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CallingPost Communications, Inc. Reviews 508

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Callingpost helps us communicate with over 175 families in a rural area of Tennessee. We are able to reach out to these families with information about our food programs to help them. Thank you call... See more

Company replied

Rated 5 out of 5 stars

I was updating information for a church member who was not receiving messages via email. I contacted Calling Post and had the pleasure of speaking with Wendy Johnson. She walked me through the process... See more

Company replied

Rated 5 out of 5 stars

Meeting attendance has markedly improved since using calling post. I initially had some problems with people checking in the call due to a coming from a different number. One quick call to calling pos... See more

Company replied

Rated 5 out of 5 stars

We use CallingPost for our church and any weather related/important announcements. We have not had any issues with it and it has worked as needed whenever we have had to send out messages. The one t... See more

Company replied

Company details

  1. Software Company
  2. Business Administration Service
  3. Communications Central
  4. Meeting Planning Service

Written by the company

CallingPost, founded in 1995, is a communication partner for leaders who recognize the importance of connection. The platform aims to provide fast, reliable, and simple communication solutions for churches, schools, and organizations to foster belonging within communities. Stay Connected to groups of all sizes with mutli-channel communications by phone (pre-recorded voice), email, text (SMS), text polling, and two-way texting. Let our in-house US based Client Care team set your account up and walk you through how easy Staying Connected is with CallingPost.


Contact info

4.8

Excellent

TrustScore 5 out of 5

508 reviews

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Rated 5 out of 5 stars

Excellent Customer Service

The representative with whom I spoke (LAURA DAVID, North Augusta, SC) was EXCELLENT. She patiently answered my questions and was very helpful in trying to help me figure out why I'm not receiving all of my Callingpost messages. LAURA is a fine ambassador for Callingpost.

September 28, 2023
Unprompted review
Rated 2 out of 5 stars

A Frequent Problem:

I recocord a message.
It sends.
I get a call with the message.
After I answer it takes 20 seconds for the message to begin.
After 10 seconds of the message playing, it begins again from the beginning.
By now it has used up 30 seconds of message time, so it cuts the message off before I hear all of it.

August 26, 2023
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for taking the time to let us know. We would like to solve your frustration. At your earliest convenience please contact our 5-Star rated Client Success Team at 877-665-5646. A team member will take a look at your recording and delivery settings to ensure optimal delivery. We are always happy to help.

Live Client Support: M-F 8a-8p EST

Rated 5 out of 5 stars

hand in the best in all around before…

hand in the best in all around before and marks also .my experience goals .i think be a partcipant.so this really be to need fixed and repair.i know levels are all difference with 1 another .you can be get better.i am forever nice and really togerther.

July 9, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you

Rated 4 out of 5 stars

Great service.

May 18, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review of CallingPost services. We are happy to serve you.

Rated 5 out of 5 stars

Helpful representatives

Megan helped me figure out why one member didn’t receive my robocall. She solved the problem right away.

April 20, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are glad to hear that our team members were able to answer your questions.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 2 out of 5 stars

March-April 2022 Three Seperste Issues In A Row, Very Disappointing.

We had an issue Where the first recorded message did not send. Customer Service found a “bug” and the message went out almost an hour later.
Also, as a first response organization it is disheartening that we cannot send out messages 24 hours a day.
The is some sort of confusing option between midnight & 0500 but I still can’t understand even after Customer Service explains it!!!!!!!
We may start looking into other delivery systems as Calling Post has now failed us on the last 3 times we used it.

April 4, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for this feedback. You are currently on an old pay as you go plan that does give messaging from 5 AM to Midnight. We do provide 24/7 messaging on our Premium Unlimited Monthly Plans. This would allow you to send your communications at all hours. It is required that you confirm after hours communications if that is needed each time you submit your message to send. We do recommend that you clean up old messages that are stored in your account for a smoother experience when sending messages over the phone. We are happy to help in anyway to make sure you are on the best plan for your needs. Currently you are not based on this feedback. We look forward to connecting with you asap.

Rated 5 out of 5 stars

Excellent Customer Service - Jennie M

Jennie M. provided excellent customer service and she was provided extra assistance with setting up my account, assisting with the scheduling of a webinar to learn more about how to use Calling Post and providing an invoice for our subscription renewal!
I truly appreciated the excellent service!

March 31, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are glad to hear that our team members were able to answer your questions.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

The Team member was VERY helpful and…

The Team member was VERY helpful and had ALL my answers....made it very easy to follow what I needed to do....AWESOME!!!!

March 15, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are glad to hear that our team members were able to answer your questions.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

I called in to change phone number for…

I called in to change phone number for my account. The service guy was very knowledgeable and handled my request quickly. I appreciate how smooth everything was..

March 10, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We love to hear that our customer service team was able to handle your request quickly.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Called to purchase additional credits.

Called to purchase additional credits.
Have to call because I need a receipt.

February 28, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

We have been using this service for over 10 years..

We have been using this service for over 10 years!!! Excellent service. I first discovered this when doing the announcements for the School my children attended. Eventually I brought it over to my work to give shout outs for paperwork. It is dependable and really handy. Avery clear and EASY service.Ty

January 19, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We love to hear how our customers are using our services to make their business and personal lives easier and more efficient.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

I could not save and send my message

I could not save and send my message. The "next" button was not appearing on the screen to allow it to create and save the message. I posted in the chat window and someone responded as indicated -within the hour and the problem was solved.

January 15, 2022
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are glad to hear that you were able to connect with us quickly via our chat and that your issue was resolved in a timely manner.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Very helpful

Very helpful. I had a problem and the assisting person got it fixed right away. Thanks so much.

February 25, 2021
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are glad to hear that your issues have been resolved and that we were able to assist you.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

It has worked very effectively and…

It has worked very effectively and accurately for my congregation. I highly recommend it for church use. Blessings to you!

Rev. Dr. Helen Washington-Randall, Pastor
Elam Baptist Church
Charles City, VA.

December 31, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We love hearing that our service is effective for you and your congregation.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Great service

Great service. My calls go out within 15 minutes of placing message.

December 1, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

Timely delivery is something we take very seriously. We are glad to hear that your messages are getting out on time every time.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

The communication is timely

The communication is timely. It is easy to use. I have always enjoyed it but it has become especially useful during this difficult times meeting with church members.

July 5, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

YAY! Communication is hard enough without having a communication tool that makes it more difficult. We are soo grateful we can provide a easy to use tool to you and your church.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

I have always had a very good…

I have always had a very good experience with my Calling Post. I especially like the recordings, because I am able to send the recordings to my secretary in order for her to write the minutes.

June 3, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We love to hear how our customers are using our system to keep their members informed and their records up to date.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

The communication is timely and…

The communication is timely and beneficial.

May 13, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

Awesome! We love to hear that you and your organization are benefiting from our service.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

5 Stars for Christina

Christina was extremely helpful and updated me on a few things I did not remember from last time I used CallingPost.

April 14, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

Awesome! Thank you for letting us know how our customer support team is helping you and your organization.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Easy as pie and pretty affordable too!

April 8, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

Yay! We have worked hard to make our service easy to use and we are glad that we can provide not only user friendly services to you and your organization.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

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