Burgess & Co Reviews 

378
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the entire staff for being exceptionally helpful, friendly, approachable, and truly professional throughout the entire moving journey from start to finish. Many individuals state that dealing with these reliable professionals brings a refreshing sense of honesty and confidence. Consumers also note that the dedicated team provides exceptionally clear communication and keeps everyone fully informed at every single stage. People deeply appreciate that the agents consistently go above and beyond to resolve unexpected issues, significantly reduce stress, and keep complex transactions moving forward smoothly. Reviewers frequently state that having such supportive guidance makes a stressful process much easier.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, frequently describing them as reliable,... See more

Service

Reviewers mention positive feedback about service, highlighting that staff members are exceptionally helpful,... See more

Customer service

People report positive experiences with customer service, highlighting that reviewers consistently received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just sold our home through Burgess & Co and honestly couldn’t be happier. The whole team were professional, super helpful, and always quick to respond. They stayed on top of every detail and ke... See more

Company replied

Rated 5 out of 5 stars

Tanya and Ben and the whole team at Burgess & Co were brilliant. They went above and beyond to get stuff sorted and remained calm, personable and professional throughout our house purchase. They held... See more

Company replied

Rated 5 out of 5 stars

Burgess were absolutely superb throughout the whole moving process. It is a breath of fresh air to actually deal with honest estate agents who do exactly as they say they will. We were informed o... See more

Company replied

Rated 5 out of 5 stars

Liam and Ben worked tirelessly to sell our 2-bed flat in St Kilts. The market was difficult and we lost a couple of buyers before they secured a buyer that could proceed. They helped us with questions... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Real Estate Agents

Written by the company

Burgess & Co Estate Agents.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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4.9

All reviews

(378)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Ben and his team made the purchase of…

Ben and his team made the purchase of the Property easy and painless. My dad is very chuffed with his new property…

August 2, 2024
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Reply from Burgess & Co

Thank you for leaving us a 5 star review. We are glad to hear your Dad is pleased with his new home.

Rated 5 out of 5 stars

Professional and a pleasure to deal…

Professional and a pleasure to deal with. Ben piloted the transaction through last-minute obstacles to a succesful completion, having achieved a sale in an impressively short period of time. Many thanks to all.

August 2, 2024
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Reply from Burgess & Co

Thank you for your review, we are so grateful for your kind words. It was a pleasure dealing with you & we hope to assist you again in the future. Wishing you all the best.

Rated 5 out of 5 stars

Ian Gillam,,,,They worked hard to get our house sold

They worked hard to get our house sold, when no one else could, understandably the market has affected the sales of homes in the price range but the team prevailed and got us a buyer as they said they would.
Congratulations Burgess and co for being the best ducking estate agent in bexhill.

August 2, 2024
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Reply from Burgess & Co

We really appreciate you taking the time to leave us a review, thank you. It was a pleasure dealing with you and we hope to assist you again. Wishing you all the best.

Rated 5 out of 5 stars

Thank you Ben & Paul for providing an…

Thank you Ben & Paul for providing an excellent service. I had never come across Burgess previously due to spending the last decade in Hastings. These guys are on a different level. Securing my new house with Burgess was the quickest and most straightforward purchase I could have hoped for, nine weeks in total from start to finish. The communication was great throughout. I cannot recommend Burgess & Co enough, faultless customer service and very pleasant professionals to deal with.

August 9, 2024
Unprompted review
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Reply from Burgess & Co

Thank you so much for your 5 star review. Its great to hear you were pleased with the service you received from the team. We would be delighted to assist you again in the future.

Rated 5 out of 5 stars

Helpful and friendly

Friendly, professional and helpful from start to finish!

July 18, 2024
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Reply from Burgess & Co

Thank you very much for your 5 star review, we really appreciate it.

Rated 5 out of 5 stars

Highly recommended …

We were in a predicament and Burgess and co found us a property. Cant thank them enough for the support and professionalism they have shown.

June 13, 2024
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Reply from Burgess & Co

Thank you so much for taking the time to leave us a review, it is appreciated. Wishing you all the best.

Rated 5 out of 5 stars

A team that know their business

Paul and the team were really professional and helpful. They persevered with courtesy and enthusiasm throughout. Jess's photos were very well presented and Liam's liaison prompt and efficient. An excellent experience.

June 21, 2024
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Reply from Burgess & Co

Thank you for taking the time to leave us a review, we really appreciate it. We are glad to hear that you were pleased with the service you received. Wishing you all the best for the future.

Rated 5 out of 5 stars

Great experience

Bought a house that this agent was selling. Great communication.

June 6, 2024
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Reply from Burgess & Co

Thank you for your review. Wishing you all the best in your new home.

Rated 5 out of 5 stars

Thankyou for a stress-free experience!

We had complete confidence in the whole team. You understood our needs , kept us well informed, and you were a joy to work with.

June 11, 2024
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Reply from Burgess & Co

Thank you very much for your review. It was a pleasure dealing with you. We hope we can assist you again in the future. Wishing you all the best.

Rated 5 out of 5 stars

I would recommend them

They were very helpful and friends if you had a question or query one of the staff would
help you.

May 29, 2024
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Reply from Burgess & Co

Thank you so much for taking the time to leave us a review, we really appreciate it. All the best.

Rated 5 out of 5 stars

Burgess were fantastic from start to…

Burgess were fantastic from start to finish. We came into contact with them when first viewing a property and quickly knew we wanted to have them on board to sell our house and my mother in law’s house. Selling 2 properties to buy one was very tricky but Burgess were incredibly supportive and knowledgeable and helped us every step of the way. They are just lovely people to deal with and their customer service is impeccable. Everyone you speak to on the team is happy to help and you know you’re in safe hands. We would recommend Burgess to anyone thinking of selling their home and you will not be disappointed.

December 13, 2023
Unprompted review
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Reply from Burgess & Co

Thank you so much for your kind words. We are so pleased to hear you were delighted with the service you received from the whole team. It was a pleasure dealing with you & we would like to wish you all the best for the future.

Rated 5 out of 5 stars

Brilliant, effective, reliable Estate Agents.

They did what they said they would do, they kept the sale alive and active. They also went over and above what I thought would be their role. Ben in particular was extremely helpful when seemingly small things became a bit of a nightmare. Nothing was too much trouble. He was thoughtful and helpful and it made a stressful process more manageable. Sale achieved!

May 9, 2024
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Reply from Burgess & Co

Thank you, we really appreciate you taking the time to leave us a review. We are glad to hear that you were pleased with the service you received, especially from Ben. Wishing you all the best.

Rated 5 out of 5 stars

Absolute outstanding Service

I received an absolute outstanding service from the team at Burgess in Bexhill. A very special thank you and appreciation to Ben Davey. Ben continuously kept me informed every step of the way with the progress of my purchase. Thank you to Liam and Tanya too. The team are professionally and their service is exceptionally, very kind people. I have every confidence they will continue to provide an excellent service.

May 29, 2024
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Reply from Burgess & Co

Wow, thank you so much for your wonderful review. It was a pleasure dealing with you and we are so pleased to hear that you were satisfied with the service you received from the team. We hope you are very happy in your new home. Wishing you all the best.

Rated 5 out of 5 stars

Highly recommend Burgess in Bexhill!

Was recommended Burgess by a relative and they have been very good, friendly but professional staff, keeping us updated, chasing things up when needed and basically so very helpful. Always happy to answer and questions I might have. Nothing was too much trouble. Very efficient and I highly recommend! Thank you!

May 31, 2024
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Reply from Burgess & Co

We really appreciate you taking the time to leave us a review. It was a pleasure dealing with you and we are glad you were happy with the service you received. Wishing you all the best.

Rated 5 out of 5 stars

My name is Mary and Burgess and Co were…

My name is Mary and Burgess and Co were fantastic from start to finish they really really looked after me.
My sale was a long drawn out process but Burgess were phenomenally professional throughout.
Can’t fault them.
Particular thanks go to Liam Ben and Paul.
Thank you x

April 15, 2024
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Reply from Burgess & Co

Thank you so much Mary, we are so glad we got your sale through for you in the end. We hope you are very happy in your new home. Wishing you all the best.

Rated 5 out of 5 stars

A recommend company to use to by and sell your home.

A great company to use.
Very helpful and went that bit further to achieve the results
Kept me updated at all points during the purchase of our new home.

May 22, 2024
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Reply from Burgess & Co

We really appreciate you taking the time to leave us a review. Wishing you all the best in your new home.

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