The cake was purchased for a special anniversary event. The cake arrived when expected. Many people contributed goods for the event. However our Cake Run cake disappeared very quickly. Many people ask... See more
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Cake was amazing in quality but comes presliced unfortunately - I inquired and was told it can only come presliced. Looks unusual with 'Happy birthday' decorations on it. Delivery could be a bit smoo... See more
Company replied
Our New York Cheescake was fresh, creamy and super delicious. We added a dollop of cream and fresh berries when we plated it and it was the most glorious desert. Ordering was easy and $5 delivery was... See more
Company replied
Cake run offered some really nice cake options for special events. They didn't have a minimum order and what I loved was the $5 delivery service anywhere in the city. Other boutique cake shops were 10... See more
Company replied
Company details
Written by the company
Welcome to Cake Run, the ultimate destination for all your online cake delivery needs! We're a family-owned business dedicated to providing delicious, freshly baked cakes for every occasion. Our mission is to create memorable moments by bringing joy and delight to your celebrations with our wide range of scrumptious cakes. At Cake Run, we pride ourselves on using high-quality ingredients and artisan baking techniques to ensure each cake is a masterpiece in both taste and presentation. Choose from our vast selection of flavors, designs, and sizes to find the perfect cake for your event. Whether it's a birthday, anniversary, baby shower, or a simple treat to brighten someone's day, we've got you covered. Our user-friendly website and seamless ordering process make it easy to send a cake to your loved ones, no matter where they are. We understand the importance of timely delivery, which is why our dedicated team ensures your cake arrives fresh and on time, every time. Join the thousands of satisfied customers who trust Cake Run to make their celebrations extra special. Your satisfaction is our top priority, and we're excited to be a part of your happy moments. Give us a try, and experience the Cake Run difference for yourself. Let us sweeten your celebrations and create memories that last a lifetime.
Contact info
119 Wedgewood Rd, Hallam, 3803, Melbourne, Australia
- (03) 8786 3051
- orders@cakerun.com.au
- cakerun.com.au
4.6
Excellent
153 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Cake Run
Thank you for your feedback! We’re glad you enjoyed the taste and appreciated being kept informed about what was available. We look forward to serving you again.
Best Wishes,
Cake Run Team
GF cake made easy
Easy to order, great selection of GF options and delivered on time and as ordered. Thank you!
December 20, 2025
Reply from Cake Run
Thank you for your lovely feedback! We’re glad to hear you found the gluten-free range easy to order, with a great selection, and that everything arrived on time as expected. We really appreciate you choosing Cake Run!
Best Wishes,
Cake Run Team
FANTASTIC SERVICE / SPECTACULAR CAKE
November 26, 2025
Reply from Cake Run
Thank you for your wonderful feedback! We’re thrilled to hear you were happy with both the service and the cake. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Best Wishes,
Cake Run Team
YUM!!
Oh my gosh, this is such a hidden gem!! Was googling frantically to try and find a last minute cake - that was still fancy and delicious and Cake Run did not disappoint!! Actually tasted like cake and everyone was sooooo satisfied and wanted more!! Will be using all the time!!
October 3, 2025
Reply from Cake Run
Thank you for your amazing review! We're delighted to hear that Cake Run came through for your last-minute celebration and that everyone enjoyed the cake. It’s wonderful to know we’ve earned a spot on your go-to list for future occasions. We truly appreciate your kind words!
Best Wishes,
Cake Run Team
Excellent communication from the staff
Excellent communication from the staff, who fixed up my error when I placed an order for the wrong date. The recipient of the Vegan Chocolate Mudcake had very high praise for the cake and it's presentation. If be happy to order again.
August 27, 2025
Reply from Cake Run
Thank you for your kind feedback! We're glad our team could assist with your order change and that the Vegan Chocolate Mudcake was so well received. It’s wonderful to hear that the cake and presentation were praised.
We look forward to your next order!
Best Wishes,
Cake Run Team
Late delivery
I ordered a cake on the Monday morning for Friday and even though it says delivery between 9am to 5pm, i ordered fairly in advance and the cake didn't arrive until 4.30pm on Friday, most of the office staff was already gone and the delivery driver was lucky there was still someone to receive the cake.
How much in advance do i need to order if even a week early doesn't garantie the cake arrival at a reasonable time?
August 29, 2025
Reply from Cake Run
Thank you for your feedback, and we’re sorry for the inconvenience caused. We’re glad the cake arrived on the requested day. For our standard Anytime Delivery service, cakes are delivered between 9am and 5pm, and your order arriving at 4.30pm was within this timeframe. Ordering further in advance doesn’t change the delivery time, as our drivers follow set routes based on location and daily orders. If you require delivery by a specific time, we recommend using our VIP Delivery option, which allows you to nominate a preferred delivery window. We hope this helps for future orders.
Best Wishes,
Cake Run Team
The perfect anniversary cake
The cake was purchased for a special anniversary event. The cake arrived when expected. Many people contributed goods for the event. However our Cake Run cake disappeared very quickly. Many people asked where I had purchased from. Enjoyed by all especially those who are gluten free
August 15, 2025
Reply from Cake Run
Thank you for your wonderful feedback! We're delighted to hear that the cake was such a hit at your special anniversary event and was enjoyed by everyone, especially those who are gluten-free. It’s lovely to know so many people were interested in where it came from.
We look forward to serving you again for future celebrations!
Best Wishes,
Cake Run Team
Great cake, but service improvements needed
Cake was amazing in quality but comes presliced unfortunately - I inquired and was told it can only come presliced. Looks unusual with 'Happy birthday' decorations on it. Delivery could be a bit smoother, at least a courtesy text stating "your cake is expected to be delivered between 1-2pm today" like AustPost does, rather than an inconvenient "anytime" delivery where you have to sit at home waiting all day. Cake is also expensive, even compared to other cakes at more prestigious cake shops, but it makes up for it with the quality. Would I buy again? Yes.
August 8, 2025
Reply from Cake Run
Thank you for your detailed feedback. We’re glad to hear you enjoyed the quality of the cake and appreciate your comments on the service. While not all of our cakes are whole, we do offer customers the choice between pre-sliced and whole when ordering. Additionally, a text notification should have been sent before the driver arrived at your location, and we apologise if this didn’t reach you as intended. Your feedback is valuable, and we’ll review these points to help improve future experiences.
Best Wishes,
Cake Run Team
Excellent Service
We loved the cake and experience was very nice. Thank you for also sending the note i requested during the order process.
July 11, 2025
Unprompted review
Reply from Cake Run
Thank you for your lovely feedback! We're delighted that you enjoyed the cake and had a wonderful experience. We're glad the note made it through as requested.
Looking forward to your next order!
Best Wishes,
Cake Run Team
Delivered with care
July 20, 2025
Reply from Cake Run
Thank you for your kind words! We're glad to hear the cake was delivered with care. We look forward to serving you again.
Best Wishes,
Cake Run Team
The lemon slice was lemon cake with…
The lemon slice was lemon cake with lemon icing. I really thought it was the actual lemon slice.
June 29, 2025
Reply from Cake Run
Thank you for your feedback. We're sorry to hear that the product didn't meet your expectations. Our Lemon Slice is a lemon cheesecake slice with icing, and we appreciate your comments as they help us improve the clarity of our product descriptions.
Best Wishes,
Cake Run Team
Delicious!!
Just a great experience from start to finish. The carrot cake was amazing, the service was amazing and the birthday boy was super happy with his cake. Thank you for making his day extra special :-)
June 12, 2025
Reply from Cake Run
Thank you for your lovely feedback! We're so happy to hear the carrot cake and service made the birthday celebration extra special. It means a lot to know we could help make his day memorable. Looking forward to your next order!
Best Wishes,
Cake Run Team
Reply from Cake Run
Thank you for the lovely feedback! We're so glad you loved the cake and that it arrived on time. We look forward to serving you again!
Best Wishes,
Cake Run Team
Birthday cake order from Europe
I ordered the cake for my daughter's birthday as my husband and I are currently not living in Australia and I thought it would be a nice suprise for her. She loved the cake and vegan slice. The ordering process was very easy and straightforward. I can highly recommend it.
April 29, 2025
Reply from Cake Run
Thank you for choosing Cake Run to surprise your daughter from afar! We're so happy to hear she loved the cake and vegan slice, and that the ordering process was easy for you. Your recommendation means a lot to us, and we look forward to helping you celebrate more special moments.
Best Wishes,
Cake Run Team
Cake Run were very accommodating for my…
Cake Run were very accommodating for my needs. They supplied a stunning Ferrero Rocher Cake on very short notice for a friends surprise 50th Birthday and had it delivered to the restaurant. Nothing was too much trouble. The cake...outstanding. Thank you Cake Run, you are the best.
April 4, 2025
Unprompted review
Reply from Cake Run
Thank you for your amazing feedback! We're so pleased we could help make your friend's surprise 50th birthday special with the Ferrero Rocher cake. It was our pleasure to accommodate your needs, and we're thrilled you were happy with both the service and the cake. We look forward to serving you again!
Best Wishes,
Cake Run Team
The vegan chocolate cake was delicious
The vegan chocolate cake was delicious! Delivery was prompt, and the customer service was excellent - they checked details quickly, and helped update their website when my order couldn't go through. Will definitely use again
March 19, 2025
Reply from Cake Run
Thank you for your wonderful review! We're delighted to hear that you enjoyed the vegan chocolate cake and were pleased with the prompt delivery and our customer service. We appreciate your feedback on the website issue and are glad we could resolve it quickly. Looking forward to serving you again!
Best Wishes,
Cake Run Team
I would highly recommend Cake Run
It was easy to place the order. I got a discount on my first order. Anytime delivery fee was very reasonable. The cake was delivered at an ideal time. The cake was awesome. I ordered the Ferrero Rocher cake.
February 28, 2025
Reply from Cake Run
Thank you for your glowing recommendation and for choosing the Ferrero Rocher cake from Cake Run! We're thrilled to hear that your order process was smooth, the delivery was perfectly timed, and the cake exceeded your expectations. We appreciate your feedback and look forward to serving you again!
Best Wishes,
Cake Run Team
Best cake ever
February 26, 2025
Reply from Cake Run
Thank you so much! We're thrilled to hear you enjoyed the cake. It's always our goal to deliver the best to our customers. We look forward to your next order!
Best Wishes,
Cake Run Team
Delicious Cakes, Reliable Delivery!
This is the second time I have used Cake Run, they have been reliable, consistent and delicious. I will definitely use them again. Thank you for making my son's birthday a very Happy One.
January 17, 2025
Reply from Cake Run
Thank you for choosing Cake Run again! We're thrilled to hear our cakes and delivery consistently meet your expectations. It's our pleasure to contribute to your son's happy birthday celebrations. We look forward to serving you again!
Best Wishes,
Cake Run Team
Everyone loved the cake! Looks, Taste & Presentation.
Everyone loved the cake the look, the taste, the presentation.
December 12, 2024
Reply from Cake Run
We're thrilled to hear that the cake was a hit in every aspect—look, taste, and presentation! Thank you for your wonderful feedback. We look forward to continuing to delight you and your guests with our cakes in the future.
Best Wishes,
Cake Run Team
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