Camera Exchange Store Reviews 

287
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely superb service in the Hereford branch today from Jack. After some binoculars but also received some excellent advice about a lens for my Canon DSLR. Ended up buying the lens later from thei... See more

Rated 5 out of 5 stars

I sold two cameras to Camera Exchange Store through the website which was really easy to use. I knew exactly the amount I expected to receive. I printed off a pre-paid label, boxed up the items and... See more

Rated 5 out of 5 stars

This was a truly easy procedure. I got a fair price for my camera & the whole transaction took less than a week! Communication was excellent & not once did I feel disregarded. My Husband has already t... See more

Rated 5 out of 5 stars

Process was simple to follow and then it all happened in exactly the same way as described on the web-site. From quote to money in my bank took less than a week and price offered was honoured based up... See more

Company details

  1. Electronics Store
  2. Photo Shop

Written by the company

Here at Camera Exchange Store, we work hard to get you a good price for your old digital camera or lens. Based in the UK, we offer a fast, efficient and reliable service to ensure you a speedy payout based on realistic prices. Undertaking regular market research, we guarantee that we can provide you with an excellent quote based on the current market value.


Contact info

5.0

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(287)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent speedy service

Have used camera exchange recently to sell my camera gear. They have been excellent and speedy in the service they provide. The quote given was the best of all the retailers and online buying companies out there.

The courier arrived promptly and the equipment arrived nect day at camera exchange. Within a few days i had the money in my bank account.

If i was to sell again i would certainly try these guys first. Communications and customer service are 5 star.

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

Purchase of my Camera

I contacted the Camera Exchange to see what i could get for my old DSLR. The quote came back very quickly and the amount was a very fair price. So with all the info and a packing label I duely sent it off. The money was in the bank within a few days. couldn't be more simple.

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin!

Exactly as advertised. enter your details (or email them directly) for a price on your equipment. box it up, send it off, and get paid. They are super quick in responding and paid me as soon as the item was received and inspected. Sure, you may get a smudge more for your equipment on eBay etc but is it worth the hassle?!

Great job, will definitely use again if i have a need.

December 7, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

Excellent service. 5 days from quote to receiving money. Would recommend to anyone.

December 4, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Gave me the full amount quickly and efficiently. Also was free post. Very happy.

November 26, 2015
Unprompted review
Rated 4 out of 5 stars

Good service

Got a quote on-line for my camera, accepted it, and sent it off in the post as instructed. Very shortly afterwards, I received the agreed payment in my account without any difficulties. Would happily use this company again.

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I have now sold 2 cameras to Camera Exchange Store and would highly recommend them. The customer service is outstanding and they keep you updated with constant emails.
I sent my camera on Tues morning and the money was paid directly into bank account the following day. I feel that the prices offered for the cameras are very reasonable and as I say, instant cash and no hassles!!! I will continue to use this company.

November 22, 2015
Unprompted review
Rated 4 out of 5 stars

very strightforward

This couldn't be easier. Received an agreeable quote for a DSLR (Nikon d5000), free post label, and send off. Then within a 4 days received a bank transfer of the monies.

The only improvement I'd suggest, is more granularity around the status (such as, received, unboxed and checking, check complete, bank transfer).

I'd certainly use them again and recommend them - as they did offer a better rate than anyone else.

November 14, 2015
Unprompted review
Rated 5 out of 5 stars

Easy process

I had to sell my Nikon D60.Was given reasonable price.My payment hadn't arrived but this was sorted after few emails. Overall process was quite easy..

September 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

An easy, trouble free transaction. My camera was collected when promised. All communication was quick and friendly. The original quote was honoured, without question and the payment was in my account on the day the transaction was confirmed.Many thanks to all at the Camera Exchange Store.

September 11, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Overall excellent service and good website with easy to follow instructions. Would definitely use them again.

September 11, 2015
Unprompted review
Rated 5 out of 5 stars

Camera Sale

I was not disappointed in selling my camera to this company at all. When my camera arrived with them, they emailed me at once to tell me the value was a little less then estimate they had given. They offered to return my camera to me and refund my postage.
I decided to go a head with the sale though and was pleased I did.
A very friendly and helpful company. My money to a little time to go into my account, but this was my fault and they were very understanding and supportive in sorting out the blip. Nothing was to much trouble for them.
I highly recommend them and will certainly sell to them in the future.
Thank you Camera Exchange.

September 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great Lens Top Class service

First time I had used camera exchange store.
Even though I had checked the reviews you always worry when you first use an online store.
No need got a great lens at a good price
Well packaged and arrived on the day I was told it would arrive

August 15, 2015
Unprompted review
Rated 5 out of 5 stars

Total satisfaction

My experiance with this company was truly commendable from start to finish.The transaction took only three days,i would most definately use them again, and highly recommend them to family and friends.

August 14, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I've been thinking of selling some of my older camera equipment for some time and came across Camera Exchange Store in and internet search. I took the plunge and can honestly say that the whole experience has been a pleasure. The company has excellent customer service. I requested a quote, the response was quick and a very reasonable price given. I posted the item and received my payment within three days of the quote. No issues at all, a brilliant company to deal with and I will be using them again as I continue to upgrade my equipment. I have no hesitation in recommending Camera Exchange Store.

Mark

July 14, 2015
Unprompted review
Rated 5 out of 5 stars

Reasonable Valuations; prompt payment

I did a quotation search to dispose of some surplus camera gear amongst a variety of Camera Shops; Camera Exchange came on top. I emailed a list to them, received a quotation that day and accepted it. They arranged collection, and payment was in my Bank Account two days after that. An excellent service.

June 29, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look