Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more
Company replied
I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more
Company replied
I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more
Company replied
Company details
Written by the company
B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.
Contact info
Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland
- contact@byb.ie
- byb.ie
4.8
Excellent
181 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Online on time!
Shopped online for click and collect, easy to navigate and great communication prior to pick up!
December 14, 2022
Reply from Break Your Bones Skate Shop
Thank you! :-)
Friendly helpful staff members who when…
Friendly helpful staff members who when above and beyond. Would happily recommend this shop!
December 22, 2022
Reply from Break Your Bones Skate Shop
Thank you Edele! :-)
Excellent service Thank you
November 22, 2022
Reply from Break Your Bones Skate Shop
Thank you Fiona :-)
The most friendly staff who are…
The most friendly staff who are passionate about what they do! Quality products and online ordering was very easy, collection option is very convenient. Can't speak highly enough of the lads who run this shop, always so welcoming to my teenage son who is skating obsessed!
November 24, 2022
Reply from Break Your Bones Skate Shop
Thank you so much Rose! :-)
Very good delivery time
November 15, 2022
Reply from Break Your Bones Skate Shop
Thank you for your review Matthew :-)
Ordered my bike the next day sent me an…
Ordered my bike the next day sent me an email if I wanted the bike built collect the bike that day. Great customer service friendly attitude from staff.
November 4, 2022
Reply from Break Your Bones Skate Shop
Thank you Ben! :-)
Very quick and gave lots of sticker…
Very quick and gave lots of sticker plus a smiley face
October 3, 2022
Reply from Break Your Bones Skate Shop
Thank you Leo :-)
Reply from Break Your Bones Skate Shop
Thank you for your feedback! :-)
Excellent
We’re lucky to have such a great skate shop so close to us. Lads are always so helpful and kind. Most recent purchase was a beautiful pair of skates, really comfortable. Service from BYB is always excellent.
October 1, 2022
Unprompted review
Reply from Break Your Bones Skate Shop
Thank you Suzanne! :-)
Ordered off them twice now
Ordered off them twice now. Easy to deal with and fast delivery. Also everything packaged well and safely. Would recommend
October 3, 2022
Reply from Break Your Bones Skate Shop
Thank you Jonny :-)
Really fast delivery and great customer…
Really fast delivery and great customer service. Definitely will buy here again
September 16, 2022
Reply from Break Your Bones Skate Shop
Thank you Ronan! :-)
The guys in the shop were so helpful
The guys in the shop were so helpful, so nice when I went to collect my skates! Really nice to deal with. More retail could learn from them!
August 25, 2022
Reply from Break Your Bones Skate Shop
Thank you for your feedback! :-)
Great selection of skates and super…
Great selection of skates and super quick delivery. My daughter was so eager to get her knew skates and was delighted to have them in just a couple of days. Would definitely order from BYB again.
August 24, 2022
Reply from Break Your Bones Skate Shop
Thank you so much for your feedback! :-)
Bought skates for my 10 year old
Bought skates for my 10 year old. Fast efficient service and delighted with the product. Would definitely recommend!
August 11, 2022
Reply from Break Your Bones Skate Shop
Thank you so much Andrea! :-)
Reply from Break Your Bones Skate Shop
Thank you Kasia! :-)
Ordered a pair of Roces Skates in the…
Ordered a pair of Roces Skates in the summer sale. Great value, unreal skates. ordered on the weekend, delivered by courier by the wednesday - excellent service.
July 29, 2022
Reply from Break Your Bones Skate Shop
Thank you so much for your review! :-)
Great Gift
Order was dispatched extremely quickly, process was easy and my wife was over the moon when she opened them
July 27, 2022
Reply from Break Your Bones Skate Shop
Thank you for the review! :-)
Very good roller blades
Very good roller blades. Super fast shipping. everything reasonably priced.
July 22, 2022
Reply from Break Your Bones Skate Shop
Thank you for the review! :-)
Website is a little difficult to use on…
Website is a little difficult to use on mobile but the stuff I ordered came quickly and in good condition.
July 13, 2022
Reply from Break Your Bones Skate Shop
Thank you for the review! :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.