Calm & Bright Sleep Support Reviews 697

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second time I have used calm and bright having had huge success with my eldest daughter some six years ago. The service is now more bespoke but remains judgment free and enabling. My disco... See more

Rated 5 out of 5 stars

Once again, calm and bright (Eve and Gem) have given me the reassurance and guidance I so desperately needed. They supported me 5 years ago with my first baby and changed our lives. With my second ba... See more

Rated 5 out of 5 stars

It's been about 9 weeks since we started your plan with our daughter. It's bloody brilliant. Genuinely changed our lives. Even through teething, a holiday, and grandparents doing bedtime/nap routine,... See more

Company replied

Rated 5 out of 5 stars

What an amazing result! We never imagined the sleep programme could be this successful. After months of our little one needing hours of help to sleep each night, two exhausted parents turned to calm... See more

Company replied

Company details

  1. Sleep Clinic

Written by the company

We provide: △ “incredible” sleep plans from pregnancy to age 4 △ freedom from unwanted sleep associations, such as feeding/rocking/staying/sucking △ a permanent end to unnecessary night wakes △ nap mastery from birth to age 4 △ bedtime transformations △ an end to early starts △ troubleshooting any obstacles to sleep


Contact info

4.8

Excellent

TrustScore 5 out of 5

697 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just amazing!

I have used the Calm and Bright approach for both of my boys, now aged 2 & 4 and it's miraculous. I am a medical professional so I really value their empathetic but evidence based approach, whilst keeping the child the focus. I cannot recommend them enough, if you are hesitant, don't be!!!

March 18, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Sophie, thank you for sharing this review. Delighted you have trusted and used our methods with both of your boys and that it has had such an impact.
Thanks again,
Eve

Rated 5 out of 5 stars

So impressed!

What an amazing result! We never imagined the sleep programme could be this successful. After months of our little one needing hours of help to sleep each night, two exhausted parents turned to calmandbright for help. Lucy our fantastic coach was well informed, kind, encouraging, full of advice and really knew how best to get the wee one sleeping independently the whole night through - every night! It’s miraculous!

We can’t recommend these guys enough. Where’s the 6 star button?!

February 23, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hi there! We appreciate your review very much. It’s amazing to hear of your fantastic experience with Lucy and of the change this has made in your lives as parents. Delighted to know that you are now experiencing full nights sleep! Take care, Eve

Rated 3 out of 5 stars

Didn't work for us

The team are really nice and supportive and reached out to me on several occasions. We followed the plan exactly going for the fast approach but unfortunately it didn't work for our daughter after trying for nearly 3 weeks. Our daughter was having less than 20 minute naps and was exhausted. We were told to drop to two naps, extend wake windows but it didn't work. I appreciate it works for many people at the team are absolutely amazing but I felt so upset seeing all these other quick success stories when it didn't work for us.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

I discovered C&B on Instagram when I…

I discovered C&B on Instagram when I was pregnant with my youngest who is now 2. I absolutely love all their content and how much they support parents. I have used so much of their advice, from moving baby to her own room, nap transitions, early wakes and much more. When our daughter was 8 months, I decided it was time to night wean her. Until this point she was walking multiple times and I was feeding her back to sleep. We had also co slept until she was 7 months, where she had access to the boobs all night long!!! I did this using C&B’s techniques and it worked! Since then she has slept a solid 12-13 hours at night. More recently at 2 years 8 months, she started refusing the day nap, bedtimes became a battle and she was waking in the night. Some bedtimes and night wakes were taking up to 2 hours to settle!!!!! It took a lot of preserving, but I feel I can confidently say using their strategies of telling our daughter she is loved, she needs to sleep in her bed and I will be here when she wakes in the morning, we are starting to see some progress. The bedtimes and night wakes are more like 10-20 minutes and last night she slept 7:20-6:20am!! This hasn’t happened for weeks, almost a month!!! Thank you so much to all the lovely ladies behind Calm & Bright, you are all incredible and your ‘calm and bright’ voice notes are always so encouraging!! I cannot thank you enough xx

February 27, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hello Lynsey, firstly thank you so very much for sharing this review. It’s so good to hear that you have found the advice helpful even before your first baby arrived. Amazing too to read how you have used our methods as your daughter had grown and developed to help with any little blips along the sleep journey! Take care, Eve

Rated 5 out of 5 stars

Sleep magic. Has changed my life 💕

Thankyou so much to both of you lovely ladies.
Your rested toddler plan has actually changed my life.
I did not realise how much the lack of sleep was affecting my mental health as well as actually affecting my relationship with my children (and my poor husband!)
I started doing the plan about 2 weeks ago with my 20 month old little girl. I have 2 other children as well 6&11 whose sleep was also being disturbed by her night wakes and crying.
We went from bed sharing, multiple night wakes and having to be rocked to sleep either in a pushchair or arms.. to my daughter actually getting into bed herself and falling asleep without my help by night 5 and only 1 brief night wake at this point.
There was a little bit of crying at the beginning of the plan as to be expected but I never felt like I was just leaving her to cry as this plan allows you to go in and settle them as much as they need.
I am now over joyed and ecstatic to say last night I put her to bed at 7pm with a simple cuddle, good night kiss and ‘I love you see you in the morning’ after a lovely busy day, (where she had only one 1.5 hour nap during the day around 12ish) and she woke up at 7am this morning!
I truly believe it is magic and I am not only proud of her but also myself in just a short few weeks it’s turned my life around.
If you’re needing a serious sleep turnaround.. this is the way to do it!
Thanks ladies from behalf of me and my whole family, we are truly grateful xx

February 21, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Samantha, so good of you to take the time to write this review for us! We are thrilled that the toddler plan worked so well for you and your little girl. Amazing to hear of the difference it has made to family life for you all. You are right to be proud! With our best wishes, Eve

Rated 5 out of 5 stars

Amazing for my twins!

A huge thank you to the calm and bright teM for creating such a supportive rested toddler plan. Although my 22 month old twins had always been good sleepers, they were getting increasingly reliant on me for sleep. It had got to a point where it took me an hour to get them to sleep at night with my hands on them and then sometimes 3-4 hours to settle them for night wakes 😴 after just 3 days of following your plan, they were setting with just one or two visits from me and falling asleep by themselves in 15-20 minutes! Now we are nearly 2 weeks in, I feel like a new woman and they are sleeping 11-12 hours every night! Thank you again 💕

February 21, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hi Sam, it’s lovely to read this review and hear of your experience using the plan with your twin toddlers! Delighted to know that you are all back to getting some rest and some time to yourself as well. Take care, Eve

Rated 5 out of 5 stars

Calm and Bright have been amazing for…

Calm and Bright have been amazing for our family. We started the rested baby plan before Christmas with our 7 month old and it worked amazingly! Within 3 days we were having lovely long naps and he went from breast feeding 6/7 times a night to sleeping through for 11-12 hours - so so amazing!
Since Christmas we have been hit by tooth after tooth and several coughs/ colds and his night sleep has been more disturbed… however throughout it all he has taken lovely long naps and this week has started sleeping through again with no feeds. It is proof the method teaches them the skills and when they are ready they can quickly revert back to lovely sleeps! I have not felt guilty about reverting back to breast feeding responsively and cuddling 3 or 4 times through the night. The plan has been an absolute game changer for us, I have so much more energy and we are all happier and rested 💙 Thank you so much 💕

February 20, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Naomi, we really appreciate you taking the time to share this review of your experience using the rested baby plan. It’s great to hear that you can see that once illness passes sleep can become solid once more. Your responsiveness to baby during illness is so important! So wonderful to hear that you feel so much more happy and rested now. Best wishes,

Eve

Rated 5 out of 5 stars

Family focused and no judgement

Great advice from the original plan I bought to help with self settling at bedtime to the free advice for bumps in the road. Love the family centred approach, non judgemental and gentle. Often recommend them as a fellow mum and as a doctor

February 16, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hello Georgie, firstly thank you for this lovely review and also for your recommendations as a professional and mum. We are so happy that the plan and free advice has been useful to you in your parenting journey. Take care, Anna

Rated 5 out of 5 stars

Holy Grail sleep experts for young children

Purchased one of their plans back in 2020 when my little girl was 6-8 months old. Now a strong independent 3 year old who has been having fantastic sleep since making tweaks all the way back in 2020. Have no just reached out for a little advice on dropping the final nap as it’s causing a few disruptions now. So going to make a few tweaks again and back on track with fab sleep. Thanks a million Calm&bright!

February 16, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hannah, we appreciate it so much you took the time to share this review. Amazing to hear of your success in 2020 and always glad to support and advise on another milestone as you dropped the last nap. Best wishes, Eve

Rated 5 out of 5 stars

Sleeping 5 month old

Wow! After 5 days my 5 month old who was waking hourly and co-sleeping has gone to bed in his cot and woken up for a feed at 11pm and 3am. Both times going back to sleep with no tears 5 minutes after being put down. He woke this morning at 6.44am! He even did x2 1 hour naps yesterday, he normally sleeps no longer than 30 minutes at a time in the day. These wonderful women have given me the tools and confidence to have a responsive method to help improve sleep! I will be able to use this again in the future when I want to drop the night feeds!

February 15, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hi Penny, thank you for sharing your story. We are delighted that our responsive methods and support have made a difference to your family. As you say, you now have the tools and we hope that dropping night feeds goes smoothly when the time comes. Take care of yourselves, Eve

Rated 1 out of 5 stars

Unable to answer my question to check…

Unable to answer my question to check suitability for my child.
Rude with responses.

February 13, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Dear Sandra,

We realise you have used a false name but we’re clear on who you are as our conversation yesterday was unforgettable.

You have left a 1* review because we politely explained it was not possible to telephone you to discuss your options.

As we calmly and kindly explained, it is not possible for us to telephone each and every person who reaches out.

As much as we’d love to, it’s simply not possible with around 100 people enquiring each day and with all the sleep supporting we are doing for families on our plans.

Every other family we’ve ever assessed has been happy with our method of written and voice noted responses (all loving, all kind, as you can see from the other reviews on here) to help and advise and care through the inbox.

We said you could ask as many questions as you wanted and that we would always answer them in full whether you went on to get a plan or not.

If you think about it, your review doesn’t make sense and comes across as what it is - an attempt to slight us with spite. As why would a company not answer questions about a plan? It doesn’t make any sense.

Very early in the conversation you threatened to leave us a 1* review, despite us saying we would happily answer your questions, just in the method we used for everyone else. One that our family run business can use to maintain the high quality of care we offer families.

As we said in our message, we genuinely wish you all the best in getting some sleep and finding the right person for you.

I truly believe it will make life feel immeasurably better for you and your toddler.

We forgive you for this unfair review that will impact our 98% Excellent rating we’ve worked so hard to build.

We genuinely wish you all the best.

Kind regards,

Eve (Founder)

Rated 5 out of 5 stars

Calm and bright changed our lives

Calm and bright changed our lives. We were at utter breaking point with our 3 year old and had tried multiple sleep consultants before with no luck. He would wake every two hours and take hours to get back to sleep. Life had stopped being fun because we were just so utterly exhausted.
The team and Lucy specifically for gave us the tools to have a successful nights sleep! Whilst there are days when our 3 year old is a little more challenging than others, we have the strategies locked down to implement our routine without worries. You guys have supported us though the toughest of times with a miscarriage and deployments and gave us our family back. Before sleep training we were running on absolute fumes and our marriage was breaking down because of sheer exhaustion. You have saved us and made us a happy family again. You are a business that runs on compassion, understanding and kindness which is such a special thing. We have now had another baby and excited to teach her independent sleep with you guys again by our sides.

February 10, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Florene, thank you so very much for leaving this lovely review. It’s so heart warming to know of the difference that Lucy and the team made when you were struggling. Delighted that you are continuing to enjoy good rest and happier days as a result of more solid sleep. Congratulations too on another little baby! Best wishes, Eve

Rated 5 out of 5 stars

Life changing in every way!!

If I could rate Calm and Bright sleep support more than 5 stars, I would!! My 7 month old baby had always co slept with me, woke hourly all night, wouldn’t ever let me put him down and if I did, he’d just scream. Then I’d have to rock, Pat and shh him back to sleep.. all night. I was starting to feel so burnt out with the lack of sleep when my friend recommended me the wonderful ladies at Calm and Bright - and it’s honestly changed our life! My baby now naps 2-3 hours a day, he goes down in his cot awake, falls to sleep independently and sleeps long stretches rather than hourly wake ups. All the ladies were so supportive and always there with kind words of encouragement whenever I needed them, I never felt alone during the teaching. I have told anyone who will listen!! 😂 Thank you SO much C&B - you have changed everything for us as a family and I would recommend you to the world!

January 22, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hello Charelle, so lovely of you to leave this review! It’s always amazing to hear about the positive change in the lives of both parents and babies and we are delighted to know you are now getting the rest you deserve. We are glad to know that you found our team to be supportive and encouraging. Many thanks again for your kind words, Eve

Rated 5 out of 5 stars

They have been so supportive

They have been so supportive and helpful and the well rested toddler plan was a game changer for us as a family and allowed me to train my boy without crying it out.

February 5, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Hi Sam, we so appreciate you taking the time to share your review. It is amazing to hear about the difference that our rested toddler plan made for your family and how you have seen that our plan allows you to work on sleep in a kind and gentle way. Again, so glad to hear of the positive change! Best wishes, Eve

Rated 5 out of 5 stars

Can not recommend Calm & Bright enough!

Can not recommend Calm & Bright enough!
Will be recommending to all future new parents I come across.
I've purchased 0-18 and 18+ plans with added support and can honestly say they saved my sanity.
I initially went down a rabbit hole on social media telling me that letting your baby cry for even a second made you an evil mother so I convinced myself for so long not to sleep train.
After 9 months of no sleep and a baby that woke every 45 minutes, Calm and Bright was suggested by a friend.
The support I received from Colette was amazing and what I loved most is how much self confidence she helped me restore in myself, which was definitely lost along the way.
I wish I had purchased the plan a lot sooner but am ready and feeling confident to use the plan with my baby due this year.
Love love love Calm & Bright!

February 5, 2023
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Josie, thank you so much for taking the time to share this review. We are so glad to hear that the plans and added support with Colette made such a difference to you and your baby. Congratulations on another little one on the way - it’s amazing to hear that you feel confident about using the plans again this time around. Take care, Eve

Rated 5 out of 5 stars

These guys are truly amazing we’ve gone…

These guys are truly amazing we’ve gone from many night time wakes & not being able to put my little boy down without him screaming when we leave the room to solid 12 hour sleeps I just can’t believe it. Recommend this so much!

February 5, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Outstanding!!!

Thank you so much for taking the time to share your story!

Eve

Rated 5 out of 5 stars

Can only recommend!

I purchased the rested toddler plan in October 2023 after our then 20 month old developed a little separation anxiety and wouldn't sleep through anymore. Everyone was exhausted, ill tempered and tired.
After implementing the plan it only took a few nights until we were back to 10 hrs sleep, we had a few early wakes but they also have adjusted now so we are back to 6:30pm-6am sleep! Naps are going great, hardly any tears at bed time.
The ladies from C&B are always just a message away and are very helpful, understanding and caring. Never any judgment, they have even given little tips before we purchased the plan.
Definitely recommend!

October 24, 2023
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

So happy you sorted sleep using the plan.

Thank you so much for taking the time to share your story and your lovely words!

Eve

Rated 5 out of 5 stars

What kind of magic 🪄 is this?

What kind of magic 🪄 is this?! ✨

My 7 month old strong-willed EBF baby (who had been waking up every hour and only settling when co-sleeping and feeding to sleep) slept through the night 🌙 7pm - 5am on Night 2 of us doing the Rested Baby Plan from Calm & Bright! 🥳 He then woke at 5am for a feed, then fell asleep at 5:45am until 7:30am (when I had to wake him!!) Only Day 2! 🤯

🫢🤯😱😌 - I’m absolutely gobsmacked!!!!

No more sleep props like bouncing, white noise, hairdryers (yep… really) or rocking him to sleep when I could barely lift him after being so physically exhausted of seven months of no sleep.💤

I thought I was destined to have a terrible sleeper - but he just needed to be taught how to sleep. 🙌🏻 The plan is worth every penny. So reasonably priced. In the end I didn’t need the 121 support but knew it was there if I did. 🙏🏻 The plan was easy to follow, and having such clear guidance gave me the confidence to keep space for him to learn to sleep. At no point did I feel unkind or like I was letting him just cold ‘cry it out’.

My baby already seems happier with more sleep. He feeds better and I’m enjoying the awake time with him more. 🥲 I got my first evening back with my husband since he was born 🙌🏻 - and my 7yo had time with her Mum without her little brother at bedtime! 🥳

Thank you SO much Eve and Gem. Your kind, gentle support in picking the right plan for us was invaluable. You’ve given me such hope, relief and saved my sanity (and my family)!!! 😍 x

January 31, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

Gobsmacked!! Haven’t heard that expression in a long time and love it!

Beyond thrilled that this worked so beautifully for you. And without 1:1 too! Superstar!

Your review really moved me. Thank you!

Eve

Rated 5 out of 5 stars

It works!!!

Hi I finally did your sleep plan I purchased last year!!! She has slept through the night all week!!! Iv been putting it of all year but we finally took the leap and so happy we did

January 27, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

So happy you took the leap Laura!

No going back now - solid sleep all the way!

Eve

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, empowering, informative and incredibly loving! We used calm and brights support and sleep plan to help us introduce self settling and nap gaps to our daughters routine when she was around 11months old. In a matter of days are sleep deprived nights were transformed into solid 11/12 hour solid sleeping and decent naps in the day. The guidance given was so nurturing and simple it all just made sense to meet our daughters sleep needs. She in turn was a much happier girl in the day and her appetite was improved when it came to meal times. Win win! We’ve since had a baby boy who is almost turning 1 and there has been no need to gain any further support, the knowledge and understanding we had previously learnt meant that when it came to sleep training it all just came naturally, our baby boy has been consistently sleeping through the night from just 12 weeks old, slowly dropping the night feed and introducing an earlier sleep time.
I cannot thank calm and bright enough for having such accessible advice and support. They have always been there for me with any queries around sleep and I really love how they send voice notes it makes their service feel personal. Calm and bright are your sleep experts to go to and I wouldn’t hesitate for a second if you think that they can help you too. I guarantee they can. My only downside is that I wish I’d heard of them sooner because that first 11 months was hard!! Although for now, we no longer need their help I will definitely continue to follow their instagram page just in case, plus I love to hear about everyone else’s journeys too.

January 29, 2024
Unprompted review
Calm & Bright Sleep Support logo

Reply from Calm & Bright Sleep Support

So happy you found our guidance nurturing, simple and that it all made sense, Ashton!

It was a joy to read how you feel about us!

Thank you so very much, it means the world.

Eve

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look