Facebook Reviews 151

Absolute disaster in just two years. I have been using business Facebook to sell my products online and have been doing all recommended things. However no sales and a huge budget spent for nothing ...

same as others

What a terrible company. My account has been blocked for over 8 months without any explanation, while a large amount of money is still tied up and completely inaccessible to me. Despite countless attempts to get help through Business Support and the payments team, I’m constantly being sent in circles. No one takes responsibility, no one helps, and I only receive generic automated responses that solve nothing.

It’s unbelievable how unprofessional and customer-unfriendly Meta treats business owners. This is no longer a minor mistake — this is pure negligence and indifference. They’re holding my money, offering no resolution, and leaving their customers completely stranded.

It's my belief that Meta/Facebook is now ran completely but AU (Artificial Unintelligence). It is impossible to get support. They believe their "technology" is superior and have no way to Un restrict an account once their AU has deemed it violated something, in my case, it violated itself because what I was doing was trying to share between my two business portfolios.

Probably the worst customer service ever. Somehow worse than Google

Thier big help is to tell you to spend more

Problem? Solve it alone. The agents read from a script, they refuse to think. It's sad

This is a disaster. There is no way to manage the business portfolio, I can't add any of my own pages. Connection to Woocommerce? I can't select any page!!!! Create a catalog? IMPOSSIBLE. Shame, I spent 3 days trying to do something with it, the plugin is creating new portfolios, where Ic an't assing anything. A garbage.

One of the worst platform to create a business page, Poor support ,illetrate people working on the site , with no real help.Doesnt give any clarification and so eager to shut the page down with no clarification or verification even if hackers have violated the page.Not reccommended at all.

worst development about the last 10 years ever!

Retro furniture is terrible to Buy anything off We paid 630 pounds For bedroom furniture It came with A broken handle on one wardrobe We were told they would send one in the post 3 months and nothing They are not answering phone calls messages on WhatsApp basically they Have blocked us on WhatsApp Customer service is terrible really TerribleI am warning people To be very careful if you bye anything from retro furniture Facebook

The worst app

The worst customer service. My ad account disabled because I have forgot to connect my paypal account with a working credit card. when they try charge me of $70 the payment didn't go through. So I have added a credit card and they charged me of $70 and they have disabled my ad account. for no reason. when I tried to contact them via live chat. The way they talk to you rude and they don't help, the employee have told me that he have created a case for me and it's been over 6 days and they have not activated my ad account. and they have told me that my business is being reviewed by specializes team who has not seen my case for over 6 days

One of the worst customer services, I will not recommend anyone to use Facebook ad, it’s like buying a pain. Very disappointed

The absolute worst platform and user experience I have ever encountered. no support and all of their support documentation is outdated. extremely confusing and ugly to look at, in all aspects

Just Another review about META ADS. The worst.

Private landlords rental properties in the Swansea area
Goes my the name of serah lowden she is a full on scammer and has been caught
Be very careful renting on Facebook it’s full them
They want money up front before you fill in forms
Pauline

Decided to run an ad for a new page to kick start it. At the end of the day, it showed that I had gained 30 new followers, but when I checked there were only 8, and of those none came from the targeted audience. But I did attract a spammer who told me my account would be taken down. This has not inspired me to try again. Sadly unimpressed, very expensive, does not live up to expectations and insufficent security on FB to block the spammers.

account deleted for a reason that is not clear to me!! I also couldn't create a page and couldn't contact you. bad service!! Can't continue dropshipping now because they deleted my account

GET YOUR SHIT TOGETHER META!!!
Your business manager doesn't work. Period!

We have a complaint to make for unsolicited poking in my Facebook.
They put people in my friends of which I never given permission for, so I have to remove them manually, a tedious job. Also when I write a story they remove it to my personal site, or just put one they think it's interesting for me, which is not. No, Facebook needs a lot of spanking or EU fines.

Awful service! What a shame! No support at all and a waste of time and money!