Cakeinn Reviews 461

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We love cake inn peterborough, we use them to celebrate every birthday and special event. The mango and raspberry is a particular family favourite, however we love all the flavours. They are super qui... See more

Rated 1 out of 5 stars

One of the worst customer service experiences I have ever had. Shockingly rude, completely unprofessional, and utterly unacceptable. Avoid this place at all costs.

Rated 1 out of 5 stars

The cake is good but the ornament is disappointed. It's because I've made an order a week ago, but the staff told me they don't have that ornament (cartoon penguins) when I collected the cake. They sa... See more

Rated 5 out of 5 stars

We ordered a 12” chocolate princess cake for our daughter’s birthday and it was absolutely perfect. Often bought cakes are not so flavourful but this was delicious, both the sponge and generous icing.... See more


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4.0

Great

TrustScore 4 out of 5

461 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Supricse

didn’t expect eggless cake can be that good! cream was freshly made, taste nice, surprise !

December 5, 2024
Rated 5 out of 5 stars

Last minute orders

Last minute orders. Very accommodating. Always polite and fresh cakes ready on time for collection. Even if its ordered on the day. Thabk you Cake Inn.

November 30, 2024
Rated 5 out of 5 stars

Great birthday cake and excellent service.…

We ordered a 12” chocolate princess cake for our daughter’s birthday and it was absolutely perfect. Often bought cakes are not so flavourful but this was delicious, both the sponge and generous icing. The team at the Nottingham store were incredibly friendly and helpful and we will certainly use them again.

December 5, 2024
Rated 3 out of 5 stars

Delicious cake but the time management…

Delicious cake but the time management of staff is not great i came to collect as booked online but had to wait extra 15-20 minutes to collect the cake .This is not a right practise when there a time slot window allocated

November 30, 2024
Rated 5 out of 5 stars

Love your cakes

Love your cakes, they are amazing. So light and fluffy. Always order my cakes from you.

November 24, 2024
Rated 1 out of 5 stars

We ordered a cake 3 days prior to…

We ordered a cake 3 days prior to picking it up. We booked a slot to pick cake up and the cake was not even ready!! The cake was then prepared in the space of 10 minutes and was not set. When getting the cake home it had slanted and when cutting it crumbled down to bits. Ruined our special day. Really disappointed with the outcome

December 5, 2024

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