We love cake inn peterborough, we use them to celebrate every birthday and special event. The mango and raspberry is a particular family favourite, however we love all the flavours. They are super qui... See more
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See what reviewers are saying
One of the worst customer service experiences I have ever had. Shockingly rude, completely unprofessional, and utterly unacceptable. Avoid this place at all costs.
The cake is good but the ornament is disappointed. It's because I've made an order a week ago, but the staff told me they don't have that ornament (cartoon penguins) when I collected the cake. They sa... See more
We ordered a 12” chocolate princess cake for our daughter’s birthday and it was absolutely perfect. Often bought cakes are not so flavourful but this was delicious, both the sponge and generous icing.... See more
Contact info
14 Gate Lodge Close, NN3 8RJ, Northampton , United Kingdom
- info@cakeinn.co.uk
- cakeinn.co.uk
Hasn’t replied to negative reviews
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Was a wonderful cake for my son
Thanks my son and family enjoyed the cake and my two year old son and me had enough to even last us four days
Thank you very much
Thank you very much, it is delicious, but it just arrived and was not good when the delivery cameIt was hanging from the box and the design was ruined. , but it is very delicious .
Good services cake was as described
Very tasty and delicious,the price is reasonable
The good thing is that the delivery not expensive
The cake was perfect and tasty
The cake was perfect and tasty, my boyfriend and his family loved it. Thank you!
Cakein Review they ruined gender reveal cake
I am extremely disappointed with my experience at cake inn.
We ordered a gender reveal cake for a once-in-a-lifetime occasion, only for the entire surprise to be ruined. The blue colour was visible on the outside of the cake when we opened the box. completely defeating the purpose of the reveal.
To make matters worse, when the cake was brought out, the staff member had a crumpled piece of paper in her hand with blue marker pen on it, essentially spoiling the surprise before we even cut the cake. When questioned, she denied it, even though it was clearly true. This level of carelessness is completely unacceptable.
This was meant to be a special and emotional moment for our first child, and instead, we were left frustrated, upset, and disappointed. Adding to the frustration, we were planning to go live on Instagram for the reveal, but now we already know we are having a boy, so we have to pretend we don’t know just to salvage the event.
Even worse—after 10 days, the company has not even responded to my email, which is downright disrespectful. A business that fails to take responsibility for such an obvious mistake should not be trusted for important occasions.!!
At the very least, I expect a full refund and an explanation for how such an oversight occurred. This experience has been beyond disappointing, and I strongly advise others to take their business elsewhere if they want their special moments handled with the care they deserve.
Clearly they don’t care about customers reviews as they don’t reply to negative reviews either. Bad company
We really enjoyed eating the cake for…
We really enjoyed eating the cake for Christmas and suddenly we found a hair in the cake that my wife was eating. So not nice !
Wait for 1 hour
I placed and Oder in advance for 4 o’clock, and when went there at around 4:15 my Oder wasn’t ready, they didn’t even make it. I had to wait for around a hour to get my Oder. They could have called to tell me my Oder wasn’t ready so I would have wait instead of going there. I was really disappointed.
Very delicious
Very delicious, great understanding of making cake to demand . Matching colours with the picture provided. Brilliant service
Delicious
Cake was ready in time to collect, I had ordered chocolate sponge for my child which turned out great and everyone loved it and all kids wanted more of it, it was neither too seeet which was an added benefit
The cake was absolutely delicious
The cake was absolutely delicious! The cake was moist and full of flavour. Everyone enjoyed it. Thank you so much! Fantastic customer service and I would definitely recommend your service.
I was able to collect my cake early…
I was able to collect my cake early than i originally put down and helped with the colours as well
Excellent thank you I recommend you…
Excellent thank you I recommend you fully thank you
Cake was ready on the time and date we…
Cake was ready on the time and date we asked for. It looked good and it tasted good.
It was easy to order
It was easy to order, they made really nice cake 🎂 we loved it was delicious made in time the price & quality was amazing . Thank you cake in
Delicious and yummy Cake…
Delicious and yummy cake for my daughter's 24th Bday, thank you.
Nothing was too much to ask for abd they went out of their way to make this day special !!
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