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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY One big con took my money said be delivered in 7 days and 1 month later after many emails I get one saying its been delivered and nothing has been delivered I emailed them fo... See more

Rated 5 out of 5 stars

Was a very easy and efficient experience. Would have liked a wee bit better dashboard/interface with the site (easier to sort search items, for e.g., and more obvious button for login/customer detail... See more

Rated 1 out of 5 stars

Used stuff Really disappointing, unfortunately... Unprofessional service.. I paid for new galaxy tab 2 charger block. I received today different charger and full of marks, used. The funny part is, in... See more

Rated 4 out of 5 stars

I recently bought a Tech 21 case for my iPhone to replace one which had seen better days. The item arrived promptly and I fitted it with no problem. Prospective customer need to be aware that the desi... See more

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

FOR UP TO DATE REVIEWS FOR BUYTEC PLEASE VISIT: https://www.reviews.co.uk/company-reviews/store/buytec


Contact info

2.5

Poor

TrustScore 2.5 out of 5

175 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No problems

Had no problems getting my item in a reasonable amount of time, item arrive undamaged in adequate packaging. Would buy from them again.

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Easy to order, fast and efficient service.

I ordered a replacement mains charger for my galaxy s5. The price was the best I could find on the Internet. Check out was easy and delivery was very quick. I received emails to notify me of when my item had been dispatched. Overall I am a very happy customer and would come back again!

August 22, 2014
Unprompted review
Rated 5 out of 5 stars

Fast delivery, quality items

Ordered 2 cables for our boys Samsung Tablets late on a Sunday night. Allowed the Monday for order to be processed and items were delivered, to Northern Ireland 1st thing Tuesday morning. Would have no hesitation in recommending this company. Nice quiet house now. Thank you.

August 20, 2014
Unprompted review
Rated 4 out of 5 stars

Phone Case

Received Phone Case OK I am very pleased with it only one point to make stand'ed delivery time would be more inline if you put on your web site 3 to 5 days not 2 to 3 day delivery.

July 21, 2014
Unprompted review
Rated 2 out of 5 stars

Slow, unresponsive customer service.

I ordered a phone case from them back in May. Two days later sent me an email stating it was out of stock and I would shortly be refunded. Almost 2 months later I am still waiting for a refund. I have emailed twice and left several voicemails with them. I have had no response. Every time I have called it goes to answer phone. I have been very patient so far, but now I am getting very annoyed. I do not think this is an acceptable way to treat a customer and I certainly won't be buying anything from them again.
***Since posting this review Buytec have been in contact with me and finally sorted out my refund. Better late than never! It is great that this site exists. However, it shouldn't be that in order to get a company's attention you have to post a damning review on a website. Where's good old fashioned customer service gone?!

July 7, 2014
Unprompted review
Buytec logo

Reply from Buytec

Dear Lizzie,

Your order was shipped promptly but when you reported this as missing and requested a refund we actioned this for you. Apologies if this caused any inconvenience and we are glad that we managed to resolve this matter for you.

Kind regards,

Buytec Team

Rated 5 out of 5 stars

Excellent

I am rewriting my review. As I think I commented too early the overall customer service was excellent and all emails were answered promptly. Highly recommended
and a genuine quality product

June 26, 2014
Unprompted review
Buytec logo

Reply from Buytec

Dear Waseem, thank you for your follow up comment, we are glad we were able to help you with any queries quickly. Kind regards, Buytec Team

Rated 5 out of 5 stars

Awesome!

Bought the Otterbox Preserver for IPhone 5s which is a genuine product that was delivered within 2 days of order, free of charge.
Excellent communication by the seller keeping me updated of all aspects of the process..

Would I use Buytec again?

Definitely, and with out doubt; a seller you can trust!

June 7, 2014
Unprompted review
Rated 5 out of 5 stars

Great prices, great products - zactly what I was looking for!

Was a very easy and efficient experience. Would have liked a wee bit better dashboard/interface with the site (easier to sort search items, for e.g., and more obvious button for login/customer details), but that kind of improvement will come soon, no doubt. The price was very affordable AND 2nd class delivery in the UK is free! Will definitely purchase from Buytec.co.uk again - provided all goes well with delivery.

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

Received as expected

Recommended product tested and works well with my device, delivered as expected and well packaged. 2 working days for delivery.

May 22, 2014
Unprompted review
Rated 5 out of 5 stars

Good service

Items received within 2 working days as expected. Happy with purchase. Thank you very much!

May 18, 2014
Unprompted review
Rated 1 out of 5 stars

Advertising products not available for sale.

I don't know if this company would be any good if things went to plan A but they sure don't seem set up for any plan B.
Ordered a phone case, a few days later we got an email saying don't have that colour in stock choose a different one. I responded back saying I didn't like any of these, no response until I chased it up.
When I chased it up I went to their website and was able to order the colour they didn't have in stock through their website, a week after my initial order, I attached a screenshot of this with the email. This time there was a response but it was very dismissive stating they are showing out of stock now, no thanks for letting them know or explanation of why other customers could be left ordering things they would never receive.
As it happened by the time they had finished messing me around there was another vendor selling them cheaper so it worked out well in the end.

May 6, 2014
Unprompted review
Buytec logo

Reply from Buytec

Unfortunately, this appears to have been an inventory error and we apologise again for this. We tried to assist with a very similar replacement but you requested a refund which was promptly issued. We also note that you suggested we were not able to offer you a competitive price on an alternative item that you had identified as being a potential replacement. We are again sorry about this but the price difference was significantly more and we could not lower the sale price to achieve a suitable discount on this particular item. Again we apologise for any inconvenience caused. Regards, Buytec Team

Rated 2 out of 5 stars

Disappointed

Ordered Samsung cable on Tuesday paid for one to two delivery still waiting Saturday

April 12, 2014
Unprompted review
Buytec logo

Reply from Buytec

Apologies for any delay or inconvenience. We trust that the replacement order that we sent out was received and is satisfactory. Please let us know if there is anything more we can do to help. Regards, Buytec Team

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