The support team at CallTools is incredibly responsive and helpful. Every time we run into a technical issue or have a question about setting up our dialing campaigns, they jump right on it. They walk... See more
Company replied
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Sylvester provided an excellent onboarding training experience. He was extremely knowledgeable, patient, and made sure everything was explained clearly so we could get up and running smoothly. The ent... See more
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Thanks to CJ and Ana who went above and beyond in resolving an issue with me. They showed true commitment to customer service and satisfaction. I am grateful for their effective communications. Thanks... See more
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Company details
Information provided by various external sources
Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
Contact info
16842 Von Karman Ave #475, 92606, Irvine, United States
- (800) 679-1637
- calltools.com
5.0
Excellent
301 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Problem fixed quickly
Problem fixed quickly. Bari was professional and kind.
May 28, 2026
Unprompted review
Reply from CallTools.com
Hi Steve, We're pleased to hear that your issue was resolved quickly. Bari will be happy to know that their professionalism and kindness made a positive impression. We appreciate your support and the opportunity to assist you. - CallTools Team
Kelly provided excellent customer…
Kelly provided excellent customer service and went above and beyond to help me get my CallTools account fully set up. Her knowledge, patience, and professionalism are appreciated. I had missed my onboarding due to technical login issues, but she took the time to walk me through everything and made the process smooth and stress-free. She definitely deserves recognition for the outstanding support she provided. Thank you again, Kelly!
May 27, 2026
Unprompted review
Reply from CallTools.com
Hi Michelle, Thank you for your thoughtful feedback! We’re thrilled to hear Kelly provided such exceptional support and made your onboarding experience smooth and stress-free. We truly appreciate your kind words and will be sure to recognize her for her outstanding service. -CallTools Team
The support team at CallTools is…
The support team at CallTools is incredibly responsive and helpful. Every time we run into a technical issue or have a question about setting up our dialing campaigns, they jump right on it. They walk us through the settings step-by-step and make sure everything is running smoothly before getting off the line. Outstanding customer service!
May 27, 2026
Unprompted review
Reply from CallTools.com
Hi Jhona, Thank you for the 5 Star Review! We’re delighted to hear our support team has been responsive, knowledgeable, and committed to ensuring your campaigns run smoothly. We truly appreciate your kind words and look forward to continuing to support your success with CallTools!
- CallTools Team
Excelent system with great support from…
Excelent system with great support from then, this is the solution our Roofing Company needed
May 26, 2026
Unprompted review
Reply from CallTools.com
Hi Daniela, Thank you for the 5 Star Review! Thank you for your feedback! We’re thrilled to hear CallTools has been a great solution for your roofing company. We truly appreciate your support and are glad our team has been able to provide a great experience! - CallTools Team
Reply from CallTools.com
Hi JP, Thank you for the 5 Star Review! - CallTools Team
Lindsey has helped me a number of times…
Lindsey has helped me a number of times with all of my navigation issues and uploading Contacts and trying to figure out how to use this amazing dialer - Call Tools - I’m really grateful to her for all of her patience, guidance, and helpfulness. She is an amazing customer service representative for Call Tools.
May 25, 2026
Unprompted review
Reply from CallTools.com
Hi Jeanette, Thank you for the 5 Star Review! We’re so glad Lindsey has been able to provide the patience, guidance, and support you needed while learning the platform. We truly appreciate your kind words and are grateful to have her as part of the CallTools team! - CallTools Team
He was very patient and clearly very…
He was very patient and clearly very knowledgeable, he answered all my questions thoroughly.
May 25, 2026
Unprompted review
Reply from CallTools.com
Hi Mariam, Thank you for the 5 Star Review! We’re happy to hear you had a great support experience and that all of your questions were answered thoroughly. We appreciate your kind words and your support of CallTools! - CallTools Team
customer service is above and beyond
customer service is above and beyond! 5 stars!
May 22, 2026
Unprompted review
Reply from CallTools.com
Hi Christopher, thank you for the 5 Star Review! -CallTools Team
Reply from CallTools.com
Hi John, thank you for the 5 Star Review! We’re glad to hear our team was able to provide quick, easy, and helpful support. We appreciate you choosing CallTools! - CallTools Team
Problem solving
The representative solved the issues i was having on my calltools account very efficiently.
May 20, 2026
Unprompted review
Reply from CallTools.com
HI Ayesha, thank you for the 5 Star Review! We’re pleased to hear your issue was resolved efficiently and that our team was able to assist with your CallTools account. We appreciate your support! - CallTools Team
Great service CallTools provides
Great service CallTools provides! I deal with tech companies all the time because of my line of work and I rate CallTools customer support at the top of the list.
May 20, 2026
Unprompted review
Reply from CallTools.com
Hi Sean, thank you for the 5 Star Review! We’re honored to hear that our customer support stands out among the many tech companies you work with. We truly appreciate your support and are glad to have you as part of the CallTools family! - CallTools Team
Perfect Support from Bari
Perfect Support from Bari, excellent at answering questions and stayed on the phone for an hour to help all of my concerns.
May 18, 2026
Unprompted review
Reply from CallTools.com
Hi Aj, thank you for the 5 Star Review! We’re thrilled to hear Bari provided such attentive and thorough support. We truly appreciate your feedback and are always here to help! - CallTools Team
Love their support team!
Excellent service. Had an issue last night, around 1 am, was trying to figure out some issues with the campaign. Got a call back at 9 am on the dot working on my case. Bari was able to walk me through, some features, and got my report done before the lunch meeting.
May 18, 2026
Unprompted review
Reply from CallTools.com
Hi Frank! Thank you for the 5 Star Review! We’re so glad Bari was able to jump in quickly and help you get everything sorted before your meeting. We truly appreciate your kind words and are always here to support you whenever you need us. - CallTools Team
CRIZELDAAAA YOU THE BEST !!!
Crizelda is the best person i have ever meet in customer service
May 14, 2026
Reply from CallTools.com
Thank you so much for your wonderful feedback! We’re delighted to hear Crizelda made such a positive impression. We’ll be sure to share your kind words with her! - CallTools Team
It's awesome
It's awesome, Especially the customer Support team is very patient and prompt.
May 6, 2026
Unprompted review
Reply from CallTools.com
Hi Fahad, thank you for the 5 Star Review! We’re so happy to hear you’re enjoying the experience and that our support team has been patient and responsive. We truly appreciate your support! - CallTools Team
Bari was extremely helpful and…
Bari was extremely helpful and understanding. He knew just how to help, was extremely knowledgeable, took his time, and answered all of my questions promptly!
May 14, 2026
Unprompted review
Reply from CallTools.com
Hi Annamaria, thank you for the 5 Star Review! We’re thrilled to hear Bari provided such knowledgeable and patient support. We’ll be sure to share your kind words with him! - CallTools Team
amazing at her job nice lady
May 12, 2026
Reply from CallTools.com
HI Joshua, Thank you for the 5 Star Review! Thank you for your kind words! We’re glad to hear you had such a positive experience and appreciate the feedback. - Call Tools Team
Batter was great help with helpi by…
Batter was great help with helpi by giving me information on how the calls work
May 12, 2026
Unprompted review
Reply from CallTools.com
Hi Nathan, Thank you for the 5 Star Review! Thank you for the great feedback! We’re happy to hear Bari was able to provide helpful information and assist you with understanding how the calls work. - Call Tools Team
Above and Beyond
The Calltools support team always goes above and beyond.
May 11, 2026
Unprompted review
Reply from CallTools.com
Hi Landair, Thank you for the 5 Star Review! We’re proud to have a support team that’s dedicated to going above and beyond for our customers. - Call Tools Team
The rep is very helpful
May 11, 2026
Unprompted review
Reply from CallTools.com
Hi Mary, Thank you for the 5 Star Review! Glad to hear our team was helpful and assisted you! - Call Tools team
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