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See what reviewers are saying

Rated 1 out of 5 stars

This company is a scam operation. They collect your storage break it and hide behind some fraudulent contract. I paid them 14,000 pounds to store and ship my storage, not including actual storage co... See more

Rated 5 out of 5 stars

I've used Stored since August and have scheduled several pick ups and returns, and it's been great customer service every time. My final return was done by Costa and Adrian, who were very friendly... See more

Company replied

Rated 1 out of 5 stars

AVOID AT ALL COST! The movers team was rushing through the delivery, and heavily scratched my wooden floor. Evidence sent immediately to the management, management refused the responsibility, no apolo... See more

Rated 1 out of 5 stars

It took Bystored 2 months to return my belongings after I escalated multiple times. They initially claimed they had returned everything. Stuff don't vanish, their online inventory was not up-to-dat... See more

Company replied

Company details

  1. Storage Facility
  2. Logistics Service
  3. Self-Storage Facility
  4. Warehouse

Written by the company

STORAGE MADE EASY. Never visit a storage warehouse ever again. We pick up, store, return your items. Now in over 20 UK cities. 14,000 happy customers to date!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

513 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent storage pickup service

Customer service was really helpful and responded very quickly to any questions. Costa and Adrian called me to know when they would be here 30 minutes in advance, allowing me sufficient time to prepare. They were very helpful and efficient and got my boxes moved out in just 8 minutes. I would definitely recommend this service.

June 9, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Bobine,

Thank you for your kind words and for recommending us.

Rated 5 out of 5 stars

8.06.22 review

Costa and Adrian were really efficient, quick, and helpful. Would definitely recommend

June 8, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Deniz,

Thanks for your positive review. We are pleased to hear that everything went well.

Rated 5 out of 5 stars

Great Collection

The removal specialists, Costa and Adrian, were very efficient, professional and friendly. The collection process was completed within 10 minutes!

June 8, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Shane,

We are delighted to hear that you are happy with the service provided by our removal team. Thanks for rating us!

Rated 5 out of 5 stars

This is the second time I use this…

This is the second time I use this service, and although sometimes they can take a bit of time to arrive to your location, but overall the service is really good!!

June 8, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Iris,

Thanks for your kind words and for recommending us.

Rated 5 out of 5 stars

Hassle free pick up

Hassle free pick up
Amazing experience

June 7, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Shantnu,

We are delighted to hear that you are happy with our service. Thanks a lot for the positive review.

Rated 5 out of 5 stars

Costa and Adrian were fantastic and…

Costa and Adrian were fantastic and professional. Very quick, very nice and helpful, made the moving process much less stressful. Highly recommend!

June 4, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Joshua,

Thank you for your kind words and recommendation. The team will be very happy to hear how pleased you were.

Rated 5 out of 5 stars

Simply incredible.

I am a university student who needed private storage for the summer. Stored was, through and through, absolutely amazing.

Online instructions, guidance, and customer support were all excellent, very detailed and patient.

When we had our items packed by removal specialists Adrian and Costa, both were very honest, diligent, and efficient. Our entire range of household utensils, toiletries, stationery, and other items were all packed tightly and safely. Neither attempted to slow down to squeeze more money out of us - in fact, the entire packing ordeal took less than 30 minutes!

Needless to say, Stored is a very great private storage company that my family and I will certainly be using in the future.

May 26, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Ollie,

We are delighted to hear you had such a positive experience and we will pass your comments on to our removal team. Thanks for your amazing words, it means a lot to all of us here at STORED.

Rated 4 out of 5 stars

Very good client service although I…

Very good client service although I handled it all last minute (payed on Sunday and movers were at mine on Tuesday) perfect management of my stuff and the larger number of things that I expected to have.
Furthermore very convenient and nice movers.

May 25, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Chloe,

we are grateful for your review! Thanks for recommending us.

Rated 5 out of 5 stars

Brilliant experience - best movers in London!

Brilliant experience! Costa and Adrian were extremely nice and helpful and made our move out so effortless and stress free. Will 100% be coming back due to them and will tell everyone I know!

May 21, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Sorcha,

We are happy to hear that we are able to provide an efficient service. We are always here to help. Thank you for your review!

Rated 5 out of 5 stars

👍🏼

So fast and helpful. Thank you!

May 21, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Jana,

Thanks for the review! And thanks for choosing STORED!

Rated 5 out of 5 stars

Quick

Quick, friendly and down to earth. got the job done well no problems.

May 10, 2022
STORED logo

Reply from STORED

Hi Michael,

we are grateful for your review! Thanks for recommending us.

Rated 5 out of 5 stars

Great collection services

Great collection services! The guys were friendly and easy-going so the process couldn't have gone smoother! So glad I chose Stored.

May 2, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Lucas,

It's nice to hear that our removal team was so helpful. Thanks for your review.

Rated 5 out of 5 stars

Very good

Easy to use website, quick customer service, time efficient collection

April 30, 2022
STORED logo

Reply from STORED

Hello,

Thanks for the great review!

Rated 5 out of 5 stars

Costas and Adrian collected a lot of…

Costas and Adrian collected a lot of items from my house this morning, amongst the chaos of breakfast with our 3 children this bank holiday. They could not have been more professional, courteous and pleasant to deal with. I can't recommend them enough.

April 15, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Danny,

Your review is much appreciated! Thank you for recommending us.


Rated 5 out of 5 stars

Costa and Adrian were a big help in the…

Costa and Adrian were a big help in the moving process, they ensured it was all done seamlessly. I would not have managed as smoothly as I did without their help! More than I could ask for! Highly recommend their services!

April 9, 2022
Unprompted review
STORED logo

Reply from STORED

Hi Vasvi,

Thanks for the great review! It's nice to hear that our removal team was so helpful, we will let Costa and Adrian know about your message.

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