Booked online, when I arrived at the airport my car was waiting for me. No hidden fees. Couldn't be happier.
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See what reviewers are saying
arrived off plane from NZ, found counter quickly, first in queue, as a couple more turned up as we were finishing, thank god..... looked at option of changing pre-booked car but stuck with our very... See more
Arrived into Cairns, phoned the 1300 number, driver arrived before we managed to make our way to pick up point, delivered to the office, Adam the guy we dealt with was great, even gave us his mobil... See more
We had booked a car for collection at Sheridan street in cairns. Myself and my partner both called Atlas in the days leading up to confirm our booking and mase sure our booking was in place. We arrive... See more
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Good experience
Everything was great. The car was great for the price I paid and the staff were great with their service. Would definitely use them again.
Car rental
I booked a car for rental in Caine over the phone . I was sold extra insurance because I did not want a huge excess if I had an accident. I was told over the phone the extra insurance I purchased there would be no excess which was untrue. When we got to East coast car rental there was a large excess unless I took there insurance. I was told that it was an independent company that sold me the insurance which they don't use. So I paid for two lots of insurance, so I would have no excess. So it was untrue what the sale guy sold me over the phone. If you listen to the call he laid. As for East Coast car rental they are fantastic & I will book with them again. They also give you 10% when hiring for the second time.

Reply from Cairns Airport Car Hire
HassleFree
Hassle free, from bookings all the way to returning the vehicle and the key from outside normal working hours! Highly recommended and will use again very soon.
Easy carhire
Excellent service.. quick and efficient.. friendly staff.. good deal on clean tidy vehicle.. will be using these guys agan.. thankyou team at east coast hire
Easy, good service and great car
Hyundai I20 was ideal for my wife and I. Drove around Cairns mainly and up to Karanda, and cost $28 to re-fill before delivering it back after 5 days use. Very happy
Efficient & friendly
Highly recommended service! Easy pickup up and drop off! Upgrade offered at a substantial discount and accepted!
No problem, no rip off
Was a bit sceptic before, because the prices were really good.
Finally, no prob, no major hidden fees.
I did my hire from Red Spot (through Cairns Airport Car Hire), the only additionnal fees I got were about the credit card fees (which are not indicated on the website, and there is no solution to avoid them since Red Spot make a 200$ deposit lock on your credit card ... but the problem is probably on Red Spot side)
Fast, friendly and great service
Even though we had a little hiccup with the first rental we picked up, the problem was solved with little hassle, given we were a way away from the airport, and it was getting on late night, and we were on our way again in no time at all. fantastic effort to all involved!
Cairns Airport Car Hire
Top marks as we couldn't fault the service. They were courteous, prompt and efficient. have no hesitations recommending this company.
Very good experience
Hired a car from Cairns airport. Was picked up by shuttle bus and taken inti the city office. Everything was run efficiently and professionally. Car was clean and reliable which made our holiday all that much more enjoyable
Excellent value
Very nice car, almost new, efficient Transportation to and from airport, friendly personnel. Recommend this company.
Good car good service
Used Ace car rentals and found the service to be quick and very friendly The car was just right for the four of us and cheap
excellent service
Airport parking was great place to park your car cheap and convenient. I was running late for my flight stuck in traffic when I got to the parking they gave me quick service and got me to the airport in time. When I arrived back they picked me up very quickly will definitely recommend.
great service.
Great service, bus was waiting to pick us up when we got off the plane, good car with great aircon, drop off easy and dropped back to the airport in plenty of time.
Fantastic
When I arrived at Cairns airport I was greeted early in the morning with a very welcome staff member who answered every question and helped me get on my way with my car rental. Would definitely use these guys again!
Prompt and very good service.
Quick service at pick-up and return of the car.
Friendly personnel.
.
Good, Friendly, Cheap
Happy with car we got. Service was fast and friendly. Car pick up is not on Cairns Airport but free shuttle bus is coming on call and is very fast.
Overall, we are happy with our car hire experience from these guys and will use them again.
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