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Rated 3 out of 5 stars

Ordered some catfood expecting "Royal Mail Tracked 48h refers". Nothing arrives. 6 days later and only after a message to customer support: "DPD Standard or Royal Mail Tracked 48h refers to the time... See more

Rated 5 out of 5 stars

From ordering to receiving the order is generally very good and fast. The food is really good quality, although it is quite expensive. It would be great if they could do a few more offers from time to... See more

Rated 1 out of 5 stars

Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly... See more

Rated 5 out of 5 stars

I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... See more

Company details

  1. Pet Store

Written by the company

Dog & Cat Lifestyle Online Premium Shop


Contact info

4.0

Great

TrustScore 4 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

GREAT NEW FIND

Couldn't find the particular dog food I wanted (everywhere out of stock) and stumbled across this company and the bonus - 20% discount for black friday. Ordering was easy and delivery was prompt.

November 28, 2023
Rated 5 out of 5 stars

Lovely cat dish

Lovely cat dish, ideal for ragdoll cat with large whiskers. good quality and sturdy ,excellent service , delivered quickly 👍

October 31, 2023
Rated 5 out of 5 stars

Beautiful Cat Bowl

Beautiful designed cat bowl perfect for our 20 year old as it’s tilted and stops the food going up and over the edge.

October 3, 2023

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