The cake was purchased for a special anniversary event. The cake arrived when expected. Many people contributed goods for the event. However our Cake Run cake disappeared very quickly. Many people ask... See more
Company replied
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Cake was amazing in quality but comes presliced unfortunately - I inquired and was told it can only come presliced. Looks unusual with 'Happy birthday' decorations on it. Delivery could be a bit smoo... See more
Company replied
Our New York Cheescake was fresh, creamy and super delicious. We added a dollop of cream and fresh berries when we plated it and it was the most glorious desert. Ordering was easy and $5 delivery was... See more
Company replied
Cake run offered some really nice cake options for special events. They didn't have a minimum order and what I loved was the $5 delivery service anywhere in the city. Other boutique cake shops were 10... See more
Company replied
Company details
Written by the company
Welcome to Cake Run, the ultimate destination for all your online cake delivery needs! We're a family-owned business dedicated to providing delicious, freshly baked cakes for every occasion. Our mission is to create memorable moments by bringing joy and delight to your celebrations with our wide range of scrumptious cakes. At Cake Run, we pride ourselves on using high-quality ingredients and artisan baking techniques to ensure each cake is a masterpiece in both taste and presentation. Choose from our vast selection of flavors, designs, and sizes to find the perfect cake for your event. Whether it's a birthday, anniversary, baby shower, or a simple treat to brighten someone's day, we've got you covered. Our user-friendly website and seamless ordering process make it easy to send a cake to your loved ones, no matter where they are. We understand the importance of timely delivery, which is why our dedicated team ensures your cake arrives fresh and on time, every time. Join the thousands of satisfied customers who trust Cake Run to make their celebrations extra special. Your satisfaction is our top priority, and we're excited to be a part of your happy moments. Give us a try, and experience the Cake Run difference for yourself. Let us sweeten your celebrations and create memories that last a lifetime.
Contact info
119 Wedgewood Rd, Hallam, 3803, Melbourne, Australia
- (03) 8786 3051
- orders@cakerun.com.au
- cakerun.com.au
4.6
Excellent
153 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
![LipoVive Update [[Australia]] logo](https://consumersiteimages.trustpilot.net/business-units/6916a08549f3033344b692fa-198x149-2x.avif)
Cake run surprised me.
I never thought my order will be pushed through smoothly.Staffs are reliable and helpful.
March 7, 2024
Reply from Cake Run
We're thrilled to hear that Cake Run exceeded your expectations! It's great to know our team's reliability and helpfulness made your order process smooth and satisfactory. Your positive feedback is a huge encouragement for us to continue delivering exceptional service. Thank you for trusting us with your order!
Best Wishes,
Cake Run Team
Reply from Cake Run
Thank you for your kind words! We're so pleased to hear that you enjoyed our cake and were satisfied with our customer service. We greatly appreciate your feedback, and we look forward to delighting you with our delicious cakes and excellent service again in the future.
Best Wishes,
Cake Run Team
I have a Cake Bussines myself and have…
I have a Cake Bussines myself and have decided to order through Cakerun twice in the space of 2 weeks. 3 different cakes and am absolutely pleased by the service. It's great to be able to order something a day before in an emergency. Would recommend to anyone. The glutenfree raspberry is a favorite.
March 3, 2024
Reply from Cake Run
Thank you so much for trusting Cake Run, especially coming from someone with their own cake business! We're delighted that our service has met your needs on such short notice and that the gluten-free raspberry cake is a favourite. Your recommendation means a lot to us, and we're thrilled to be a reliable option for your emergency orders.
We are looking forward to serving you again!
Best Wishes,
Cake Run Team
Delicious cakes and fantastic customer experience
Irene was so lovely to deal with and the cakes were delicious!
February 8, 2024
Reply from Cake Run
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic customer experience with Irene and enjoyed our delicious cakes. Your satisfaction and feedback are very important to us. Looking forward to serving you again soon!
Best Wishes,
Cake Run Team
Reply from Cake Run
Thank you for sharing your experience with us! We're so glad to hear that we could contribute to making your son's birthday special. It's our pleasure to provide excellent service and help create joyful memories for our customers. Looking forward to being a part of your future celebrations.
Best Wishes,
Cake Run Team
Great service and cake
I ordered a New York Cheesecake and it was delivered on time and everyone loved it! Highly recommend Cake Run and will definitely use them again.
February 13, 2024
Reply from Cake Run
We're so happy to hear that the New York Cheesecake was a hit and delivered on time! Your recommendation means the world to us, and we're thrilled you're considering using Cake Run again. Thank you for your wonderful feedback.
Best Wishes,
Cake Run Team
Can’t Fault
So easy to order online, prompt delivery and everyone loved the cake! Honestly so delicious. Will order again
January 27, 2024
Reply from Cake Run
We're thrilled to hear how easy you found the online ordering process and that the prompt delivery met your expectations. It's fantastic that everyone loved the cake and found it delicious! Your satisfaction and plans to order again mean a lot to us. Thank you for your wonderful feedback.
Best Wishes,
Cake Run Team
I was very pleased with the service and…
I was very pleased with the service and I was very impressed with the quality of the products
January 27, 2024
Reply from Cake Run
Thank you so much for your feedback! We're thrilled to hear that you were pleased with our service and impressed with the quality of our products. Your satisfaction is our top priority, and we're glad we could meet your expectations. Looking forward to serving you again!
Best Wishes,
Cake Run Team
I have ordered several cakes from cake…
I have ordered several cakes from cake run. This cake was very chocolatey but delicious. Gluten free and dairy free was great.
January 22, 2024
Unprompted review
Reply from Cake Run
Thank you for being a loyal customer and for ordering several cakes from us. We're delighted to hear that you enjoyed the chocolatey flavour of our latest cake and that our gluten-free and dairy-free options meet your needs. Your continued support and feedback are greatly appreciated.
Best Wishes,
Cake Run Team
Was easy to book and delivery was…
Was easy to book and delivery was prompt - even though there was thunderstorm on the day of delivery.
January 18, 2024
Reply from Cake Run
Thank you for your review! We're glad to hear that the booking process was easy and the delivery was prompt, even amidst challenging weather conditions like a thunderstorm. Ensuring our cakes reach their destination on time, no matter the circumstances, is a priority for us. Your feedback is much appreciated.
Best Wishes,
Cake Run Team
Excellent service!
Excellent! Ordering online from Singapore and the whole process was a breeze. Recipent said the Cake was delicious. Delivery was prompt despite busy Christmas season. Thank you!
December 24, 2023
Reply from Cake Run
Thank you for your fantastic review! We're delighted to hear that the online ordering process from Singapore was a breeze and that the recipient enjoyed the delicious cake. Your satisfaction, especially during the busy Christmas season, is very important to us. We appreciate your choice to use Cake Run for your special occasion.
Best Wishes,
Cake Run Team
Super easy ordering and awesome…
Super easy ordering and awesome delivery - delicious gluten free cake xmas treat for one very excited daughter - thank you!
December 24, 2023
Reply from Cake Run
We're so pleased to hear that our ordering process was super easy and the delivery service was awesome! It's wonderful to know that our gluten-free cake made for a delightful Christmas treat for your daughter. Thank you for choosing us to add sweetness to your celebration. Your feedback is greatly appreciated!
Best Wishes,
Cake Run Team
Fantastic
Ordered from NZ for a Christmas Day Birthday in Melbourne. Great service and timely delivery. Was a huge hit. Lovely Cake.
December 24, 2023
Reply from Cake Run
Thank you for trusting Cake Run with your Christmas Day Birthday celebration all the way from New Zealand! We're thrilled to know that the cake was a huge hit and that our service and timely delivery met your expectations. It's wonderful to hear such positive feedback about the cake's quality. Your satisfaction, especially during such a special occasion, means the world to us.
Best Wishes,
Cake Run Team
Reply from Cake Run
Thank you for choosing our Vegan Chocolate Cake! We're glad to hear that its moist texture and balanced sweetness were to your liking. Our commitment to creating delicious vegan options that everyone can enjoy is important to us. We appreciate your feedback and look forward to serving you again.
Best Wishes,
Cake Run Team
Cake Run for all occassions
We bought from Cake Run before and we loved it. The service was prompt and delivery was on time with prior warning of delivery arrival.
December 22, 2023
Reply from Cake Run
Thank you for your repeat business and for sharing your positive experience with Cake Run. We're delighted to hear that our service consistently meets your expectations with prompt delivery and efficient communication about arrival times. It's wonderful to know that we've been able to contribute to your special occasions. Your loyalty and satisfaction are greatly appreciated.
Best Wishes,
Cake Run Team
Vanilla and raspberry cake
I was trying organise cake from UK for son in Melbourne . it was after midnight Inwas tired and found site difficult/to manage I have a tremor fingers kept hitting wrong buttons. Anyway in end managed to Order vanilla raspberry cake delivered on time and family delighted
December 22, 2023
Reply from Cake Run
Thank you for choosing us to be a part of your special occasion, despite the distance and time difference. We understand that navigating an online platform can be challenging, especially with a tremor, and we appreciate your perseverance in placing the order. It's wonderful to hear that the vanilla raspberry cake was delivered on time and enjoyed by your family. Your effort to make this happen from the UK is truly heartwarming.
Best Wishes,
Cake Run Team
Great taste & amazing service
Delicious cake, and the delivery & service were on prompt and lovely
December 21, 2023
Reply from Cake Run
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cake and were satisfied with our service and delivery. Your appreciation means a lot to us.
Looking forward to delighting you again soon!
Best Wishes,
Cake Run Team!
Reply from Cake Run
Thank you for your wonderful feedback! We're delighted to hear that our service and timely delivery met your expectations. Your satisfaction is our top priority.
Looking forward to serving you again!
Best Wishes,
Cake Run Team
Makes the receiver happy!
December 14, 2023
Reply from Cake Run
Thank you for your kind words! We're thrilled to hear that Cake Run brings joy and happiness to its recipients. Our team is dedicated to creating delightful experiences for our customers, and your feedback is truly appreciated. Looking forward to serving you again soon!
Best Wishes,
Cake Run Team!
Good online experience.
Can't comment on the quality of the cake as the recipient hasn't let me know yet, but it looked great in the photos (which matched the images from the website).
Company was easy to deal with, even from the other side of the world, clear website & communication back & forth, cake delivered on schedule (and for only a nominal fee). Prices were good, compared to other shops, and particularly in light of recent cost pressures (which are, obviously, outside their control).
December 10, 2023
Reply from Cake Run
Thank you for choosing Cake Run and for your positive feedback! We're delighted to hear that the ordering process was smooth for you, even from afar, and that our prices and delivery service met your expectations. We hope the recipient enjoys the cake as much as you enjoyed the service.
Looking forward to serving you again!
Best Wishes,
Cake Run Team!
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