BYD South West - Plymouth Reviews 

The team were friendly and informative. I went in not knowing anything about EVs and I’ve come out with the necessary knowledge to understand what BYD have on offer! Will definitely be back when the time is right! 5 stars!!

Really good experience speaking to everyone at BYD Plymouth. Bought a Seal U dmi from them and the whole process was seamless. Really straight forward transaction, Jacob sorted out finance within minutes, and sorted out a pickup date immediately. Jacob could not attend the handover and Mitchell helped me who was equally brilliant. Answered most questions and helped me set up the car, considering its a very new vehicle he was very knowledgeable about the very complicated system. All in all would 100% recommend BYD Plymouth. They also said I could call with any questions that I had regarding the car and the set up, this reassured me as I did come down from London as my local dealer was giving me the run around.

I had a weekend test drive of a Seal u dmi Boost and ordered one after the test drive.Mitch and Ryan were both fantastic no sales pressure and could not do enough to secure the new Seal u dmi Boost in time grey for me .BYD service has been 1st class .Highly recommended

Excellent service. Car ready and waiting when I went to collect, a good reveal and it was all sorted quickly with me able to head out onto the road in my new Dolphin Design.

From start to finish, the experience has been fantastic. Mitch and Ryan have been brilliant and helpful explaining finance options and getting the right deal for me.
The vehicle sells itself but the customer service makes the difference.
I genuinely cannot see myself dealing with another brand.
Highly recommend.

I was assisted by Jacob to explore a range of EV and hybrid options to implement as lease vehicles within a new business.
No pressure, candid feedback, quick responses to queries on finance and technical specs were provided really quickly and easily.
Jacob was knowledgeable about a range of comparable vehicles in parallel with the BYD range, further assisting my planning.

I received excellent service from both Jacob and Ryan at BYD Plymouth.
From the day I placed my order to the day of delivery, communication was outstanding.
I couldn’t fault the service in any way, and I was thrilled to receive my car much earlier than expected.
The car itself is amazing, and the top-notch service provided by Jacob and Ryan really made the experience special.

I highly recommend BYD Plymouth to anyone looking for a great car and honest, friendly customer service.

Jacob is a highly esteemed asset to both the store and the company. His unwavering professionalism and consistently positive demeanor were evident in every interaction. Furthermore, his willingness to go above and beyond on multiple occasions is commendable. The entire staff exhibited exceptional friendliness and warmth, creating an inviting atmosphere. I have wholeheartedly recommended their services to my friends and family, encouraging them to engage in business with this establishment.

Jacob went above and beyond to help us secure our atto3. He even managed to turn the vehicle around in a day ready for collection for our holiday. Couldn't recommend more highly.