Cakeinn Reviews 461

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We love cake inn peterborough, we use them to celebrate every birthday and special event. The mango and raspberry is a particular family favourite, however we love all the flavours. They are super qui... See more

Rated 1 out of 5 stars

One of the worst customer service experiences I have ever had. Shockingly rude, completely unprofessional, and utterly unacceptable. Avoid this place at all costs.

Rated 1 out of 5 stars

The cake is good but the ornament is disappointed. It's because I've made an order a week ago, but the staff told me they don't have that ornament (cartoon penguins) when I collected the cake. They sa... See more

Rated 5 out of 5 stars

We ordered a 12” chocolate princess cake for our daughter’s birthday and it was absolutely perfect. Often bought cakes are not so flavourful but this was delicious, both the sponge and generous icing.... See more


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4.0

Great

TrustScore 4 out of 5

461 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The cake was amazing BUT

The cake was amazing BUT.
cake was good , I ordered the 14’ square cake it was really huge and really affordable for size I ordered it on the Friday and was able to pick it up on the Saturday no hassle only problem was that there was no carrier bags for that size to help hold the cake and the box wasn’t really secured for that size as well

January 20, 2025
Rated 5 out of 5 stars

Cake box erdington the best!

Cake box erdington the cake was great and made fresh even though we picked it up a day later due to our own circumstances it tasted amazing ! And the design was better than expected plus the customer service was awesome and friendly keep up the good work guys!

January 20, 2025
Rated 5 out of 5 stars

Fantastic cake

I only realized this was going to be an egg-free cake after I had placed the online order, which made things a bit tense - this was a cake that Must Not Disappoint, and I wouldn't have chosen it if I'd realized in advance. I think the website didn't make that very clear, though actually the cake looked great and was cost-competitive and local.

I needn't have worried. It was available at the time they said, and it was a complete hit. Beautifully decorated and delicious. I didn't mention the egg-free aspect until after everyone had tried it - lots of "wow! really? fantastic!" responses.

The only gotcha is the short (24hr) shelf-life, but that just created the motivation to take the remainder into the office and share it out, rather than sitting on the side all week getting smaller and sadder.

A+++ will shop again!

December 17, 2024
Rated 5 out of 5 stars

Great tasting cakes

Great tasting cakes, they never disappoint me, I would never use any other brand, cakes are always fresh and very tasty will definitely recommend to anyone

January 15, 2025

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