I wanted a piece of hardware and I had searched high and low. I saw BW and decided to try with them as I had read some nice reviews. I ordered and Russ messaged straight away to warn me of a wait. A... See more
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See what reviewers are saying
Service is second to none! Russ delivered my bass drum bag to my house on his way to a gig nearby so I think delivery was only 13 hours after ordering online!!! Best prices ANYWHERE including online!... See more
After a slight hiccup on the companys side they went above and beyond to make sure I received my order and to say they delivered is an understatement. I received better Dream Cymbals and wow I am an i... See more
Honestly one of best experiences of customer service I've ever had. I had quite a large and complicated order, and these guys went above and beyond what I would have normally expected, really did g... See more
Company details
Information provided by various external sources
BW Drum Shop is a new and improved retail experience, the store really is a Drum Store " run by drummers for drummers". With the launch of the new website following in early August 2016, the year ahead looks set to be an exciting one for the brand. Whatever it is that you are looking for, at whatever level your skill set, BW Drum Shop is the place to go to for a tailor made experience with the expertise of some truly respected musicians and educators.
Contact info
73 Kettering Road, NN1 4AW, Northants, United Kingdom
- 01604 632 077
- sales@bwdrumshop.com
- bwdrumshop.co.uk
4.6
Excellent
79 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great price and good service.
October 19, 2017
Unprompted review
Reply from BW Drum Shop
Cheers Matt, hope the kits sounds as good as it looks!
Brilliant service
Brilliant service, ever so helpful and very competitively priced. Highly recommended.
October 14, 2017
Unprompted review
Reply from BW Drum Shop
Glad we could help Paul, Thanks for the review. Enjoy the kit and cymbals
Cheer
BW Drum Shop
I ordered my required item from Spain
I ordered my required item from Spain. Gave date I would be on UK to collect. I arrived and there it was waiting as promised. Great service will definitely order again.
October 14, 2017
Unprompted review
Reply from BW Drum Shop
Hi Tony, Thanks for your review. hope that your pool warms up soon! Pop in next time your in the UK we'll get the kettle on.
Cheers
Mitch
Bit of confusion over my email address …
Bit of confusion over my email address but apart from that I happy with the service
October 13, 2017
Unprompted review
Reply from BW Drum Shop
Hi Mark, Thanks for taking the time to send your review. Sorry for the Email hiccup, glad we picked up on the mistake. Enjoy the X-Hat!
Fast
Fast, accur described and great company. Will definitely buy from again
October 6, 2017
Unprompted review
Reply from BW Drum Shop
Thanks for taking the time send this review. we hope you get the sound you wanted from the mic!
Cheers
BW Drum Shop
Great service
Great service. Very professional and items ordered very well packed. Thanks
October 4, 2017
Unprompted review
Reply from BW Drum Shop
Thank you for your review, we hope that the Birthday present was well received. All the best from the BW Drum Shop team.
Excellent Price & Quick Delivery
Ordered a set of Zildjian LV468 cymbals as they were the cheapest on the internet, far cheaper than EBay even!
Delivery was three working days and cymbals mean I can finally play at home.
Great product and great price. Very satisfied customer!
September 8, 2017
Unprompted review
Reply from BW Drum Shop
Glad we could get you playing at home, we hope you enjoy. Thank you for your custom from all the team at BW Drum Shop.
I used this company for the first time …
I used this company for the first time very pleased with there products and service they provided great service
September 7, 2017
Unprompted review
Reply from BW Drum Shop
Thank you for taking the time to review us, and glad to hear you happy with your order. All of us at BW Drum Shop would like to thank you for your custom.
A real gem!
What a great company; I will most certainly recommend BW Drum Shop to all my drumming friends. Great service and even better prices, I'll definitely be back to do more business. Thanks guys.
September 7, 2017
Unprompted review
Reply from BW Drum Shop
Your welcome Hugh, Thanks for sharing this. Glad we could help and thank you again for your order. All The BW Drum Shop Team.
Brilliant service
Russ at BW drums really went out of his way to get my drum head to me on time. Top service, quick to reply on emails, brilliant!
August 25, 2017
Unprompted review
Great service
Great service. Great price. Quick delivery. Couldn't have asked for anything better
July 24, 2017
Unprompted review
Really good customer service
Really good customer service, and great prices!
July 24, 2017
Unprompted review
First-rate experience
Incredibly helpful and knowledgeable customer support from experienced musicians (great prices too). I can wholeheartedly recommend BW Drum Shop.
July 24, 2017
Unprompted review
Horrible
Horrible. Product I ordered didn't come till over two weeks later, while I was offered a pair of drumsticks (of my choosing) for the inconvenience, the wrong pair was posted.
May 8, 2017
Unprompted review
Great service
I would like to take this opportunity to thank you all for your hard work in getting my order of the cymbal hard case to me in less than a week as I needed it for a gig on Saturday it arrived on Wednesday 26th of April well in time for the gig thanks again guys
April 27, 2017
Unprompted review
1st-class service
Item I ordered was out of stock, BW mailed me straight away with an alternative product at the same price. I was happy to go ahead with their suggestion, and the order went ahead as usual. All in all, a very efficient and satisfactory purchase. Thank you.
April 26, 2017
Unprompted review
The guys were brilliant!
The guys were brilliant!! Helped ensure my boy got a drum kit in time for his birthday. A+ for effort and excellent service.
April 24, 2017
Unprompted review
Excellent service
Excellent service. Friendly and knowledgeable. No hesitation in recommending.
April 14, 2017
Unprompted review
above and beyond to ensure the gear arrived in time
Service was above and beyond to ensure the gear arrived in time. Many Thanks
March 29, 2017
Unprompted review
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