Cadofrance Reviews 466

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... See more

Company replied

Rated 1 out of 5 stars

The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... See more

Rated 5 out of 5 stars

As I live in Australia, Sydney, and my son and his family live in Paris Cadofrance gifts are just perfect treats to celebrate special occasions. It was my son’s birthday this weekend and Cadofrance cu... See more

Company replied

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Flower Delivery
  4. Gift Basket Store

Information provided by various external sources

Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.


Contact info

4.2

Great

TrustScore 4 out of 5

466 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection

Great selection, delivery on time and in good shape. Thanks for your high quality services.

June 18, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good afternoon Michel,
We're very glad to read your positive feedback! Many thanks for writing your review.

We'd love to welcome you again at Cadofrance!

Rated 4 out of 5 stars

Im in Singapore and i ordered the items…

Im in Singapore and i ordered the items for my partner in Paris. The items delivered were in good condition. Plus, delivery was prompt too. At least they called him prior comin over.

June 18, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Izzy,

Many thanks for your review. We're very glad to read this feedback!
Have a lovely evening

Rated 5 out of 5 stars

Excellent service

Excellent service. The order came the day requested.

June 18, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Michael,
Thanks for your positive feedback !
We'd love to help you again soon at Cadofrance!

Rated 5 out of 5 stars

Easy to order and delivery was prompt…

Easy to order and delivery was prompt on day requested.

June 18, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good afternoon,

Many thanks for your reaction! We love to read this!

We hope to welcome you again soon at Cadofrance!

Rated 2 out of 5 stars

Unimpressive gift of flowers

While the flowers arrived on time they were a fairly pathetic little bunch, half dead and the vase they were supposed to be in did not arrive.

June 18, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear David,
Sorry to read this. You can always contact our customer care department if anything like this happens. They can always try to find you a suiteable solution!

Our apologies!

Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations. Beautiful bouquet of roses and a 2008 Dom Perignon. My daughter was thrilled to receive it. Delivery was made the date that was requested.

June 15, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Ugo,
Many thanks for your review! We're so glad to read this!
We would love to welcome you again soon at Cadofrance!

Rated 1 out of 5 stars

Despite leaving a mobile number

Despite leaving a mobile number - delivery vendor didn’t attempt call and dropped the parcel at a far away deposit location. No rhe birthday girl still hasn’t received her gift...I had to reach out to find where they left it... no pro active note left at destination.

June 15, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good morning,

Many thanks for your feedback. I'm very sorry to read this. Have you reached out to our customer care department? They can help you in problem situations. Once again our apologies.
Many thanks and have a nice day!

Rated 5 out of 5 stars

The gift was delivered sooner than I…

The gift was delivered sooner than I expected, in spite of the pandemic, and the recipients thought it was very nice. Thank you.

June 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Cecelia,

Many thanks for your kind review! We're very glad to read this.
Have a lovely day!

Rated 5 out of 5 stars

Great birthday goft

Great - But shame it did not arrive on the
Birthday

June 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Kay,

Thanks for your review! There have been some delays during the COVID-19 situation. Our apologies for the inconvenience caused.

Rated 5 out of 5 stars

Very reliable and quick

Very reliable and quick. I am a repeat customer now.

June 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Ruth,
Many thanks! That's amazing to read!
We would love to help you soon again at Cadofrance!

Rated 5 out of 5 stars

Great service

1st time using Cadofrance, we live in Asia and wanted to send our friends in France a nice fruit basket.

Was an easy process from start to finish with on time delivery.

Our friends loved it.

Will be using them again.

June 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Arnold,

That's so kind, thanks for writing your review! Have a lovely weekend and hope to welcome you soon again at Cadofrance!

Rated 5 out of 5 stars

Excellent Service thank you very much!

Excellent Service thank you very much!
My Dad was delighted with his gift on his special birthday.

June 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Nigel,
That is so great! Many thanks for informing us!
We're glad to read this! have a nice weekend!

Rated 1 out of 5 stars

Unfortunately problem with delivery

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good afternoon,

I'm very sorry to read this! Never hesitate to contact our customer care department! They can definitely help you out!
Kind regards and have a lovely weekend!

Rated 5 out of 5 stars

Easy order,arrived before the date

Easy order,arrived before the date. Good service.

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Kim,

Thanks for your feedback! We hope to see you soon again at Cadofrance!

Rated 5 out of 5 stars

Delivery took longer than I would want…

Delivery took longer than I would want but packaging and product was good

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Laurence,

We did have a lot of delays during the COVID-19 situation. My apologiest! We're glad you liked the gift !

Have a lovely weekend!

Rated 5 out of 5 stars

Website easy to use and plenty of…

Website easy to use and plenty of choice. Quick delivery
Quality of goods chosen very good
Would recommend company and use afain

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Amanda,

Many thanks for your kind review! We hope to welcome you again soon at Cadofrance!

Have a lovely weekend!

Rated 5 out of 5 stars

Excellent!

Excellent! Terrific products, reliable service even in most challenging of times!

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Elizabeth,

many thanks for your kind review! We're very glad to read this! We'll definitely keep trying to make people smile, even in the most difficult times!

Have a lovely weekend!

Rated 5 out of 5 stars

I loved the user friendly site.

I loved the user friendly site.. Payment options and commitment on the delivery date

Love it 😍

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Sangeetha,
Many thanks for your review! We're very happy everything was clear and worked out!

Have a nice weekend!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look