.9

All reviews

(378)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

good communication

You kept close track of the whole transaction in a very light and polite manner.

November 13, 2024
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Reply from Burgess & Co

We are very grateful for your review. Wishing you all the best for the future.

Rated 5 out of 5 stars

Great service from burgess and Co.

Great service from burgess and Co.
Keeping me updated all throughout the purchase. Very friendly and helpful staff would definitely return in the future.
Would highly recommend if you are looking at buying or selling.

November 11, 2024
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Reply from Burgess & Co

Thank you so much for your review, it is appreciated. It was a pleasure dealing with your purchase. We hope to assist you again in the future.

Rated 5 out of 5 stars

Thank you.

We purchased from Burgess & Co and are very pleased indeed with their professional, yet kind and helpful approach. Liam and Ben, backed by the team, were always on hand to answer queries and offer sound advice and help. Thank you, Burgess & Co!

September 24, 2024
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Reply from Burgess & Co

We really appreciate your 5 star review. We are pleased to hear you were happy with the service you received from the team. Wishing you all the best for the future.

Rated 5 out of 5 stars

Professional Team

Professional from start to finish and obtained the price wanted. The team constantly kept me updated with events even tho I was based overseas.
Couldn't fault them.

October 24, 2024
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Reply from Burgess & Co

Thank you for taking the time to leave us a review, we are very grateful. It was a pleasure dealing with you. Wishing you all the best.

Rated 5 out of 5 stars

Brilliant...no faults....very very…

Brilliant...no faults....very very helpful. Definitely use again

October 23, 2024
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Reply from Burgess & Co

Thank you so much for leaving us a review. We hope we can assist you again in the future. Wishing you all the best.

Rated 5 out of 5 stars

Excellent estate agents

Excellent estate agents. The whole process from viewings to the purchase of my new home was so easy. Communication was excellent, very fast and efficient. The staff were very friendly and extremely helpful along the way. I would highly recommend this estate agents.

October 22, 2024
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Reply from Burgess & Co

Thank you for taking the time to leave us a review, it is appreciated. It was a pleasure assisting you with your purchase. We hope you will be very happy in your new home.

Rated 5 out of 5 stars

Many Thanks to Team Burgess

We found the team at Burgess & Co , very welcoming ,friendly and professional. They made our experience of selling a home a pleasant one, and I will recommend them to Friends and Family.

October 16, 2024
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Reply from Burgess & Co

We really appreciate your review. It was a pleasure dealing with the sale of your property. We hope to assist your friends/family in the future.

Rated 5 out of 5 stars

Outstanding service from start to finish

Outstanding service from start to finish. Always happy to help and would highly recommend Ben and his team

October 15, 2024
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Reply from Burgess & Co

We really appreciate your review, thank you. We hope you will be very happy in your new home. Wishing you all the best for the future.

Rated 5 out of 5 stars

Excellent experience with Burgess and…

Excellent experience with Burgess and co at every point during the sale of our property….
We would highly recommend them.

October 15, 2024
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Reply from Burgess & Co

Thank you so much for your 5 star review, it is greatly appreciated. All the best.

Rated 5 out of 5 stars

Lovely people

Lovely people, very efficient and kept me constantly informed of viewings with feedback. Had multiple offers, everything went smoothly with constant updates on the progress until completion. Nothing is too much trouble for them 5 stars is not high enough, brilliant experience, well done

October 14, 2024
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Reply from Burgess & Co

Thank you so much for your wonderful review, we really appreciate it. It was a pleasure dealing with you. Wishing you all the best for the future.

Rated 5 out of 5 stars

Finding the right one makes a big difference

After 2 failed attempts with other agents we went to Burgess Bexhill and I can honestly say it has been a totally different experience (for the better)
They gave honest opinions from the start and kept us informed every step of the way .
From the viewings right through to the sale.
Each member of their team that I spoke with were friendly ,polite and well informed regarding the sale.
I would highly recommend Burgess as a definate go to.

September 24, 2024
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Reply from Burgess & Co

Thank you so much for your review, we are very grateful. It is great to hear that your experience with our company was better than other agents. We would like to wish you & your family all the best for the future.

Rated 5 out of 5 stars

Used Burgess for an Executors Sale

Used Burgess for an Executors Sale in Bexhill. They were professional and provided a sensible valuation. Whilst we were still awaiting Probate they showed a few potential buyers around, those who were not pushing for a quick purchase. The second viewing secured a purchaser, which went relatively smoothly to completion. Communication was good throughout the process.

September 23, 2024
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Reply from Burgess & Co

We are very grateful that you took the time to leave us a review. It was a pleasure dealing with the sale for you. Wishing you all the best for the future.

Rated 5 out of 5 stars

Buying our property

Really helpful and professional throughout the process. Excellent communication.

August 23, 2024
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Reply from Burgess & Co

Thank you for taking the time to leave us a review, it is appreciated. Wishing you all the best.

Rated 5 out of 5 stars

Sold Our Bungalow With Burgess

Paul, Ben, Jess, Liam and the whole team were all great throughout. Excellent communication, understanding and candour.

August 28, 2024
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Reply from Burgess & Co

Thank you for taking the time to leave us a review, we really appreciate it. Wishing you all the best for the future.

Rated 5 out of 5 stars

Our smooth house purchase with Burgess & Co…

Always helpful with queries,prompt responses,buying progression and keeping us informed first class, overall a great organisation to deal with at all stages from viewing to completion, Ben especially always kept us in the loop and was particularly helpful all through our purchase

July 30, 2024
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Reply from Burgess & Co

We really appreciate your review, thank you. We are glad to hear you received a great service, especially from Ben. We wish you all the best for the future.

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