Buyatankard Reviews 317

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Seemed friendly to deal with but it was a shame about the tardy customer service when things went wrong. My wife bought me an antique finish tankard for Christmas. I noticed small lump in the sol... See more

Rated 2 out of 5 stars

I think the engraving is beautiful work, as to the tankards, I ordered from Europe knowing the class of pewter to be way above America's, However, all I got was a tin cup. Truly disappointed and to to... See more

Rated 5 out of 5 stars

I placed my last minute order which was easy to do! The next day I received a delivery date and although the date given was quick , I emailed 'Buyatankard' to ask if there was any chance that my orde... See more

Rated 5 out of 5 stars

I found the website good, with the filters helping me to see only pewter tankards with glass bottoms, and detail around dimensions and weight clear. There were some questions I had, and these were... See more

Company details

  1. Gift Shop

Information provided by various external sources

We are a specialist tankard store offering a huge range of tankards, many of which can be engraved before dispatch. Fast worldwide shipping.


Contact info

3.5

Average

TrustScore 3.5 out of 5

317 reviews

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Rated 5 out of 5 stars

Quick, helpful and great quality!

Buyatankard got an engraved tankard to me very promptly despite it being very close to Christmas. The tankards are of beautiful quality, and they engraved the design I sent them perfectly. They were also quick and friendly in replies to emails. 5/5!

December 28, 2012
Unprompted review
Rated 5 out of 5 stars

Five Stars PLUS!!!!! Order came so fast!!!! Tankards were beautiful!

Had ordered just the week before Christmas and figured I might not get the shipment til after even though I had requested express shipping. It was coming from the UK and I am in the United States. Was really pleased when the tankards came in before Christmas. The web site customer service was great too. Just can't give enough praise for this company.

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

Happy customer!

Excellent service. I was very pleased with the quality of workmanship, the surprisingly speedy delivery and the ease of online ordering.
I most certainly will use Buyatankard's services regularly.

December 26, 2012
Unprompted review
Rated 4 out of 5 stars

Quick deliver & brilliant product

Very pleased with my item however they did forget to send the presentation box I had purchased, this was resolved very quickly! The engraving was also very good, overall a very efficient and trustworthy company.

December 20, 2012
Unprompted review
Rated 5 out of 5 stars

Absolutely fab service

Lovely people on the other end of the phone. Went out of their way to help
Tankard is just what we wanted.
My 21 year old son is thrilled to have such a memorable gift

December 20, 2012
Unprompted review
Rated 5 out of 5 stars

Great product delivered promptly!

Really nice quality and exactly as depicted from the images on the website. The engraving was lovely and neat and well postioned too. Was pleasantly surprised when it arrived in the post only a couple of days after ordering

December 17, 2012
Unprompted review
Rated 5 out of 5 stars

First class product and service

The range of types and designs is huge - The prices are quite competitive and the service provided by the company could not have been better. I was a ittle worried ordering at Christmas time but the Tankard arrived on time as promised, well packed and engraved . Priior to delivery I received regular progress updates
Next time I need a tankard I know where I will shop!

December 17, 2012
Unprompted review
Rated 5 out of 5 stars

five rate service .

I WAS REALLY PLEASED HOW QUICK EVERYTHING CAME AND PLEASED HOW WELL PACK THE GOODS WERE. THE TANKARDS WERE JUST WHAT I THOUGHT THEY WOULD BE. I WOULD USE THIS COMPANY AGAIN AND TELL OTHERS TO USE IT.

December 17, 2012
Unprompted review
Rated 5 out of 5 stars

For a King

EXTREMELY pleased with my purchase! Great communication with the company regarding questions and inquiries! Bought as a Christmas present and didn't think I'd be as pleased as I am with my tankard! The actual tankard itself was engraved with such perfection, I couldn't of dreamed of it being better! Thank you so much!! Also, delivery was extremely quick! Practically the next day. WOW!

December 16, 2012
Unprompted review
Rated 3 out of 5 stars

Tankard looks great, but needed many hours polishing to make it look good.

Tankard looks great, but needed many hours polishing to make it look good. Quality control should have caught the problem. Also web site could give better info on how to clean tankards.

December 13, 2012
Unprompted review
Buyatankard logo

Reply from Buyatankard

Hi Rich,

Thanks for taking the time to leave feedback, it is much appreciated. I'm sorry your tankard was received with polish still on this. Whilst care is taken when polishing the finished tankard, occasionally polish can still be left on. I will also take a look at the cleaning instructions to see how these can be improved.

Kind regards,

Rachel

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