Applied for a loan. The application was easy enough. The outcome of my application was known to me in a matter of hours. A couple of days and the money was transferred into my bank account. Really ha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a Member for a long time. I have always found the Staff to be Helpful, Polite, Understanding, Patient, Reassuring, Friendly but Professional. I feel happy knowing my money is safe.
Company replied
Louise Power, was extremely professional, when she helped me consolidate all my debts. It was very simple to upload all documents needed, then within hours, my debts were paid off, and I was back in... See more
Company replied
I have no problem with using Cambrian savings and loans it's so easy. They are brilliant on the phone if you have any questions or concerns and the website is really easy to use as well. They are my g... See more
Company replied
Company details
- Credit Union
- Alternative Financial Service
- Bank
- Car Finance and Loan Company
- Loan Agency
- Non-Bank Financial Service
Written by the company
Cambrian Credit Union is the member-centric financial choice you need, built on a 25-year history of trust and ethical service, guaranteeing your financial well-being comes first. Our services give you control with accessible loans up to £15,000 and a comprehensive range of savings accounts, including regular savings accounts, dedicated junior accounts for young savers, and special Christmas Prize Draw accounts. Crucially, we offer the popular Moneyworks Wales payroll deduction scheme—a stress-free way to save or repay loans directly from your salary before you can spend it. Everything we do is guided by our values, vision, and mission: our vision is to be the best credit union for you, our core values ensure we are ethical, honest, and reliable, and our mission is to deliver accessible financial solutions. Our member eligibility is broad and straightforward, welcoming anyone who lives or works in Wales. Join us today for a better banking experience!
Contact info
Commodore House, North Wales Business Park, Cae Eithin,, LL22 8LJ, Abergele, United Kingdom
- 03332000601
- Info@cambriancu.com
- cambriancu.com
4.7
Excellent
734 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Needed a loan unexpectedly
Needed a loan unexpectedly, cambrian were very helpful and quick in helping us out and with reasonable interest rates, will be using again in future if needed.
June 14, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Credit union is a great place to start with your own family and friends to get help with your savings and for first time borrowing money. They are kind people who understands everyone's needs.
Credit union is a great place to start with your own family and friends to get help with your savings and for first time borrowing money and a lovely set of people who understands everyone's needs. I have been with Credit union for over ten years now and I have no trouble with them and they have helped me out a lot over the years.
March 20, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
After being with Cambrian for 2 years
After being with Cambrian for 2 years, I requested a loan top up which they had declined . Instead of looking at my current loan and that I’m on top of my payments each month never missed a payment very good customer and pay more to what I should be paying they declined going off the back of my recent credit rating where there was something on there which I’m not aware of which has since been rectified and have spoken to company in question . I Felt really upset the answer was simply no and no empathy , I had no email I had to follow up myself to what was going on with my application . Won’t be applying again . Felt like they do not look after long standing customers. Other than that other staff have been friendly and helpful Over the phone that’s why I’ve given 3 stars. Thanks
February 4, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Hi Natasha,
Thank you for your recent review.
We assess loans on ability and willingness to repay and as we are regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA), we must ensure that we complete several checks when we assess a loan therefore, although anyone can apply for a loan, not everyone is guaranteed a loan.
I am afraid we cannot comment on individual cases online but if you are unhappy about the decision made, please contact our office direct on 0333 2000 601, email info@cambriancu.com or find one of our branches at https://www.cambriancu.com/contact-us and they can discuss your application with you.
Regards
Cambrian Savings & Loans team
Excellent service
Excellent service , quick and efficient. I would recommend to any one to use Cambrian savings and loans
January 9, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Carmen who dealt with my claim was very…
Carmen who dealt with my claim was very helpful and lovely and couldn’t do enough to help me. Thanks so much
January 8, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Helpful clear and polite 😊
January 7, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Reply from Cambrian Savings and Loans
Thank you for your review! So glad we can help and we really appreciate the recommendation.
Iv been woth cambrian for a few year…
Iv been woth cambrian for a few year now, never had any problems, the staff are all really helpful. Thank you
January 3, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Always quick an easy to submit an…
Always quick an easy to submit an application and communication is great
January 2, 2025
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Great company
Great company. Gave me a loan when no one else would to help me buy a car with a good interest rate. This is my third loan I’ve had with them. Loan applications always processed very quickly. Louise who processed the loan was great. Definitely recommend them.
December 30, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Cambrian Credit Union
Credit Union are absolutely fantastic they have helped me out on occasions that I have needed them. Their team are polite, friendly, extremely helpful and completely understanding. I have taken loans out with them and I also have a saving account with them I would recommend them to anyone. Edwin was polite, efficient and very clear when helping me out with my application today so thank you very much to him aswell.
December 24, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish! Nothing is too much trouble and they walk you through everything in detail! Thank you Cambrian
December 24, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
The staff was very kind and helped alone
The staff was very kind and helped alone
December 23, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Absolutely brilliant.
Absolutely brilliant.
The staff are really friendly and helpful. I am awful at completing forms etc and every time that I called for help they were friendly and efficient.
Thank you so much
December 20, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Fantastic company
Fantastic company, Always there to help me,
Would be so lost without them
Thank you Cambrian credit Union 👌🏻👍🏻
December 20, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
Louise was very helpful
Louise was very helpful, quick and easy process, thank you
December 19, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
I so happy with the support I have had…
I so happy with the support I have had thank you very much
December 17, 2024
Unprompted review
Reply from Cambrian Savings and Loans
Thank you for your amazing 5 star review! So glad we can help and we really appreciate the recommendation.
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