Applied for a loan. The application was easy enough. The outcome of my application was known to me in a matter of hours. A couple of days and the money was transferred into my bank account. Really ha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a Member for a long time. I have always found the Staff to be Helpful, Polite, Understanding, Patient, Reassuring, Friendly but Professional. I feel happy knowing my money is safe.
Company replied
Louise Power, was extremely professional, when she helped me consolidate all my debts. It was very simple to upload all documents needed, then within hours, my debts were paid off, and I was back in... See more
Company replied
I have no problem with using Cambrian savings and loans it's so easy. They are brilliant on the phone if you have any questions or concerns and the website is really easy to use as well. They are my g... See more
Company replied
Company details
- Credit Union
- Alternative Financial Service
- Bank
- Car Finance and Loan Company
- Loan Agency
- Non-Bank Financial Service
Written by the company
Cambrian Credit Union is the member-centric financial choice you need, built on a 25-year history of trust and ethical service, guaranteeing your financial well-being comes first. Our services give you control with accessible loans up to £15,000 and a comprehensive range of savings accounts, including regular savings accounts, dedicated junior accounts for young savers, and special Christmas Prize Draw accounts. Crucially, we offer the popular Moneyworks Wales payroll deduction scheme—a stress-free way to save or repay loans directly from your salary before you can spend it. Everything we do is guided by our values, vision, and mission: our vision is to be the best credit union for you, our core values ensure we are ethical, honest, and reliable, and our mission is to deliver accessible financial solutions. Our member eligibility is broad and straightforward, welcoming anyone who lives or works in Wales. Join us today for a better banking experience!
Contact info
Commodore House, North Wales Business Park, Cae Eithin,, LL22 8LJ, Abergele, United Kingdom
- 03332000601
- Info@cambriancu.com
- cambriancu.com
4.7
Excellent
734 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team are always keen and eager to…
The team are always keen and eager to help
And go that extra mile to make sure they help and strive to answer any issues
Very pleased and happy with all they do...
August 14, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
The staff are kind polite patient and helpfull
The staff are kind polite patient and very helpfull, iv had several loans off cambrian and i can safely say its the best company by far iv used ... great work guys and gals ... proud of you all
June 26, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Very good service
Very good service , things clearly explained .
I'm very pleased no waiting for funds as such .
Well done.
August 12, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Great way to save
Great way to save, money taken direct from wages. Love the online facility to transfer money between accounts, however this facility should be available 24/7 not just Monday to Friday during office hours.
August 14, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your review! So glad we can help and we really appreciate the recommendation.
Excellent always ready to help wouldouldo
Excellent always ready to help would highly recommend you
August 14, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
I took out a loan which would have been…
I took out a loan which would have been £7 a week which I took out and it turns out I have to pay £12 a week.
June 9, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Hi Dean,
Thank you for your recent review.
We assess loans on ability and willingness to repay and as we are regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA), we must ensure that we complete several checks when we assess a loan therefore, although anyone can apply for a loan, not everyone is guaranteed a loan.
I am afraid we cannot comment on individual cases online but if you are unhappy about the decision made, please contact our office direct on 0333 2000 601 or email info@cambriancu.com or complete our contact form at https://www.cambriancu.com/contact-us
Regards
Cambrian Savings & Loans team
We're very helpful towards my…
We're very helpful towards my application and helped me through it so I could receive the loan.
June 20, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Happy Experience
I have been a Member for a long time. I have always found the Staff to be Helpful, Polite, Understanding, Patient, Reassuring, Friendly but Professional. I feel happy knowing my money is safe.
August 1, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Very good very swift with replies
Very good very swift with replies
October 17, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
I can’t fault the Cambrian saving
I can’t fault the Cambrian saving. I have had loans from them in the past they keep me updated on all aspects what is going on within the union
August 14, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Everything was straight forward and any…
Everything was straight forward and any questions I had I emailed and Cambrian cu replied promptly answering my question. Would definitely recommend
August 11, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Loans & Savings
Fantastic! Very helpful! Have been a member for a long time! It’s a great service.
August 14, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Charge you £15 and still don’t get a…
Charge you £15 and still don’t get a loan out the end of it
August 14, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Hi James,
Thank you for your recent review.
We assess loans on ability and willingness to repay and as we are regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA), we must ensure that we complete several checks when we assess a loan therefore, although anyone can apply for a loan, not everyone is guaranteed a loan.
I am afraid we cannot comment on individual cases online but if you are unhappy about the decision made, please contact our office direct on 0333 2000 601, email info@cambriancu.com or find one of our branches at https://www.cambriancu.com/contact-us and they can discuss your application with you.
Regards
Cambrian Savings & Loans team
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Very good on the phone
Very good on the phone, a telephone number and help when needed
May 12, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Personal Touch
I find the customer service at Cambrian really impressive. Everyone treats you like a real person even if you are communicating via email.
May 1, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your review! So glad we can help and we really appreciate the recommendation.
Unbeatable company with outstanding values
I needed last minute help with a large payment, and didn't have the necessary identification to proceed, yet the staff at Cambrian didn't put me aside or turn me down, but instead walked me through every step needed to secure a payment. Emails and phone calls were answered either immediately or within an hour, advice was sound and current, and I had the same
personal agent work on my file with me through to completion. Really doesn't get any better. They even out-performed my bank!
March 10, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
nice and easy to use the service
nice and easy to use the service
and a fast desision on what i was apply for
April 22, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
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