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CallingPost Communications, Inc. Reviews 508

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Callingpost helps us communicate with over 175 families in a rural area of Tennessee. We are able to reach out to these families with information about our food programs to help them. Thank you call... See more

Company replied

Rated 5 out of 5 stars

I was updating information for a church member who was not receiving messages via email. I contacted Calling Post and had the pleasure of speaking with Wendy Johnson. She walked me through the process... See more

Company replied

Rated 5 out of 5 stars

Meeting attendance has markedly improved since using calling post. I initially had some problems with people checking in the call due to a coming from a different number. One quick call to calling pos... See more

Company replied

Rated 5 out of 5 stars

We use CallingPost for our church and any weather related/important announcements. We have not had any issues with it and it has worked as needed whenever we have had to send out messages. The one t... See more

Company replied

Company details

  1. Software Company
  2. Business Administration Service
  3. Communications Central
  4. Meeting Planning Service

Written by the company

CallingPost, founded in 1995, is a communication partner for leaders who recognize the importance of connection. The platform aims to provide fast, reliable, and simple communication solutions for churches, schools, and organizations to foster belonging within communities. Stay Connected to groups of all sizes with mutli-channel communications by phone (pre-recorded voice), email, text (SMS), text polling, and two-way texting. Let our in-house US based Client Care team set your account up and walk you through how easy Staying Connected is with CallingPost.


Contact info

4.8

Excellent

TrustScore 5 out of 5

508 reviews

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Rated 4 out of 5 stars

the person was kind andwas very helpful

April 6, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are blessed to provide kind and helpful support via our amazing customer support team.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

COMMUNITY SERVICE

PLEASE, PLEASE, during this time of COVID-19, you need to offer some calling specials to allow us to keep in touch with more of our family and friends. It's the least you can do!!! PLEASE consider

April 1, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We understand how crucial communication services are at this time. I have forwarded this suggestion on to management for consideration.

In the meantime, we would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Been Great for Years!

CallingPost for years now has been a steady way we communicate with our community. It's user friendly, trust worthy and provides the right amount of data needed to analyse past calls. Thank you!

March 31, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are so grateful that we have been able to provide user friendly services to you for many years. Without longtime customers, like you, we would not be able to provide the service that we do. Thank you.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

The person I spoke with was kind

The person I spoke with was kind. She was patient. She was very helpful. Everything I needed she was able to assist.

March 30, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are so glad that you found our customer support representative helpful, kind and patient. We believe that we have the best customer support team around. We are happy they were able to prove that to you today.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

We have been with Callingpost for…

We have been with Callingpost for several years and plan to be with you till Jesus comes. The service is second to none and I recommend it highly. Anyone who uses Callingpost would be doing their Church a positive Service. God Bless You.

March 26, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

God bless you and your church too. We are honored to serve your church for these many years and look forward to continuing to provide quality service in the years to come.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Our Church has used Calling Post many years

Our Church has been with Calling Post almost from its beginning as the Coach's Box. We've been perfectly satisfied with its operation. That's why we continue using it to get a message out to committees and congregation. Thanks, guys/gals!

March 26, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are very blessed to serve many churches like yours. We will continue to provide the quality service you and your church deserve.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

I talked with Thomas

I talked with Thomas. He was a great client service agent. He answered all my questions and helped me put my numbers on the new login list.

March 26, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

Thomas is the best. We are grateful to have quality team members who are able to provide excellent customer service to groups like yours.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

We love how it works

We love how it works. The directions for each step on how to create and send your message are clear. This is a valuable tool that allows us to quickly keep our staff informed and up to date.

March 25, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

We are so pleased to be able to create and provide quick and easy to use services for you and your staff.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

I am grateful for CallingPost

I am grateful for CallingPost - it allows me to send out a contact to all my members with one phone call - God bless you in your work

March 25, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your review. We really appreciate it.

God bless you and your organization as well. We are honored to provide an easy way to communicate to your members.

We would love to know if there is something that we could do to make our service better for you, please feel free to let us know via email at info@callingpost.com.

Rated 5 out of 5 stars

Instructions were very clear

Instructions were very clear, and I was able to send my first voice message within minutes of joining.

March 21, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your feedback . We have worked hard to provide an easy to use product and Love to hear this.

Rated 2 out of 5 stars

Trying to be understanding

In the past we have had good response from your company. However, yesterday, we had a problem with our account and I was on hold for 45 min before being cut off at second in line. I called back and was in 4th place for 30 min. FInally had to purchase more credits to send a message, although our account showed we had enough. Today I called back and spent 50 min on hold before being cut off again. I understand volume is high right now, but very disappointing when you can't get the answers you need.

March 20, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

We thank you for your feedback and trying to be understanding. Our staff has been working overtime to support all the needs of our existing and new customers. We encourage you to leave a message or chat us and can assure you that we have called back every message and responded to every chat. We have had longer hold times than anticipated, however have made provisions to help you in the best way we can. We can assure you if an unnecessary purchase was made we will gladly refund you and set the account to a correct balance.

Rated 5 out of 5 stars

Great job

Great job. Very nice and friendly and able to solve the problem.

March 18, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your feedback. We value being able to help resolve any issues you may experience in using the CallingPost services.

Rated 5 out of 5 stars

I am truly pleased with this tool

I am truly pleased with this tool. Customer support was excellent.
Thanks a million

Rose

March 18, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

So, grateful CallingPost support could assist you. Thank you for your feedback.

Rated 5 out of 5 stars

Very user friendly and customer service…

Very user friendly and customer service was there when I needed them.
Try it! You'll like it!

March 17, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

So, grateful CallingPost support could assist you. Thank you for your feedback.

Rated 5 out of 5 stars

A valuable and reliable service

A valuable and reliable service for many years. We would be lost without it. We have saved $$$ by using CallingPost

March 16, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

So, grateful CallingPost support could assist you. Thank you for your feedback.

Rated 4 out of 5 stars

Great service

Great service. The web browser interface is good but is not as intuitive as it could be, and the tool to create the body of an email is way overdone and not Intuitive. The android app is much smoother and easier to work. It's biggest shortcut is it doesn't allow the selection of more than one group to receive a message.

February 29, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your feedback. We will certainly look at trying to make things easier. We do realize that making the email templates can be more difficult and hoped that what we had would be of great benefit. We also appreciate the feedback on the app. You can login on the mobile we and choose to send to multiple groups.

Rated 5 out of 5 stars

Excellent Service for Several Years

We have used Calling Post several years and enjoyed using. It is excellent to use! If I have a question, I call and the question is normal answered on the spot. KEEP UP THE GOOD WORK!

February 12, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your feedback. We really love to help people use CallingPost to communicate.

Rated 5 out of 5 stars

Great service!

January 27, 2020
Unprompted review
CallingPost Communications, Inc. logo

Reply from CallingPost Communications, Inc.

Thank you for your feedback. We really love to help people use CallingPost to communicate.

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