Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
my friend brought me earrings from you and loved them so I got myself some more and fir another friends birthday as she liked mine very pretty I will use you again as the little bags are lovely aswel... See more
Company replied
Lots of coloured studs and other jewellery. I was looking for a particular pale purple stud called Provence Lavender as my Mum lost one of her pair a few years ago. After some searching I found this... See more
Company replied
Very quick despatch which I was grateful for as the earrings I bought were a replacement. I bought a matching set of earrings & necklace in the summer whilst on holiday in Scotland but sadly lost one... See more
Company replied
Company details
Written by the company
Offering elegant and affordable jewellery since 1991
Contact info
Unit 4 Springbridge Mews, W5 2AB, London, United Kingdom
- 020 8566 4100
- byzantium@byzantiumcollection.co.uk
- byzantiumcollection.co.uk
4.8
Excellent
555 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Earrings are stunning
Earrings are stunning, exactly as advertised and very good price. Delivered promptly.
January 28, 2025
Pleased with necklace
Pleased with necklace . It is as photo on website . Very pretty and decent quality.
Excellent delivery time, packaged well and cannot fault this company for their speedy response.
January 15, 2025
Unprompted review
Great product and service and really…
Great product and service and really fast delivery
January 2, 2025
Honest opinion
Communication service product and delivery was excellent Would certainly use again
November 26, 2024
Excellent customer service
I unfortunately ordered the wrong item and got in touch via email
There were very quick to respond and sorted out the problem straight away
Excellent service
November 25, 2024
changed size of the angels…
You guys changed the size of the angels wings I have been ordering for years. I think I bought at least 30-40 pairs from you as I keep loosing them and giving them away as a gift. In this recent order I think I ordered another 3 pairs and I was very disappointed you changed the size and made them so small. I didn’t see that coming as I couldn’t see it on the picture. I have no use for them now and I am very sad as I loved the original size and would be happy to pay more for bigger size. Can you offer both sizes? These are children size and I would not wear them.
November 24, 2024
Reply from Byzantium Collection
Dear Nadia, We took the larger gold colour from the range and introduced the smaller ones. We make those changed from time to time. We have done the same thing in the silver colours as well. Having said that, nothing to worry about; I will send you three pairs of the larger earrings today, free of charge.
Kindest regards
Ahmet
As described and arrived quickly.
November 24, 2024
Quick and great quality
October 24, 2024
Helpful
When an item was out of stock, I was notified & a solution was found quickly.
October 22, 2024
Delivery was very fast the earrings I…
Delivery was very fast the earrings I bought were lovely but tarnished within a month
October 8, 2024
Good product
Good product , recieved my order in a timely fashion and the quality / Price for this item was very good.
October 4, 2024
It was easy to browse the products
It was easy to browse the products. I appreciated the size of jewellery being given. A great range of styles.
My order arrived quickly.
August 27, 2024
Amazing quality and my order arrived…
Amazing quality and my order arrived the day after I ordered😊
August 30, 2024
Quick and efficient and helpful with…
Quick and efficient and helpful with the queries 👍🏻
August 1, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.