Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more
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See what reviewers are saying
I really like Butterfly Cards, as I have ordered several cards from them, and you can personalise them.
Really Impressed!! Late one night I asked a couple of questions before placing an order, presuming I'd receive a reply the next day. These questions were answered within half an hour! Placed order and... See more
Dialogue was prompt, courteous, kind and professional. Product was as viewed and well presented and packaged. The only tiny downside was not the responsibility or fault of Butterfly Designs, but rat... See more
Company details
Information provided by various external sources
A beautiful selection of family trees and other handmade gifts
Contact info
United Kingdom
- Info@butterflydesigns.co.uk
- butterflydesigns.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Butterfly Design Cards.
I really like Butterfly Cards, as I have ordered several cards from them, and you can personalise them.
Excellent service
Good website - easy to add text, well packaged.
Cards very high quality.
Lovely Anniversary gift
Lovely Anniversary gift was kept updated throughout arrived on time very professional excellent service.
Will definitely use this company again.
EXCELLENT!!!
Absolutely stunning design
Absolutely stunning design, could not be more pleased with the beautiful picture, just thrilled, beautifully constructed - I will be back!
Great service
Easy to order and prompt delivery
Lovely card
Highly recommend
The card was beautiful, great customer services and my partner loved it
Butterfly is Excellent.
Beautiful card, excellent service.
Kind enough to expedite my delivery so it was in time for the event. Would definitely use Butterfly again..
Outstanding product and service
Unique, artistic design options, lovely presentation box and fast delivery. Excellent service all round!
Great company to deal with
Great flexibility with personalising your card and wonderfully prompt delivery with messages at every interaction point.
Yes! I will use this company again.
The card came very quickly .Delivered on time
The card came very quickly .Delivered just as I had asked and lovely decorated
Delivery was superfast
Delivery was superfast, considering that I went for the second class post option. The actual card was beautiful - excellent quality cardstock was used and the design was perfect. Even better than I expected. Thank you!
DO NOT BUY!!
Ordered a card and the personalisation was wrong (even though i entered it all correctly). Contacted seller, only to be told it's "their system". Card looks cheap anyway, looks like it was glued together by a 3 year old. Cheap and nasty.

Reply from Butterfly Designs
I ordered a 25th personalised wedding…
I ordered a 25th personalised wedding Anniversary card . It was off good quality. I ordered with box which was optional extra total £15.I was happy with the card.
Simply a brilliant customer experience.
Super-quick response for quite an urgent custom order that I did have some queries on.
Arrived quickly, packaged safely.
Sometimes when a business says “if you need help contact us” you wait forever to hear back, not the case here!
In a world where true personal customer experience is on the decline, Annmarie you are a stand-out!
The frame and the card were beautiful, my wife absolutely loved them. Thank you so much!
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