There is always eyeshadow and /or lipstick products in my box. As I don't use any makeup products I just throw them out. I like the idea of trying new cosmetics - especially face care, but every tim... See more
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See what reviewers are saying
Completely apart from their amazing product, I'm absolutely stunned by their Customer Service! People working there definitely know how to make and keep clients happy and satisfied. They're extremel... See more
Company replied
I’m a new customer at Goodiebox, and I’m really happy about it. You get the opportunity to try a lot of products / brands for a relatively small amount of money- ingenious principle! At the same time,... See more
Company replied
The product did not arrive at my home even though I paid for it, and the eye shadow also arrived broken.
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Company details
About Goodiebox Danmark
Written by the company
Goodiebox har som mission at inspirere kvinder verden over til at tage tid til sig selv – helt uden dårlig samvittighed. Vi bryder med den kultur, der får kvinder til konstant at undskylde, og siger: sorry not sorry! 🔥
Med Goodiebox modtager du hver måned en nøje sammensat samling af beauty-produkter, der vil overraske og begejstre dig.
Hver boks er fyldt med ekstraordinære produkter, som du kan opdage, prøve og elske 🌟 Vi præsenterer de nyeste trends og mest populære brands inden for beauty-industrien 💄💋 og sammensætter hver boks med stor kærlighed, omhu og opmærksomhed.
Vores fantastiske Team Happiness står altid klar til at hjælpe dig med spørgsmål. Den hurtigste måde at kontakte os på er via Chatbotten i appen eller på vores hjemmeside. Du kan også nå os via E-mail, Facebook eller Instagram 💌
Nysgerrig? Læs mere på vores hjemmeside og oplev Goodiebox-universet.
Contact info
Artillerivej 86, 2300, København S, Denmark
- hello@goodiebox.dk
- bygoodiebox.com/dk/da
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Really like the content of the boxes and the support is really good. However I could do without the 7 emails sent the first 7 days of the subscription.
February 17, 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Elin,
Thank you so much for your review! 💕
We're really happy to know, that you like our boxes and we're so happy to have you as part of the Goodiebox Family! 🌺
We also really appreciate your feedback about the e-mails and will, of course, take that into consideration going forward. Thank you! 🌟
We look forward to treating you with the February box which is just around the corner. We hope you'll love it! 🎁
Please don't hesitate to let us know if you have any questions - we're always happy to help!
Wishing you a lovely day.
Very best,
Caroline H.
Team Goodiebox
Reply from Goodiebox Danmark
Dear Leah
Thank you so much for your kind words and 5 stars! 🌟 We cannot explain how much this means to us 😍🙏
We're so happy that you're a part of our Goodiebox family and already look forward to treating you with more goodies in the future 🌟We're sending out our January box next week and we can't wait! We hope you'll love it 🎁🌺
If you ever have any questions or just in need of a little chat, please don't hesitate to contact us. We would love to hear from you 🌸
Have a fantastic day 😊
Very best,
Caroline H.
Team Goodiebox
Fantastic customer service - Sofie rullz ❤️
Always friendly, helpful and informative and most importantly very personal - kudos to the marketing & customer facing teams. I work in marketing myself and know how much this means nowadays. I made a mistake and paused my subscription until December instead of November so couldn't get the box I wanted. And guess what? They solved everything for me in a very professional and nice way, after I explained that I messed up the pause period - so I will be receiving the December box after all. Thanks guys! That's what good customer service should look like - super nice to be treated with so much empathy ❤️
January 10, 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Mianda,
Thank you, thank you, thank you for taking the time to write a review 🙏🏼 We really appreciate it! And of course, thank you so much for the 5 stars - we couldn't be happier to read your feedback 💗
Also, we are just over the moon about the fact that you mention our customer service in your review! Our members are always our number 1 priority, so we do our best to answer everyone of our wonderful members in the best way possible 😘 And we're just so happy to hear that you have felt this ❤️
Please, let us know if there's anything we can help with in the future!
Have the best day 🌟
Kind regards,
Camilla
Team Goodiebox
Goodiebox is a great concept.
Goodiebox is a great concept.
It gives the chance to discover new products that otherwise there is a high chance you wouldn't have come across. Every month I find some products that become my favourite and also some products that end up presents for my friends. The overall quality of the products is very good and I definitely believe is worth every penny.
I would love to contain more skincare products( especially face creams) but that's my personal preference.
January 3, 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Georgiana
Thank you so much for your review and the 5 stars 😍🌟 We deeply appreciate every single one of them!
We love to hear how you discover new products and brands every month, that is one of our main purposes - to introduce you to exiting and new products, which hopefully can become part of your daily rutine! 🙋🏼We try to give you a great value for your money every month, so it makes us happy to hear, that you think it is worth every penny!
I will definitely forward your feedback/wish concerning more skincare products! We try to vary the products from month to month, so maybe you will be satisfied by one of the following boxes ☺️
I wish you a great day, and once again thank you for your review 👏🏼
All the best,
Thea
Team Goodiebox
Outstanding customer service
Outstanding customer service!
Had some questions and misunderstanding, but that was clarified in a very efficient and friendly way. Communication was clear and the problem has been solved quick.
Plus, I like the products.
December 11, 2019
Unprompted review
Reply from Goodiebox Danmark
Dearest Katarzyna,
Thank you so much for your lovely recommendation and the beautiful stars ⭐🙏
We are so happy that we were able to help you with your questions and misunderstandings ❤️
You are always more than welcome to give us a call 📞
I wish you a wonderful day!
The best regards,
Laura
Team Goodiebox 🌸
Lost package - problem solved
For the first time in 5 months, a mistake has happened and my package hasn't arrived in time. I contacted Goodiebox, and Sofie discovered qucikly where the package was and she solved the problem by sending another one in order for me to have it faster instead of waiting for the initial one.
Goodiebox could improve they supply chain, but I understand mistakes like these can happen because more companies and transport are involved. They don't control every part of the process from point A to B. But what they do amazingly is the customer service. They know exactly how to deal with people. I repeat, my experience with GB was through Sofie, so I would like to thank her for helping and all the quick replies she offered. I got my package this morning and I am very happy with it :)
Keep up the good the good work, GB!
August 3, 2019
Unprompted review
Reply from Goodiebox Danmark
Dear Diana,
Thank you so much for your review and the five stars. 😍
I'm sorry to hear that you didn't receive the box the first time around. That is not at all the service we strike for. With that said, I'm happy to hear that you had a good experience with our customer service and that my colleague, Sofie, could find an excellent solution for you both. 🙏
Thank you for your feedback about our supply chain. We always want to improve, and I will share the feedback with the rest of the Goodiebox team.
Enjoy your July box 😍 And have a lovely and sunny week 🌞
Best,
Clara-Sophie
Team Goodiebox
Goodiebox har lækre produkt
Goodiebox har lækre produkt, god service til deres kærlig medlemmer.. Derfor jeg anbefaler dem til alle der er ikke en medlem nu.. Don't take so long to decide. BE A MEMBER NOW AND BE ONE OF THE HAPPY ONE LIKE ME..😊😊
June 7, 2019
Unprompted review
Reply from Goodiebox Danmark
Kære Jovielyn,
Wow, sikke da en dejlig anmeldelse fra dig 🙏🏼Tusind tak for det - det sætter vi virkelig stor pris på ❤️
Vi er meget glade for, at du mener vi fortjener 5 fine stjerner ⭐️Dem tager vi virkelig til os!
Hvor er det bare dejligt at høre, du synes du modtager nogle lækre produkter i dine bokse 😍Vi glæder os meget over, at du har lyst til at anbefale os til alle der endnu ikke er medlemer. Vi elsker nemlig at forkæle og skabe en masse glæde i hverdagen 🎈Så tak fordi du er medlem og fordi vi må forkæle dig hver måned 🎁
Jeg ønsker dig den skønneste dag!
De bedste hilsner
Caroline G
Team Goodiebox
Reply from Goodiebox Danmark
Kære Jeanette
1000 tak for de store ord! 😍De varmer helt ind i vores goodie-hjerter ❤️
Vi er utroligt glade for, at du har valgt os som din månedlige beauty-"pusher" og vi glæder os allerede til at forkæle dig endnu mere i denne måned, når vi sender den lækre aprilboks ud 🙏
Du får et ønske om en god weekend og 5 stjerner tilbage herfra 🌟🌟
De bedste hilsner
Caroline H.
Team Goodiebox
The best
The best. I like all what inside in box. Very nice to get box to door every month in morning
April 3, 2019
Unprompted review
Reply from Goodiebox Danmark
Dear Luliia
Thank you SO much for your nice review and for the 5 stars you think we deserve 🙏🏼🤩
We are happy to hear that you enjoy receiving our boxes every month and we are excited to spoil you a lot more in the future! 📦❤️
Remember that you are always more than welcome to reach out, if you need help in any way! 😊
I wish you a wonderful day!
Kind regards
Sara
Team Goodiebox
Reply from Goodiebox Danmark
Kære du 💞
Vi elsker! elsker! elsker!, at du har taget dig tid til at skrive en anmeldelse til os, og at vi får lov til at forkæle dig 😍 Tusind tak for det, og for de 5 funklende stjerner 🌟🌟🌟🌟🌟 Det er vi bare så glade for ❤️
Ha' en super skøn dag!
De bedste hilsner
Camilla
Team Goodiebox
Value for money!
Love concept. Great products, where at least few are full sizes each month. If one is not too picky of what cosmetics they use and like to get surprised month to month basis - this is something totally worth trying :)
February 23, 2019
Unprompted review
Reply from Goodiebox Danmark
Dear Monika,
Thank you so much for taking the time to review us! We really appreciate it ❤️
I'm so glad to hear that you love our concept! We love to surprise you every month, and I hope we can continue to do that in the time coming ☺️
Have a great day!
Best regards,
Victoria
Team Goodiebox
I'm so happy with my first goodiebox…
I'm so happy with my first goodiebox... and I'm actually using the produts they sent me, when in most cases I buy things and leave them in the drawer.. I highly recommend it.
February 10, 2019
Unprompted review
Reply from Goodiebox Danmark
Dear Athena
Thank you so much for this beautiful review 🤩 It means a lot to us that you took the time to rate your experience!
I'm so glad to hear that you find the things you receive useful. I really hope we can keep surprising you with great products in the time to come ❤️
Have a great day 🌸
Best regards
Victoria
Team Goodiebox
Reply from Goodiebox Danmark
Kære My,
Mange tak for dine søde ord, stjerner og ikke mindst seje hashtag!
Det betyder meget for os, da vores medlemmer betyder alt for os.
Du er altid mere end velkommen til at skrive til os e.l. - og så vil vi gøre alt for at hjælpe dig videre. 💖
Glædelig bagjul og godt nytår!
De bedste hilsner,
Freja
Team Goodiebox
OMG u guys are just they best people
OMG u guys are just they best people. Best costumes service ever.
December 15, 2018
Unprompted review
Reply from Goodiebox Danmark
Hi Derline
THANK YOU! 😍💞 You are amazing! Thanks for sharing your positive vibes with us and make our smiles even bigger! 🌟
We are always happy to help you, so don't hesitate to get in touch with us, if we can help in any way 💞
Best regards
Annica
Team Goodiebox
Excellent service
Excellent service, amazing products. I am so happy that I choose to subscribe to the Goodiebox! It is so nice to receive a present every month!
August 21, 2018
Unprompted review
Reply from Goodiebox Danmark
Dear Andreea,
Wow thank you for your kind words and beautiful five stars <3
We love to spoil you every month, with great products and lots of love :*
We can't wait, to send out many more fun boxes, so we can surprise you, with lovely new beauty products :D
If you ever have any questions, dont wait a second to write to us, we are always happy to help, and we love to hear from you <3
I wish you a great day :D
Best regards
Titta
Team GOODIEBOX
Great,great,great
Great,great,great! Everything about goodiebox is perfect
April 22, 2018
Unprompted review
Reply from Goodiebox Danmark
YAY, WUHUU AND WOOOOOW, Lady S!
Thank you so much for your review of GOODIEBOX - even though it only consists of a few words, it says everything that we want to hear! THANK you so much🌸
We love that you are here and letting us spoil you with a monthly box, and wish you a great and happy day ☀️
Kind regards
Frederikke
Team GOODIEBOX
Satisfied customer
Great service, always exciting high-quality products tailored to your personal profile. It's a joyful experience each month when receiving your box! Plus their customer service is amazing, if you have any issue, you can always talk to them and it's solved instantly. Highly recommended!
January 16, 2018
Unprompted review
Reply from Goodiebox Danmark
Dear Petya
Thank you so much for your review - it really means a lot to us ❤️
We are happy to hear that you are satisfied with our box and customer service. We really appreciate it! 😊🌷
If you have any questions or if you are just in the mood for a chit-chat, please don't hesitate to contact us again. We love talking with our dear members!
I wish you a lovely evening 🎀
Best wishes,
Caroline
Team GOODIEBOX
One of the best online service teams I have dealt with
The purchasing process is smooth, fast, easy... Top shopping experience.
As for the service team: cannot find friendlier! Whether it comes to delivery, flexibility, prices, support... Another top experience.
Simply thank you!
January 9, 2018
Unprompted review
Reply from Goodiebox Danmark
Dear Jeanne
Thank you so much for your review - we really appreciate it! 🌸
It has been a our pleasure helping you ❤️
We hope you'll be very happy with your purchase 📦
You are always more than welcome to contact us again if there is anything else we can do for you. We are always happy to help our sweet customers 😘
I wish you a very lovely day!
Kind regards,
Caroline
Team GOODIEBOX
Best cosmetics at your door
Great service, Best products every month! Totally recommend it
November 22, 2017
Unprompted review
Reply from Goodiebox Danmark
Dear Diana
Thank you so much for this review - it means a lot to us!
We are so happy that we get to spoil you every month, so it means a lot to us that you like both our service and our product 😍
Take care ❤️
Best regards
Michelle
Team GOODIEBOX
Awesomeness
Awesome service, always fast and helpful answers, and only positive reply’s! I have only GOODIES to say about this company.
November 20, 2017
Unprompted review
Reply from Goodiebox Danmark
Hey Laura ☀️
Hehe, I see what you did there! 😂
Thank you so much for this review - it means so much to us!
We are so happy that we get to spoil you with all these goodies 💄
And of course we have positive replies - how could we not, when we have members like you to shine a light on our day? 😍
Take care ❤️
Best regards
Michelle
Team GOODIEBOX
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