I made a purchase from Korea and it suppose to be shipped to Singapore. However, I used the wrong Buy&Ship platform and the item will be shipped to Hong Kong instead. I realised it and informed Buy&Sh... See more
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Review summary
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Reviews shaping this summary
What’s great is that the product I bought isn’t sold in my country. The waiting time was quite long since it came from far away, but it was worth it. The price isn’t really the issue here, as it becom... See more
Fast processing when product arrive in warehouse. One feedback is that if the company can consider forwarding service directly from the warehouse instead of going through HK as it lengthens the time... See more
Easy interface, dummy-proof and a good way to ship products from overseas to Singapore or to other countries. Only thing is to ALWAYS CHECK your weight, they almost overcharge me with 5kg or some... See more
Company details
Written by the company
Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!
Contact info
Cheung Sha Wan, Kowloon, Hong Kong
- support@buyandship.today
- buyandship.today
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
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easy to use app and webpage
easy to use app and webpage, able to consolidate across multiple countries. special shout out to the last mile delivery uncle that delivers for our area. always very polite and will ensure the parcel gets to the recipient safely.
July 13, 2026
Responsive staff
I made a purchase from Korea and it suppose to be shipped to Singapore. However, I used the wrong Buy&Ship platform and the item will be shipped to Hong Kong instead. I realised it and informed Buy&Ship and they were very prompt in response. However, I was disappointed it has to still be shipped to Hong Kong first before they will be able to redirected to Singapore although it was informed early. This incurred additional shipping cost but it was my fault in the first place. Overall, they are very responsive and I will use them again as I know that I will not be left hanging without an answer.
June 14, 2026
Fast shipping tq
July 13, 2026
just happy it works!
July 10, 2026
First-time user finds it ok
Delivery and communications were good, but the packing less so. My items were small, but you packed in a larger parcel and charged me more for weight. This is unfair!
July 8, 2026
Declaration
I didn’t receive the tracking number from the seller but B&S informed me the number faster than the seller.
July 11, 2026
Good reliable service.
July 10, 2026
Fast enough but not cheap
July 11, 2026
customer service
July 10, 2026
Poor experience for the Proxy Purchase
Overall, I am disappointed with my recent experience with BuyandShip.
My parcel was mistakenly sent to BuyandShip’s old warehouse, which caused an unnecessary delay in processing and delivery. While I understand that mistakes can happen, what frustrated me the most was the lack of proactive communication throughout the process.
I had to repeatedly contact customer service to check on the status of my shipment, as there were no timely updates or explanations regarding the delay. Customers should not have to keep chasing for information when an issue arises.
I hope BuyandShip can improve its internal logistics to prevent parcels from being routed to the wrong warehouse and implement a more transparent tracking and notification system. Proactively informing customers about delays and providing regular status updates would significantly improve the overall customer experience.
July 11, 2026
Always so quick to alert me when…
Always so quick to alert me when something is in the warehouse so I know you received it and quickly sends it out to me too. Just wish duration for US and UK forwarding wasn’t so long.
July 11, 2026
Easy to use.
Easy to use.
Will be even better if we can know which shop the item is coming from. Had to check thru my emails based on the tracking number
July 10, 2026
So far no issues with buy and ship…
So far no issues with buy and ship having used them for past 1 year monthly.
July 10, 2026
On time great support for someone who…
On time great support for someone who is trying first time
July 10, 2026
have been using them a many years
have been using them a many years, no issue, even for lost package they have service recovery process, the customer service is responsive.
July 9, 2026
First time buyer
First time buyer, fully satisfied and smooth. Will buy again using buy n ship.
July 9, 2026
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