DO NOT USE THIS COMPANY One big con took my money said be delivered in 7 days and 1 month later after many emails I get one saying its been delivered and nothing has been delivered I emailed them fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was a very easy and efficient experience. Would have liked a wee bit better dashboard/interface with the site (easier to sort search items, for e.g., and more obvious button for login/customer detail... See more
Used stuff Really disappointing, unfortunately... Unprofessional service.. I paid for new galaxy tab 2 charger block. I received today different charger and full of marks, used. The funny part is, in... See more
I recently bought a Tech 21 case for my iPhone to replace one which had seen better days. The item arrived promptly and I fitted it with no problem. Prospective customer need to be aware that the desi... See more
Company details
Information provided by various external sources
FOR UP TO DATE REVIEWS FOR BUYTEC PLEASE VISIT: https://www.reviews.co.uk/company-reviews/store/buytec
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
No problems
Had no problems getting my item in a reasonable amount of time, item arrive undamaged in adequate packaging. Would buy from them again.
Easy to order, fast and efficient service.
I ordered a replacement mains charger for my galaxy s5. The price was the best I could find on the Internet. Check out was easy and delivery was very quick. I received emails to notify me of when my item had been dispatched. Overall I am a very happy customer and would come back again!
Fast delivery, quality items
Ordered 2 cables for our boys Samsung Tablets late on a Sunday night. Allowed the Monday for order to be processed and items were delivered, to Northern Ireland 1st thing Tuesday morning. Would have no hesitation in recommending this company. Nice quiet house now. Thank you.
EXQUISITE PRODUCTS - LINEAR SHIPPING
BUY ONLY FROM....( Buytec now)....!
Regular updates on Dispatch etc. Great Service
Ordered a couple of Samsung cables for the 10.1 Note - Super fast delivery (Standard Delivery) and regular updates by email as to where my order was at
Phone Case
Received Phone Case OK I am very pleased with it only one point to make stand'ed delivery time would be more inline if you put on your web site 3 to 5 days not 2 to 3 day delivery.
Slow, unresponsive customer service.
I ordered a phone case from them back in May. Two days later sent me an email stating it was out of stock and I would shortly be refunded. Almost 2 months later I am still waiting for a refund. I have emailed twice and left several voicemails with them. I have had no response. Every time I have called it goes to answer phone. I have been very patient so far, but now I am getting very annoyed. I do not think this is an acceptable way to treat a customer and I certainly won't be buying anything from them again.
***Since posting this review Buytec have been in contact with me and finally sorted out my refund. Better late than never! It is great that this site exists. However, it shouldn't be that in order to get a company's attention you have to post a damning review on a website. Where's good old fashioned customer service gone?!

Reply from Buytec
Excellent
I am rewriting my review. As I think I commented too early the overall customer service was excellent and all emails were answered promptly. Highly recommended
and a genuine quality product

Reply from Buytec
Awesome!
Bought the Otterbox Preserver for IPhone 5s which is a genuine product that was delivered within 2 days of order, free of charge.
Excellent communication by the seller keeping me updated of all aspects of the process..
Would I use Buytec again?
Definitely, and with out doubt; a seller you can trust!
Great company, fast delivery
Good site, easy to navigate. Quick delivery, in time for my lasses birthday. Perfect!
Great prices, great products - zactly what I was looking for!
Was a very easy and efficient experience. Would have liked a wee bit better dashboard/interface with the site (easier to sort search items, for e.g., and more obvious button for login/customer details), but that kind of improvement will come soon, no doubt. The price was very affordable AND 2nd class delivery in the UK is free! Will definitely purchase from Buytec.co.uk again - provided all goes well with delivery.
Received as expected
Recommended product tested and works well with my device, delivered as expected and well packaged. 2 working days for delivery.
Very happy with this order
Fast dispatch and delivered free. Will use site again.
Good service
Items received within 2 working days as expected. Happy with purchase. Thank you very much!
Great service!
Ordered item on Weds arrived Friday morning as described. Will use again!
Advertising products not available for sale.
I don't know if this company would be any good if things went to plan A but they sure don't seem set up for any plan B.
Ordered a phone case, a few days later we got an email saying don't have that colour in stock choose a different one. I responded back saying I didn't like any of these, no response until I chased it up.
When I chased it up I went to their website and was able to order the colour they didn't have in stock through their website, a week after my initial order, I attached a screenshot of this with the email. This time there was a response but it was very dismissive stating they are showing out of stock now, no thanks for letting them know or explanation of why other customers could be left ordering things they would never receive.
As it happened by the time they had finished messing me around there was another vendor selling them cheaper so it worked out well in the end.

Reply from Buytec
1st class service with good regular updates!! highly recommended!
I ordered a pair of Nike SB shoes and it was nothing but a breeze to shop on this website. The website is intuitive and their updates for the delivery were accurate as well as regular. Fantastic service.
Highly recommended A+
Disappointed
Ordered Samsung cable on Tuesday paid for one to two delivery still waiting Saturday

Reply from Buytec
Fast, efficient service, order arrived quickly and was exactly what I wanted
As above - would definitely use them again
Fast delivery great communication
I bought a phone case it was very good quality and was delivered very quickly in fact I have ordered another one in a different colour.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




