Cadofrance Reviews 466

I made an order through the cadofrance website. I realise the gift would not arrive in time for Christmas and asked to cancel the order. I was refunded very promptly with an excellent client service unlike other sites like floraqueen.com or giftbasketfrance.com

I decided to surprise my family in France. But my experience is not good at all!
First, delivery was 2 days late then I received an email today saying my order was delivered and recipient name was absent .

The delivery man did not even call the recipient and when I asked them to check outside they didn't see any delivery. I called customer service and didn't get any help. She just kept saying she can not do anything because on their record it was already delivered. Can someone let me know what to do next?

It was such a waste of time, effort and money . It is just sad when you are just trying to uplift someone spirit by sending them gifts after being sick from Covid and they didn't even receive it.

Flower were ordered online but no delivery wad made. Firstly when I called they said address is incorrect so I gave them address again and then again they had same problem. How can on this earth they can't find the address in Aix En Provence where we never had problems with DHL, UPS or anyother deliveries. Now they are asking us to go and collect the followers from a place which is 50mins far from our place. Seems like they are fraud who take your money and then no customer service. Pathetic service.

This service is CATASTROPHIC. We waited over a week for our fruits to come, and once they came, over 75% of them were rotten. They gave us possibly 15$ worth of fruit when we paid 50&. THIS IS A HUGE SCAM! Never use a service like this in a country like France, where the post office often has delays. I will never use this site again, and strongly recommend others to follow suit. I would give a 0/5 stars if it were possible.

I ordered flowers for my partner to be delivered on Saturday (which I paid extra for). These were not delivered. They claim my partner contacted their delivery company and changed the day, which is impossible as this was a surprise as she didn’t know this was coming. They were to say thinking of her in these difficult times due to a family funeral. She had to go to the funeral on the Monday (6hrs drive away from where she lives). She will not be back until very late on Thursday and apparently the flowers have been delivered to a post office (not even her house) for collection since Monday...!?!

I am still trying to get a refund as the flowers will be wasted by the time she returns from a family funeral.

Upsetting times and they are insisting on a written singed confirmation from my partner that she didn’t contact the company to change the delivery.... how insensitive and utterly ridiculous.

NEVER USE THIS COMPANY.

Very pleased with the service. The gift arrived on time and was very well presented

Very easy to shop online with nice selection of gifts. I have relied on them for over 6 years and they have never failed me! Highly recommend!

The basket was beautiful!! The fruits were of great quality and were fresh. I'm in the US and my boyfriend lives in 🇫🇷 France. He really loved it and was so surprised!! Thank you for making his Birthday special!

Happy with the products but NOT happy with the charge of €25 for delivery. Also the fact that it could only be delivered on a Saturday, why?
Sincerely yours
Monica

Thankyou Cadofrance for delivering champagne and a beautiful bouquet of flowers on the day and time they promised.
Excellent product.

It's my second time I bought gift from Cadofrance and still very happy and satisfied with the very good packaging and the very good quality of the items.
I recommend Cadofrance as your choice if you want to buy a good quality products or find any idea of gifts according to any occasions.
You can trust Cadofrance for the safety and the comfort of shopping.
Merci beaucoup, Cadofrance! Gonna order again next time :)

I am located in Ireland, and the ability to select a delivery date was a major bonus here as this was a birthday gift to be delivered in France.
The process of ordering to actual delivery was straight forward, and I was kept up to date on my orders ever move via e-mail.
Delivery, was on time and more importantly my parcel was secure and in tact.
The gift itself was well received and from what I can gather exceptional value for money.
Would I order from Cadofrance again?, without a doubt.

Called prior delivery which was great and on time. Very good service.

The recipient was delighted with the flowers and chocolates. Thank you.

This is the first time I’ve used CadoFrance. I sent a gift to a friend and didn’t realise I had the wrong address until after the order had been placed. They promptly updated this for me and the gift arrived the same week. The customer service is great.

Was delivered late but I understand that during Covid 19 times that this May have been out of your hands.

Some of the fruit arrived damaged or had already spots on them.
Delivery was on time.

Wonderful service and exactly as described.

I am very happy the gift I ordered was delivered exactly on the date that I requested it to be delivered. Thank you so much! Highly recommended! :) :) :)

Thank you,I was a bit reluctant ordering all the way to Paris.
Was happy as it arrived on time and my cousin loved the fruit arrangement especially now.