Cadofrance Reviews 466

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... See more

Company replied

Rated 1 out of 5 stars

The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... See more

Rated 5 out of 5 stars

As I live in Australia, Sydney, and my son and his family live in Paris Cadofrance gifts are just perfect treats to celebrate special occasions. It was my son’s birthday this weekend and Cadofrance cu... See more

Company replied

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Flower Delivery
  4. Gift Basket Store

Information provided by various external sources

Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.


Contact info

4.2

Great

TrustScore 4 out of 5

466 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great, reliable, well priced

Great, reliable, well priced.
Very straightforward to place order, it was delivered at 7.30am the following day.
Flowers looked similar to picture.

June 11, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Naomi,

Many thanks for your review! We're very glad to read about this!
We'd love to see you again soon at Cadofrance!

Have a marvellous weekend!

Rated 5 out of 5 stars

Nice

Nice, efficient, well presented.

March 19, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Lisa,

Many thanks for writing your review! We're very glad to read this.

Have a lovely day!

Rated 3 out of 5 stars

My disappointment because the delivery…

My disappointment because the delivery was sent without a wish card. Receiver did not know the gift was sent by whom.

March 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Mazia,

Thanks for writing your review. We're sorry for the inconvenience caused.
Normally we definitely check that everything is fine with the order and the gift card, we're very sorry for the inconvenience caused here.

Have a nice day!

Rated 4 out of 5 stars

International Birthday Gift

International Birthday Gift

I didn't actually see the end product as it was sent to France so all I can say is that the service from Cadofrance was very good. Once ordered it was delivered on time to the address in question.

I would use this company again.

March 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Karen,

Many thanks for writing this review! We're very glad to read this. We can't wait to help you again soon at Cadofrance!

Have a lovely evening!

Rated 5 out of 5 stars

Well done Cado France

Well done Cado France! That was excellent service. The gift was delivered exactly the date that I was advised. Many thanks.

March 7, 2020
Unprompted review
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Reply from Cadofrance

Dear Andriana,

Many thanks for your kind review! We're very happy to read this.

I wish you a lovely day!

Rated 5 out of 5 stars

Shipped Quickly, Quality Products!

Shipped Quickly! Quality products! Fantastic value! Will definitely use the services from now on!

March 5, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Katherine,

We're so glad with your feedback, thanks for sharing it with us!

We would be honoured to welcome you back at Cadofrance!

Rated 4 out of 5 stars

The gift was delayed and on my end I…

The gift was delayed and on my end I had no way of really tracking where it was. The tracking number I had and the one the person receiving the gift had were different. Overall, the gift arrived 24hrs late but was enjoyed!

March 5, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Amelie,

Thanks for sharing your feedback! We're very sorry to read about the delay but we are glad the gift was enjoyed! Our apologies for the inconvenience caused.

Have a nice weekend!

Rated 5 out of 5 stars

Mmmmmmmm

Loved all of it

March 5, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Michael,

Thanks for you great review! We're really happy with your feedback !

Have a nice weekend!

Rated 5 out of 5 stars

Great and dependable service

My Daughter live in Paris, and I wanted to surprise her on Valentine day and I ordered a gift from Cadofrance, and I did not know what to expect. And I was so happy that the gift arrived on time and not only that, we video chatted when my daughter opened the gift and it was perfect timing.

I strongly recommend Cdofrance as they were very reliable and dependable. It was my first time ordering from them

Merci beaucoup Cadofrance!

March 5, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Bachir,

Many thanks for your kind review! We're so glad to read that both you and the recipient were happy with this gift!

That is the gifting experience we'd like to offer to our customers. We hope to welcome you soon again at Cadofrance!

Have a nice weekend!

Rated 5 out of 5 stars

Excellent product

Excellent product. Quick delivery.

March 5, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear David,

Many thanks for your review! We're glad to read about this.!

Hope to see you soon at Cadofrance!

Rated 5 out of 5 stars

EXCELLENT

EXCELLENT SERVICE

February 13, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good afternoon,

That's loud and clear! Many thanks for your superkind feedback!
See you soon and have a nice day!

Rated 5 out of 5 stars

Cadofrance was very helpful arranging…

Cadofrance was very helpful arranging for a holiday gift in Paris- thank you!

February 12, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Melinda,

Many thanks for your kind review! We're very glad we could help you out sending a gift to Paris!

We look forward to helping you again soon at Cadofrance!
Have a lovely day!

Rated 4 out of 5 stars

Great customer service

Great customer service, delivery and all very quick and easy just wish pricing was a little cheaper but would still recommend to friends.

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good afternoon,

Many thanks for this review! We're very glad to see this!
Have a lovely weekend and hopefully see you soon!

Rated 5 out of 5 stars

Chose a bouquet of flowers and ordered…

Chose a bouquet of flowers and ordered them online. Flowers were delivered on time. I didn’t see them but understand that they were very much appreciated. Easy ordering process with excellent results. I would not hesitate to use them again.

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Nick,
Thanks for this amazing feedback! We're really glad to read this and we look forward to seeing you again in the future at Cadofrance!

Rated 5 out of 5 stars

My family member that received the gift…

My family member that received the gift was very pleased. The process was very easy.

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Hi Daniela,

Many thanks for this reaction! We're glad everything turned out to be great!
Have a lovely weekend!

Rated 5 out of 5 stars

great experience

They delivered on time and exactly what I ordered. The family I sent it too loved the fruits. Will order again from them for sure.

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Monica,

Many thanks for your review! We're very happy to read this. It's our goal to make billers and receivers happy and we're glad it worked out for you that way!
Hope to see you soon at Cadofrance!

Rated 1 out of 5 stars

Terrible service

Terrible service. Did not receive an email stating my flowers had been delivered. The flowers did not have a note of who they were from and they were thrown over a fence and destroyed. Refund and/or replacement flowers were not given. Terrible business practices.

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Amber,
Thanks for informing us about this! We're very sorry to read this has happened.
You can always contact our customer service department about problems like these. They can keep searching for a suiteable solution for you.
Once again, we're very sorry! Have a nice day!

Rated 5 out of 5 stars

My dealing with CadoFrance was easy

My dealing with CadoFrance was easy, and they delivered my flowers in a timely fashion, in accordance with my order. As such, I would highly recommend them!

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Good afternoon,

That's very kind, thank you! We'd love to see you again at Cadofrance!

Rated 4 out of 5 stars

The receiver was happy with the gifts.

The receiver was happy with the gifts.
I ordered fruit basket but I don't know exactly what the fruits were in the basket. I just looked at the pictures and hope it would be like that.

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Chi,

Many thanks for writing this review!
I can assure you the pictures do stand for the gifts as they really are! We're really pleased the recipient was happy with the gift.

Have a very nice day!

Rated 2 out of 5 stars

Very difficult to track the order with…

Very difficult to track the order with last last delivery service Chronopost Door

February 6, 2020
Unprompted review
Cadofrance logo

Reply from Cadofrance

Dear Shehan,

Many thanks for informing us about this! We're very sorry to see you've had a bad experience with the shipping company. We'll definitely take this up with them .

Once again our apologies and have a nice day!

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