I've used this company many times for my baking supplies. Not only have I found them the best value, their customer service is excellent. Items always arrived well packaged, and my last order I re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service ,ordered item which was delivered next day with an extra little freebie too!! I cannot fault cake cabinet and will definitely use again .
My experience with cake cabinet was amazing. I found all my items quite quickly and very reasonably priced. Also quick delivery and came with a little surprise gift too. I would definitely recommend c... See more
Great company. Good range of quality products. Competitive pricing and fast delivery. Give freebies of close to out of date stock with large orders. Highly Recommend
Company details
Information provided by various external sources
Cake Cabinet is a well-established cake decorating supplier with over 20 years of experience. We pride ourselves in providing the best cake decorating products such as, Icing, Cake Boxes, Cake Cutters & Stencils and much more.
Contact info
Sherington Avenue 54, HA5 4DT, Pinner, United Kingdom
- cakecabinet.co.uk
4.4
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 month
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Outstanding customer service
Outstanding customer service. Will definitely be ordering from Cake Cabinet again.
March 10, 2021
Haven’t received order which was…
Haven’t received order which was ordered on the 8th February . Have now requested a refund
March 10, 2021
I live in the U.S and i recieved my…
I live in the U.S and i recieved my books in great condition, it look about 2weeks. I emailed customer service a couple times before i ordered and they were very helpful. Plus it wasn't a problem with them accepting American money so over all it was great service
March 5, 2021
Absolutely spot on
Absolutely spot on I don't need huge quantities at a time so the £15 free delivery spend is perfect for me placed 2 orders so far both completely fulfilled and arrived fast. Now bookmarked on phone for future reference 👍
January 30, 2021
Outstanding Customer Service, cheaper products and a realistic minimum spend for free delivery
I've made a few purchases with Cake Cabinet, in addition to talking to the staff both online and via the telephone. Their Customer Service is outstanding and they cannot be more helpful. Their prices are exceptionally competitive and in most cases for me, they prove cheaper than well established and known caking businesses. The minimum spend to qualify for free delivery is only £15 which makes this a much more appealing purchase for me; I dont feel like I have to bulk out an order to qualify (most other places I previously shopped at were £45+). I run a facebook baking group (All The Cakes and Bakes) and am constantly mentioning Cake Cabinet to my members as they have proven faultless for both my friends and me when we have made multiple purchases. I highly rate this company.
January 27, 2021
The product was great
The product was great, however the post office was rubbish and I waited a week for it to be delivered.
I will buy products from them again.
December 11, 2020
Excellent
Items ordered arrived quickly. I am very happy with the non-stick cake liner. I like the fact it is deeper than most of the liners available on the market. It is really good for lining the sides of the cake tin and prevents wastage.
December 4, 2020
Squires Kitchen Cocol Kits
These sets are perfect for home use. You get a variety of intense colors in nice small bottles with a great value/quality ratio. They are easy to use and give nice results. I especially like the caps that leave no fuss. Great service as well, fast international shipping.
December 2, 2020
Recent order from Cake Cabinet
Made an order recently with Cake Cabinet and when it arrived it was slightly damaged. Fantastic customer service provided by Kevin though and the problem was very quickly sorted (thanks Kevin!). Would definitely recommend and use the website to order again
November 18, 2020
Excellent
Excellent products, value for money and speedy service - definitely will be back 😊
November 14, 2020
Very reliable
Very reliable! Orders arrived just in time and products were all good! Would definitely recommend!
November 10, 2020
I bought a rolling pin & multi cooling…
I bought a rolling pin & multi cooling stand. Easy to find what I wanted on their site. Excellent quality, fast delivery & brilliant service.
November 7, 2020
Great product and so much better than…
Great product and so much better than expected. Great price too. I would definitely buy from Cake Cabinet again.
October 28, 2020
Excellent range of products at…
Excellent range of products at competitive prices . Brilliant to find lower threshold for free postage .
October 28, 2020
It was the worst time I deal with cake…
It was the worst time I deal with cake cabinet
I bought renshaw covering for cake it looks very old
And it doesn't work at all
1 kilo and a half all in rubbish bin
When I tried to tell them about what happened no answer at all
October 13, 2020
Reply from Cake Cabinet
Hi Rama,
I am really sorry to hear that you are unhappy with the products,
We sent you an email on the 5th October to discuss the issue and replace the goods or refund you in full on the items, as they were not up to your standards.
Please do kindly call us or email us to discuss further as we would never wish for any of our customers to be unhappy with the service or products we provide.
Kind regards,
Kev
Absolutley Fantastic service ALWAYS
Absolutley Fantastic service ALWAYS.
Fab prices and customer services.
Nothing negative to say in any way.
October 9, 2020
speedy delivery
site easy to negotiate,products well priced and delivery was speedy.
September 27, 2020
Unprompted review
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