Calor Ireland Reviews 718

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

People now days only bother writing a review and complain about a service or product. This is exactly why I owe a thank you as credit and acknowledgment is due. From the moment The Calor rep Ann... See more

Company replied

Rated 1 out of 5 stars

We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... See more

Rated 1 out of 5 stars

HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND... See more

Company replied

Rated 5 out of 5 stars

I have just renewed my Calor Gas contract after I spoke with Emily, who was extremely helpful and informative. Any concerns & questions I had were answered by Emily in a concise and very polite manner... See more

Company replied

Company details

  1. Energy Supplier

Written by the company

We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.


Contact info

3.2

Average

TrustScore 3 out of 5

718 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Gorgeous heater.

December 20, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Ciara. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 4 out of 5 stars

Gas heater

It’s difficult to move the gas heater & when you do the guard around the glass tube comes off easily every time.

December 20, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Ann. Customer satisfaction and providing a good quality service to all our customers is very important to us. I have passed your feedback on.

Rated 5 out of 5 stars

Really fast delivery and products very…

Really fast delivery and products very good quality

December 20, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Barry, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Great product and service

Ordered the outdoor heater as it was a bargain, great service and was delivered within 2 days. Great product and service

December 20, 2020
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Reply from Calor Ireland

Thank you for your feedback Francis, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.

Rated 5 out of 5 stars

Very fast service

December 20, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Edel, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

I ordered a new campingaz heater from…

I ordered a new campingaz heater from calor. Ie and it was delivered within 24 hours, apart from amazingly fast delivery it really is a great heater, there are no fumes and decent heat from it, highly recommend both the heater and calor gas, i will definitely be buying from them again

December 19, 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation Sharon, it is very important to us to ensure our customers receive top quality products and an excellent service.

Rated 5 out of 5 stars

Fast

Fast, efficient, helpful

December 19, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Michael. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Amazing service

Amazing service, and gorgeous safety fire

December 18, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Nicola. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 1 out of 5 stars

refund issue

I've sent the product back, still haven't got the payment.

December 18, 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We have not received a return from yourself and have no record of you returning anything back to us. Can you please request tracking from the courier you used to return the order to locate your parcel.

Rated 5 out of 5 stars

Very pleased with our new gas heater

Very pleased with our new gas heater. It is very stylish and gives off great heat. Delivery was excellent and on time. The added surprise was a voucher for €10 Off next gas cylinder.

Thank you Calor Gas

Anne and Emily

December 18, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Anne. Customer satisfaction and providing a good quality service to all our customers is paramount.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, even at Christmas. Great service.

December 18, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Ailish. Customer satisfaction and providing a good quality service to all our customers is paramount.

Rated 5 out of 5 stars
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Andre, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Calor Gas

Fast delivery, very good product.

December 17, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Shaun, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Great product

Great product, perfect for homemade pizzas, easy use. Very fast delivery too..

December 17, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Mark, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Excellent Product.

December 17, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Pat, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 2 out of 5 stars

Only two stars because gas cylinders…

Only two stars because gas cylinders contain a lot of water and that means the gas is contaminated.

December 16, 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Piotr, it is very important to us. We can see from our records that you purchased a gas heater from us, we do not sell or ship gas cylinders from our online shop. If you purchased your cylinder from a local outlet and there was an issue with it, you would need to bring this to their attention.

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