good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.
Company replied
Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more
Company replied
We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more
Company replied
Company details
Written by the company
Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.
Contact info
Australia
- camplify.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The campervan was perfect and exactly…
The campervan was perfect and exactly what we needed. Light easy to tow and we will definitely use camplify in future.
May 28, 2026
Reply from Camplify
What a wonderful review — thank you so much! We're so glad the campervan was the perfect fit and that towing was a breeze, that's exactly the kind of stress-free experience we love to hear about. We can't wait to help you plan your next adventure with Camplify!
Reply from Camplify
Thank you so much for the kind words! We're thrilled to hear that communication was a highlight of your Camplify experience — it really does make all the difference when you're hitting the road. We hope to see you back out on your next adventure soon!
Everything was very straight forward
May 30, 2026
Reply from Camplify
Love to hear it — straightforward and stress-free is exactly what we aim for! We hope you had an amazing trip and look forward to helping you hit the road again on Camplify soon! 🚐
Reply from Camplify
What a fantastic way to holiday — a great microcamper at a great price sounds like the perfect combo! We're so glad Camplify helped make your trip a brilliant one, and we hope to help you plan your next adventure very soon!
Reliable, friendly and easy to use
Despite a complicated situation, everything worked out perfectly. The service was exceptionally accommodating and handled the circumstances with professionalism and care. The platform itself is very user-friendly and easy to navigate. Highly recommend — you're in good hands even when things don't go as planned!
June 11, 2026
Reply from Camplify
Thank you so much for this wonderful review — it's really heartwarming to hear that even through a complicated situation, the experience came together so well! 😊 We're proud to have a team that goes above and beyond to ensure every journey is handled with care and professionalism. We look forward to welcoming you back on Camplify for many more adventures ahead!
Rob was on time and easy to deal with …
Rob was on time and easy to deal with and the van was what I expected.
May 16, 2026
Reply from Camplify
That's fantastic to hear — it sounds like Rob made for a great host! We're so pleased the van lived up to expectations and that the handover went smoothly. We hope you had an amazing adventure and look forward to seeing you back on Camplify soon!
Reply from Camplify
Thank you for flagging this — we're sorry to hear you had some difficulty selecting a location! We'll pass this feedback on to our Customer Support team to look into improving that experience for you. We hope it didn't hold you back from finding your perfect van and hitting the road!
Reply from Camplify
Thank you so much for the kind words — it means the world to us! We're thrilled that Camplify has been such a handy resource for you, and we can't wait to help you plan your next great escape!
Reply from Camplify
That's wonderful to hear — a smooth booking experience is exactly what we aim for! We hope you have an incredible adventure out on the road, and we look forward to welcoming you back to Camplify again soon!
Reply from Camplify
Thank you for the great feedback! We're glad the Camplify experience was straightforward and transparent from start to finish. We look forward to helping you plan your next adventure!
GREAT SERVICE
June 2, 2026
Reply from Camplify
Thank you for the kind words — we love to hear it! We hope your Camplify experience was everything you dreamed of, and we can't wait to help you hit the road again soon!
The easy way to book.
The booking process was easy and supplied plenty of information. We were able to find a suitable van reasonably close handovers were well organised
May 30, 2026
Reply from Camplify
Thank you for the wonderful feedback! We're so pleased to hear that the booking process was smooth and informative, and that you found the perfect van with well-organised handovers. We hope to see you back on Camplify for your next adventure! 🚐✨
Really bad experience..
Really bad experience... allowed us tp book... took £332 deposit but the van wasn't available so owner cancelled the booking. No automatic refund just credit. Had tp request it and it took 10 days. Would not use again and would not recommend.
May 26, 2026
Reply from Camplify
We're truly sorry to hear about this frustrating experience, and we completely understand your disappointment — this is not the standard we hold ourselves to at Camplify. We sincerely apologise for the inconvenience caused by the cancellation and the delay in processing your refund. Our team have now processed the refund.
Reply from Camplify
Thank you for taking the time to leave a review — we're glad to have been part of your journey and hope to see you back on Camplify again soon!
Reply from Camplify
Thank you for the great review! We're thrilled to hear the van was exactly as described and that communication was on point throughout your experience. We hope to see you out on the road with Camplify again soon!
Needs a bit of refining
Camplify is great that it makes it possible to hire vans/vehicles etc- but the fees are almost as much as the hire in some circumstances and the owners aren’t seeing that money. I understand insurances and all of that but it really adds up!
Also found the messaging a little hard to follow- different emails sent about different conversations with the same person and then messages getting lost. Needs a little streamlining!
June 2, 2026
Reply from Camplify
Thank you for sharing such thoughtful feedback — it's genuinely appreciated! We understand your concerns around fees and will make sure this is passed on to the relevant team, as we're always looking at ways to ensure our pricing is transparent and fair for both hirers and owners. We've also noted your comments about the messaging experience and will share this with our product team to help streamline communications on the platform.
Reply from Camplify
Thank you for the lovely review! We're so happy to hear everything worked out perfectly for your trip, and we'll be sure to pass on your kind words to Chris. We hope to see you back on Camplify again soon!
Not adapted to iPhone
Not adapted to iPhone particularly well. I’ve spent many minutes trying to find the specific camper I’m conversing about with an owner.
June 2, 2026
Reply from Camplify
Thank you for taking the time to share this feedback! We're sorry to hear the experience on iPhone hasn't been as smooth as it should be, particularly when trying to locate a specific listing you're in conversation about. We'll be sure to pass this on to our product team to help improve the experience for our mobile users. Please contact our Customer Support Team as they can assist you in finding the camper.
Easy to book and communication was tops
Easy to book and communication was tops
Will be recommending to all who are looking to camp out
May 25, 2026
Reply from Camplify
Thank you for the wonderful feedback! We're so glad the booking process was smooth and that the communication hit the mark throughout your experience. We truly appreciate you spreading the word about Camplify — happy travels on your next adventure!
Very happy camper😁
Camplify is super easy to use and the whole process went seamlessly. The owners of our van were terrific to deal with and easy to communicate with and the van was excellent! Would definitely use again.
May 11, 2026
Reply from Camplify
Thank you so much for the glowing review! We're thrilled to hear that everything went seamlessly and that your owners made the experience even more special with their great communication and care. We can't wait to help you plan your next adventure on Camplify!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.