Be careful when buying a 'factory second'. Their descriptions are misleading as they dont tell you it is potentially 'refurbished' as i found out when i contacted Samsung. They also try and avoid co... See more
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Factory second heatpump dryer in my world is damaged new goods not suitable for retail. Instead I received a banged up machine fresh from someone elses laundryroom full of dust and lint from loads of... See more
I called Smarte Buys customer service after we had a fridge delivered that froze everything in our fridge, ruining most of our food. I spoke to a man named Tarik who was initially assertive but... See more
Great Experience Bought a 32" TV for displaying our photos on in the family room. Far cheaper than a digital photo frame. The price was the cheapest ( $100 cheaper than a major online appliance sto... See more
Company details
Written by the company
Welcome to buysmarte.com.au where you can buy cheap Samsung, LG, Sony, brand new and factory second televisions, fridges, washing machines, dryers, dishwashers, cooking appliances, laptops, gas heaters and so much more.
Contact info
7/71a Rhodes St, 2036, Hillsdale, Australia
- 1300913000
- info@buysmarte.com.au
- buysmarte.com.au
Hasn’t replied to negative reviews
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Excellent price and quick delivery
I’m very happy with the 65 inch TV I bought from Buy Smarte. They have the lowest price and they have delivered it on the 2nd day. They send regular delivery notifications with clear expectation of what time it will arrive. And very friendly delivery service too. Will surely buy from them again next time, and I highly recommend them. Thanks and cheers!
Great pricing,excellent delivery and…
Great pricing,excellent delivery and kept you informed through the whole purchasing process
Great price & service
Great price & service. Received detailed communications every step. Was asked preferred delivery days, received confirmation of day with a 2 hour delivery window. Even received a call from the delivery truck when they were 10 minutes away. All in all couldn't ask for a smoother process.
Great value large TV
Bought a 'carton damaged' 85 inch TV. It arrived very quickly and TV was in perfectly new condition.
Everything went smooth from ordering to…
Everything went smooth from ordering to delivery. I received very good customer service and sms updates at every step. Thank you very much and hope others support your business.
Great and fast delivery service
Great and fast delivery service! Only issue was I was missing the two screws needed to mount my tv to the wall. However both TV’s work perfectly. I will shop there again!
Great pricing
Great pricing, seamless ordering and super fast delivery. Very impressed - thank you!
Great service
Great service. Even when something goes wrong they are quick to rectify and reassure
Great service and delivery
Delivery was careful and very friendly
Delivery was careful and very friendly. It was going to be great if collecting the box was an option.
Excellent product and delivery was very…
Excellent product and delivery was very prompt. Will be reordering.
Fantastic price and excellent customer…
Fantastic price and excellent customer service. Thanks for your help!
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