The support team at CallTools is incredibly responsive and helpful. Every time we run into a technical issue or have a question about setting up our dialing campaigns, they jump right on it. They walk... See more
Company replied
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Review summary
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Sylvester provided an excellent onboarding training experience. He was extremely knowledgeable, patient, and made sure everything was explained clearly so we could get up and running smoothly. The ent... See more
Company replied
Thanks to CJ and Ana who went above and beyond in resolving an issue with me. They showed true commitment to customer service and satisfaction. I am grateful for their effective communications. Thanks... See more
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Company details
Information provided by various external sources
Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
Contact info
16842 Von Karman Ave #475, 92606, Irvine, United States
- (800) 679-1637
- calltools.com
5.0
Excellent
301 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Always Mr. BARI is patient, understanding, and helpful at the ready!
May 8, 2026
Unprompted review
Reply from CallTools.com
Hi Jeff, Thank you for the 5 Star Review! We truly appreciate your feedback and are glad Mr. Bari’s patience, understanding, and helpfulness made such a positive impact. - Call Tools Team
fast and great support
fast and great support. Bari was very smooth and knowledgeable.
May 7, 2026
Unprompted review
Reply from CallTools.com
Hi Kevin, Thank you for the 5 Star Review! We are so happy to hear Bari assisted you! - CallTools Team
Awesome call
Awesome call, the guy helped a lot to teach me the system. 10/10
May 7, 2026
Unprompted review
Reply from CallTools.com
Hi Joshua, Thank you for the 5 Star Review! Great to hear you were assisted and are up and running! If you need any further assistance. - Call Tools Team
Outstanding Support from Call tools
Outstanding Support from Call tools!
Prompt, professional, efficient and extremely knowledgeable tech support!
Thank you, Bari- Thank you, Call tools!
May 6, 2026
Unprompted review
Reply from CallTools.com
Hi Jamela, Thank you for the 5 Star Review! Thank you for the great feedback! We’re glad you had a prompt and professional experience—Bari will appreciate the shoutout! - Call Tools Team
Reply from CallTools.com
Hi Ryan, Thank you for the 5 Star Review! - We’re glad you found our service quick and helpful! We are always here to help with any future assistance needed! - Call Tools Team
great support
great support, free on weekends, and always helpful, love that about them
May 1, 2026
Unprompted review
Reply from CallTools.com
Hi Mark, Thank you for the 5 Star Review! We’re glad you appreciate the support and weekend availability—always happy to help! - Call Tools Team
CallTools has been amazing
CallTools has been amazing! Best dialer out there! Great customer support as well
April 30, 2026
Unprompted review
Reply from CallTools.com
Hi Eduardo, Thank you so much for the 5 Star Review! We’re thrilled to hear you’re loving CallTools and our support team. We truly appreciate your review!! - Call Tools Team
They helped me so quickly with getting…
They helped me so quickly with getting back into my account. Thank you so much!
April 29, 2026
Unprompted review
Reply from CallTools.com
Thank you for the 5 Star Review! We are happy to hear our team assisted you to get you up and running! - We are always here to help. - Call Tools Team
Very helpful 😊
April 27, 2026
Unprompted review
Reply from CallTools.com
Thank you for the 5 Star Review! We are happy to hear our team is helping with your requests! - Call Tools Team
Awesome company
April 27, 2026
Unprompted review
Reply from CallTools.com
Hi Alex, Thank you for the 5 Star Review! - Call Tools Team
Great calling tool for your business
April 27, 2026
Unprompted review
Reply from CallTools.com
Thank you for the 5 Star Review! We appreciate your kind words! - Call Tools Team
Reply from CallTools.com
Hi Lawrence, Thank you for the 5 Star Review! - Call Tools Team
He was very helpful and patient while…
He was very helpful and patient while helping me figure out configuration on my calltools account.
April 21, 2026
Unprompted review
Reply from CallTools.com
Hi Matthew, Thank you for the 5 Star Review! - CallTools Team
Excellent Customer Service
April 20, 2026
Unprompted review
Reply from CallTools.com
Hi Rick, Thank you for the 5 Star Review! - CallTools Team
Bari was patient and helped resolve my…
Bari was patient and helped resolve my issue.
April 17, 2026
Unprompted review
Reply from CallTools.com
Hi, Thank you for the 5 Star Review! We're glad to hear Bari’s patience and support helped resolve your issue—we appreciate you taking the time to share your experience. - CallTools Team
Bari was beyond helpful and we got…
Bari was beyond helpful and we got everything sorted out!! Can't thank him enough!!
April 16, 2026
Unprompted review
Reply from CallTools.com
Hi Greg, Thank you for your kind words and this 5 Star Review! We're thrilled to hear Bari was able to assist you and get everything resolved. We'll be sure to share your appreciation—thanks again! - CallTools Team
used the platform for many years
used the platform for many years, have a call center and this platform has been the best out of all platforms we have used!
April 16, 2026
Unprompted review
Reply from CallTools.com
Hi Luke, Thank you for your continued support! We're thrilled to hear our platform has been the best fit for your call center needs. We are always here to help! - CallTools Team
Bari was great at assisting me through…
Bari was great at assisting me through setting up my campaign and answering all my questions.
April 14, 2026
Unprompted review
Reply from CallTools.com
Hi Gabriel, Thank you for the 5 Star Review! We're glad Bari was able to assist you and make your campaign setup a smooth experience. - CallTools Team
This rep was very helpful
This rep was very helpful, easy to deal with and was very, very knowlegeable.
Everything was smooth and this just exactly the kind of customer service/support that i as a customer need
April 14, 2026
Unprompted review
Reply from CallTools.com
HI, Thank you for the 5 Star Review! We're glad to hear you had a smooth experience and received the helpful, knowledgeable support you deserve. - CallTools Team
Great Customer Service / Tech Support
Great Customer Service / Tech Support, very helpful and quick to respond.
April 13, 2026
Unprompted review
Reply from CallTools.com
Hi Mark, Thank you for the 5 Star Review! We’re glad to hear our support team was helpful and responsive. We appreciate your support and look forward to continuing to assist you. - CallTools Team
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