Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
my friend brought me earrings from you and loved them so I got myself some more and fir another friends birthday as she liked mine very pretty I will use you again as the little bags are lovely aswel... See more
Company replied
These earrings are very pretty and look just how they do advertised. Good delivery too.
Lots of coloured studs and other jewellery. I was looking for a particular pale purple stud called Provence Lavender as my Mum lost one of her pair a few years ago. After some searching I found this... See more
Company replied
Company details
Written by the company
Offering elegant and affordable jewellery since 1991
Contact info
Unit 4 Springbridge Mews, W5 2AB, London, United Kingdom
- 020 8566 4100
- byzantium@byzantiumcollection.co.uk
- byzantiumcollection.co.uk
4.8
Excellent
556 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service.
August 4, 2024
No problems. Delivered on time
Placed order and received emails to say it was being despatched. Came in the post on time. Very pretty.
July 24, 2024
I love my gold and turquoise pendant…
I love my gold and turquoise pendant from Byzantium it looks unique and classy, much more expensive than it's actual price tag.
A real bargain! It also arrived the next day.
July 29, 2024
Unprompted review
Very good customer service
Very good customer service. Didn't have the product we needed but promptly let us know and offered an alternat. We refused the alternative and without question they ordered in and delivered the product originally needed in good time.
July 5, 2024
Love this shop
As always quick delivery and a perfect item received well packaged in a nice gift box.
Purchased for my daughter’s birthday to sparkle in the sunlight in her bedroom.
May 17, 2024
Fantastic company
Fast delivery, lovely packaging, hassle free and their products are just stunning. I have ordered twice now and will happily order again. Fab company thumbs up from me….
May 17, 2024
Extremely prompt delivery 😍
My amazing jewellery arrived less than 24hrs after I had ordered it online .
I have previously bought jewellery from this company and have been extremely pleased by it's quality . I am very fond of the Paua shell collection with it's blue and green tones . The included jewellery pouches are a welcome gift bag 😍
May 18, 2024
Unprompted review
The quality is very good and the…
The quality is very good and the service was next day delivery
April 23, 2024
Fast delivery and goods received as…
Fast delivery and goods received as described. The price was good too
April 15, 2024
I bought a necklace as a gift which was…
I bought a necklace as a gift which was exactly as described. The item was a very good price and was delivered quickly. I wouldn’t hesitate to buy again.
April 6, 2024
Reply from Byzantium Collection
thank you for your lovely review, much appreciated.
I loved the jewellery but was returned…
I loved the jewellery but was returned to post office as the full price was not paid by the company sending it so I had to pay it then it was delivered,
March 7, 2024
Reply from Byzantium Collection
Hi, I'm so sorry about this, it should not have happened we always put the correct postage for each order. I have sent a dm to you now to discuss sorting out a way to compensate.
Reply from Byzantium Collection
Thank you for this lovely review
The Jewellery was delivered quickly and…
The Jewellery was delivered quickly and looks beautiful and of high quality.
March 2, 2024
Reply from Byzantium Collection
Thank you much appreciated
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.