Facebook Reviews 151

terrible website functionality, not user friendly enough. the account center is confusing and difficult to use as well. who do they have working on UX because its trash and its worse now than it was when it was a website for college students created by college students.

Nothing good to say at all, just a joke really.
My whole company has phased it out and using other platforms etc. We refuse to use it now and noticed no impact, if anything discontinuing use has benefited all of us and saved time and head aches!

No support on existing case - now without ads account for a week

Very complicated and full of bugs and dead links, They should really consider some software testing

Truly the worst experience they could design, it's like they put effort every day to make it worse.

Facebook has made communication easy for me .Before installing Facebook ,I had to face a lot of problem to communicate ,to know about event ,incident .After installing Facebook ,I overcome this problem .Though Facebook hampered to my study ,I try to keep away from this bad side .

Account features are disabled without anyway to contact facebook ad resolve the issue, it asks me to request a review of my ads, but it says no issues reported, therefore it is completely impossible to use.

With so many employees, whereas many is focusing on socalled "fake news" there are not enough people or Facebook AI that can describe exactly, why an ad is rejected. Only some #code and we have to guess what the issue is and spend loads of time on making ONE single ad.
In the meantime Facebook doesn’t earn money from the ad, which is rejected.

Never before have I used a tool so completely useless, buggy, pure sh**. Support needed? Good luck. No bills created for ads? Don't care!

Don't use it if you don't 100% need to.

One would think they want to earn money but these ******* do everything to make it as hard as possible to do so.

For all practical purposes, Meta Business (Facebook) has no support available. No chat. No email. No phone number. When you submit a support request in their business forms, you get no case ID, no confirmation message, and no email. Meta is the most horrible business I've ever encountered.

Be aware when you are planning on advertising through Meta! 99% of the hits where bots that will cap your daily limit.

why? competitors will do this to you so your ad will reach its daily limit so your ad will be removed and theres will be shown.

Do you think Meta will help you.... NO ofcourse not unless you are spending millions on ads, Meta does not care about small businesses.

I got hacked in december I have sent email after email to facebook with no reply Had friends report my old profile. According to Facebook, it does not go against the policies. I have had friends who have lost money because of scams It has really affected my health. Facebook should be ashamed of themselves

Truly appalling. Difficult to use. Impossible to get useful help. A confusing shambles to try and run.

If I could give -5 I would. I've had a personal account for over 10 years and created a business account from that profile a few years ago. Recently, I recieved notifications that my personal account was in violation of Facebook's policy and I will need to verify my identity or my account will be disabled. This was odd as there was no link to the specific post in question. Furthermore, why would I need to verify my identity? Lastly, the notification seemed to be from another account. My account is now disabled but my business account is still active. However, I am unable to access that account or make changes given how the account was created. I've spent hours trying to get assistance but there's no direct or live customer service reps available. Instead they have articles for various issues but, none for this problem exists. As a result, I initiated a Google search for a contact number which led me to someone who wanted to remotely access my phone to install software under the pretence of checking for bugs. I also found a way to submit a dispute which resulted in zero response. Lastly, I have searched on you tube and found that a newsroom did a story on someone who encountered the same issue. They were also unsuccessful in making contact or receiving information for that individual. At that point I lost hope, especially since at that point I have spent hours, days, and weeks trying to get to a resolution. How is this type of operation even possible? But, I hope Facebook/Meta will improve this basic expectation in its business. Now, I have to accept the fact that I need move on from Facebook, knowing that my business will forever be affected unless I start all over by creating a new account and updating all other accounts and website after having built a reputation over five years.

facebook are total scumbags
If i could give them a no star i would i was advertising my business on there but then i was told one of my photos went against there rules so when i put an appeal in they said it was the new AI that not let me use it but then when they seen it they said it was ok but now they have permanently band from advertising and theres nothing i can do what a load of fu@@ing wa@@kers now days all about getting money out of you all the time fu@@king new Meta is shi@

I'm at my wits end, I have accessed the tool drop down and my appointments have disappeared, I have reported the problem twice now to no avail, I havnt even had anything back to say that the issue is being looked into. Really poor service looks like I may have to look for another appointment system 😕 shame really but it is no good for buisness.

I received an error from FB that my url is invalid and my app will therefore be blocked. My url is not invalid.

I've been searching for a way to contact support for 30 minutes. There is not a way to do this. I even checked Youtube guides to find my way through the interface, but the buttons to contact a human aren't there anymore.
Finally I try to submit a bug report but nothing happens when I press the send button. Surreal....

Every bad thing you could ever imagine when trying to advertise online youll find on facebook. So many bugs that their team cant handle them.

The website (business.facebook, meta and facebook) being unclaimed speaks volumes :-(

My business page was recently hacked, no idea how given two factor is enabled, but I am waiting for meta support to provide an update.

I have had to do all the hard work myself. Deleting users who shouldn't have access, removing content they posted and stopping an AD they had scheduled to run on my account. I cannot however return my business page NAME to its original state - because its been changed by the hackers within the last 60 days!

The business who advertised on my Facebook business page is bestchoice4us, but they unsurprisingly cannot be reached!

Long and short of it is that after 4 days my business page remains rebranded as another business name :-(

Efficient in delivery of data and transmission of calls