Burns Crystal Glass Ltd Reviews 88

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Always a fabulous choice of glassware with beautiful designs at affordable prices with beautiful gift box packaging. Needed my order sent in tight time frames and with a personalised message included... See more

Rated 5 out of 5 stars

Highlander in El Paso Texas I work at a public high school in El Paso Texas that borders with Mexico. Our mascot is a Scottish Highlander, we wear Hamilton plaid, and have a bagpipe group. As you c... See more

Rated 3 out of 5 stars

The tumbler itself is lovely, beautiful shape and quality. Being charged £7.20 flat fee packaging for it is ridiculous. For one little glass! Especially when shipping is £6 according to the website. A... See more

Rated 5 out of 5 stars

I placed my order by ‘phone and was assisted by a very helpful employee. My item arrived in perfect condition as a result of superb packaging. I really hope I don’t break this glass…but I would most c... See more

Company details

  1. Engraver

Written by the company

When Donald Kay, a professional crystal cutter, formed Burns thirty-five years ago he focused on one simple thing – producing the finest of Scottish gifts in crystal and glass. Today we are proud of our Scottish heritage but more than that we believe that we produce the finest handcrafted crystal and glass gifts on the market. Brought to you by true masters of their art our message to you is simple – ‘If you are looking for a Scottish gift – gift Burns.’


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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Rated 5 out of 5 stars

Terrific customer service from Burns

Terrific customer service from Burns! Initially I ordered plain Champagne flutes which were out of stock, Julie Mackenzie from Burns got in touch to offer engraved flutes. I went ahead with engraved flutes, which arrived well packaged and they are really lovely glasses. I am so happy with my purchase, which arrived very quickly. The glasses are for a friends Golden wedding anniversary and I know they will love them.
Well done Julie, you are a credit to Burns, you were quick and very efficient to deal with.

May 23, 2022

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