Camplify Reviews 

13,077
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, finding the website straightforward to navigate and the overall process seamless. Many highlight the exceptional service from friendly, communicative owners and staff, alongside satisfaction with the quality, comfort, and reliability of the vehicles. However, some customers also noted significant frustration with the booking process, especially when reservations were cancelled after payment. A few also found the website's messaging system awkward or encountered issues with promo codes and the per-day booking structure, causing some inconvenience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as easy to use,... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many finding it easy and... See more

Service

Clients share positive opinions on service, with many reviewers praising the ease of booking and clear... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and ease of... See more

Product

Customers consistently note positive experiences with product, praising the quality and condition of the vans... See more

Reviews shaping this summary

Rated 4 out of 5 stars

good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more

Company replied

Rated 4 out of 5 stars

Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.

Company replied

Rated 4 out of 5 stars

Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more

Company replied

Rated 4 out of 5 stars

We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(13,077)

1,459 reviews in the last 12 months

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Rated 3 out of 5 stars

Experience hasn’t been great

Experience hasn’t been great. Our first booking was cancelled and now I’ve had to find another van at peak season and have had to pay more. I have also had enquiries go unanswered which isn’t helpful when trying to secure something at peak season.

July 8, 2026
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Reply from Camplify

We're really sorry to hear about the cancellation and the added stress of securing another van during peak season, especially with unanswered enquiries making it harder. This falls under general booking changes and enquiries, so we have escalated this to our Customer Support team to look into what happened. We understand how frustrating this experience has been and appreciate you bringing it to our attention.

Rated 5 out of 5 stars

The camper was as described and the…

The camper was as described and the owners were very obliging.

July 2, 2026
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Reply from Camplify

Thank you for letting us know the camper matched its description and that the owners went out of their way to be accommodating. It's fantastic to hear you had such a positive experience, and we hope to see you booking with Camplify again soon.

Rated 5 out of 5 stars

Easy to book

It was a very easy process for booking a campervan

July 16, 2026
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Reply from Camplify

Thank you for the great feedback — we're so glad the booking process was easy and straightforward for you! We hope you had a wonderful trip and look forward to having you book with Camplify again soon.

Rated 5 out of 5 stars

Very easy and seamless to book

Very easy to book and set up communication with the trailer tent owner was very clear very safe felt very secure and that I was going to get a quality service and then the experience on the day was super easy. Everything was as described and felt it was good value for money because we were a bit worried about weather and the time it would take to set up pack down and it was all amazing.

July 8, 2026
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Reply from Camplify

We're so pleased the booking process was smooth and that communication with the owner gave you confidence in a quality, safe experience. It's wonderful to hear the trailer tent was exactly as described and offered great value, especially with the setup and pack-down being so easy despite your weather concerns. Thank you for sharing such a detailed review, and we hope to see you booking with Camplify again soon!

Rated 5 out of 5 stars

Efficient quick and friendly response…

Efficient quick and friendly response to questions
Good communication

July 2, 2026
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Reply from Camplify

Thank you for the lovely feedback — we're so glad the communication felt quick, efficient, and friendly! We'll be sure to pass this praise along to the team, and we hope to have you booking with Camplify again soon!

Rated 5 out of 5 stars

Loved the experience.

Easy to use, great options! Easy to use App. The Air BnB of Campervans.

November 6, 2025
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Reply from Camplify

Great to hear you found the app easy to use and loved the range of options, Sarah — that "Airbnb of campervans" comparison really made our day! Thanks so much for choosing Camplify for your travels, and we hope to see you back on the road again soon!

Rated 4 out of 5 stars

Great selection of caravans and very…

Great selection of caravans and very prompt responses from the owner

July 1, 2026
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Reply from Camplify

Thank you for the wonderful feedback! We're so glad you found a great selection of caravans and had prompt, helpful responses from the owner. We hope your trip is a fantastic one!

Rated 5 out of 5 stars

Easy to book and seamless transaction

Easy to book and seamless transaction. Looking forward to seeing how the trip goes.

July 1, 2026
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Reply from Camplify

Thank you for the great feedback! We're so glad the booking and transaction process was easy and seamless for you. We hope you have an amazing trip and can't wait to hear how it goes!

Rated 5 out of 5 stars

Glad to discover camplify

Glad to discover camplify. Had to cancel my hole trip due to passport issue. Was able to postpone it thanks to the customer service and Vamuz2

July 7, 2026
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Reply from Camplify

Thank you for sharing this, and we're so glad Camplify's customer service and Vamuz2 could help you postpone your trip despite the passport issue! It's great to hear you found us and that we could help turn a stressful situation into a positive outcome. We hope your rescheduled adventure is a great one!

Rated 4 out of 5 stars

Camplify is an easy to use website

Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.

July 7, 2026
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Reply from Camplify

Thank you for the lovely feedback! We're so glad you found Camplify's search function easy to use and that our different insurance cover options made booking clear and straightforward. It's great to hear the whole process was smooth from start to finish!

Rated 4 out of 5 stars

good service/easy website to work with.

good service/easy website to work with.

They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explaining I took the biggest insurance and this should be covered by the insurance, they agreed and actually sent money back to me.

So all and all, I can actually advise their services, but be persuasive when they try to get your money.

November 4, 2025
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Reply from Camplify

Thank you for sharing this experience and for recommending Camplify! We're glad our website made things easy, and especially pleased to hear the insurance and damage matter was resolved fairly with your premium cover in place. We appreciate you sticking with us through that process and are always working to make these conversations as clear as possible from the start.

Rated 3 out of 5 stars
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Reply from Camplify

Thank you for taking the time to share this feedback, and we're sorry to hear the van's cleanliness fell so far short on this hire. We're glad the check-in process with the owner went smoothly. We really appreciate you flagging this so we can help improve the experience going forward.

Rated 5 out of 5 stars

Easy to use

Easy to use. Quality of vans available.

June 25, 2026
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Reply from Camplify

Thank you for your kind words! We're so glad you found Camplify easy to use and loved the quality of vans on offer. We're always working to connect our community with great vehicles for their next adventure!

Rated 4 out of 5 stars

Great experience

Easy to use and communicate with owners. Owners quick to respond and very helpful

June 28, 2026
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Reply from Camplify

Thank you for sharing this! We're delighted to hear the platform made it easy to communicate with owners, and that they were quick to respond and helpful along the way. We really appreciate you taking the time to leave such great feedback!

Rated 5 out of 5 stars

Clear and easy process

Good clear display and description of vehicles, easy booking process and excellent cancellation policy, so overall very happy.

July 5, 2026
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Reply from Camplify

Thank you for the wonderful feedback! We're so glad the vehicle listings were clear, the booking process was smooth, and our cancellation policy gave you extra peace of mind. It's great to hear you had such a positive experience overall!

Rated 5 out of 5 stars

Was a great trip with it and easy to…

Was a great trip with it and easy to use, go Argentina:)

June 27, 2026
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Reply from Camplify

How wonderful to hear this! We're so glad you had a great trip and that the platform was easy to use. Thank you for sharing your experience, and we hope to see you again on your next adventure!

Rated 4 out of 5 stars

I think it’s an excellent service but…

I think it’s an excellent service but would like to costing to be more upfront. Should have all the fees come up on the initial add and not be a surprise later

July 2, 2026
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Reply from Camplify

Thank you for the positive feedback and for sharing this suggestion! We completely understand how important upfront pricing is, and we'll be sure to pass this along to our team as valuable feedback to help improve the experience. We appreciate you helping us make Camplify even better!

Rated 5 out of 5 stars

Really user friendly site

Really user friendly site. I have used Camlify 3 times now and will continue to use it. I have hired twice in NZ and an RV in Australia. Love this service!

July 3, 2026
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Reply from Camplify

Thank you for being such a loyal Camplify customer! It's wonderful to hear you've had great experiences hiring in both NZ and Australia, and we're so glad the site continues to make things easy for you. We look forward to being part of many more adventures to come!

Rated 5 out of 5 stars

Easy to use and informative

Easy to use and informative

June 25, 2026
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Reply from Camplify

Thank you so much for the kind words! We're thrilled to hear you found our platform easy to use and informative, and we'll be sure to keep making the experience even better. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

It was our first time renting a…

It was our first time renting a campervan and it was fantastic experience.

June 25, 2026
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Reply from Camplify

Thank you for sharing your first-time renting experience with us, we're so glad it turned out to be fantastic! It's wonderful to know Camplify could make your first campervan adventure such a memorable one. We look forward to welcoming you back for many more trips ahead!

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