Camplify Reviews 

13,077
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, finding the website straightforward to navigate and the overall process seamless. Many highlight the exceptional service from friendly, communicative owners and staff, alongside satisfaction with the quality, comfort, and reliability of the vehicles. However, some customers also noted significant frustration with the booking process, especially when reservations were cancelled after payment. A few also found the website's messaging system awkward or encountered issues with promo codes and the per-day booking structure, causing some inconvenience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as easy to use,... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many finding it easy and... See more

Service

Clients share positive opinions on service, with many reviewers praising the ease of booking and clear... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and ease of... See more

Product

Customers consistently note positive experiences with product, praising the quality and condition of the vans... See more

Reviews shaping this summary

Rated 4 out of 5 stars

good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more

Company replied

Rated 4 out of 5 stars

Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.

Company replied

Rated 4 out of 5 stars

Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more

Company replied

Rated 4 out of 5 stars

We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13,077)

1,459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, with good follow up.

May 25, 2026
Camplify logo

Reply from Camplify

Thank you for the great feedback! We're glad to hear the process was easy and that you felt well supported throughout. We hope to see you back on Camplify for your next adventure!

Rated 4 out of 5 stars

The owner of the van was fantastic

The owner of the van was fantastic. I was very disappointed that the long weekend discount was not applied to my booking especially when I had rung the week before

May 15, 2026
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Reply from Camplify

Thank you for sharing your feedback, and we're so glad to hear your owner made your experience a great one! We're sorry to hear about the disappointment with the long weekend discount not being applied, especially after you had been in touch with us beforehand. We appreciate your feedback and we will let the team know.

Rated 5 out of 5 stars

Easy bespoke van hire

So easy to arrange the van hire and it was a lovely set up and lots of support from the owner. The van was straightforward to drive and had everything we needed, including salt, pepper and other basics so I didn’t need to buy them.

May 25, 2026
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Reply from Camplify

Thank you for the fantastic review! We love hearing that the hire process was seamless and that your owner went above and beyond to make sure you had everything you needed for a comfortable trip. We'll be sure to pass on your kind words, and we hope to help you find your next perfect van on Camplify soon!

Rated 5 out of 5 stars

Booking was easy

Booking was easy, I found the caravan that best suited me. Response was prompt regarding confirmation of booking. Pricing and conditions were well explained. Van was very well setup, and i was a great trip.

May 25, 2026
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Reply from Camplify

Thank you so much for this wonderful review! We're thrilled to hear that finding and booking your perfect caravan was a smooth experience, and that everything from confirmation to pricing was clear and straightforward. It sounds like you had an amazing trip, and we hope to see you back on the road with Camplify again soon!

Rated 5 out of 5 stars
Camplify logo

Reply from Camplify

Thank you for the kind words! We're so glad to hear you had an excellent customer service experience with us. We look forward to welcoming you back to Camplify again soon!

Rated 5 out of 5 stars

Easy to use program for someone that is…

Easy to use program for someone that is not very hod with IT. Photos of vans make it easier to select.

May 28, 2026
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Reply from Camplify

Thank you for the lovely feedback! We're so pleased to hear that the platform was easy to navigate and that the photos helped make your decision a little easier. We hope you had a fantastic trip and look forward to seeing you back on Camplify soon!

Rated 5 out of 5 stars

I love Camplify

I love Camplify, it has made my camping trips with my friends so easy now that I cannot set up a tent. I just organise a caravan to be delivered and rock up to enjoy my camping experience - so good!!
Booking is so easy and there are always many options in all locations I need.

April 2, 2026
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Reply from Camplify

Thank you for the wonderful review! We love that Camplify has made it possible for you to keep enjoying camping adventures with your friends, and the delivery option is such a great way to make it all stress-free. We look forward to being part of many more camping trips to come!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We recently hired the motorhome “Elizabeth” and honestly couldn’t be happier with the whole experience. The customer service was excellent from start to finish and the attention to detail inside the motorhome was absolutely perfect.

The motorhome was very spacious, spotless, tidy, and incredibly clean when we arrived. You can really tell a lot of care goes into preparing it. The gas cooker and good size fridge were definitely a winner for us and made everything so convenient during the trip.

There were also lots of little goodies and thoughtful touches waiting for us, which made the experience feel extra special. They really think about families & their experiences.

Highly recommend to anyone looking for a comfortable and stress-free motorhome holiday. We’ll definitely be booking again!

– Mo/Siayma and Family

May 30, 2026
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Reply from Camplify

Thank you so much for this incredible review, Mo, Siayma and family! We're absolutely delighted to hear that "Elizabeth" and her owner made your trip so special, from the spotless presentation to all those thoughtful little touches that made it feel like home. We can't wait to welcome you all back for your next adventure on Camplify!

Rated 5 out of 5 stars

2nd booking with Camplify

2nd booking with Camplify. Efficient, easy, good customer service. No complaints.

May 31, 2026
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Reply from Camplify

Thank you for coming back to Camplify for your second booking — that means the world to us! We're thrilled to hear that the experience was efficient, easy and that our customer service hit the mark. We can't wait to help you plan your next adventure!

Rated 5 out of 5 stars

Very good service dealt with situation…

Very good service dealt with situation very well

May 29, 2026
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Reply from Camplify

Thank you for the kind words! We're so pleased to hear that our team was able to handle the situation to your satisfaction. We look forward to welcoming you back to Camplify again soon!

Rated 5 out of 5 stars

Great experience

Great experience. Sadly we had to cancel our booking as my partner is dealing with some health issues.

May 28, 2026
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Reply from Camplify

Thank you for taking the time to leave a review, and we're truly sorry to hear about your partner's health — we hope they have a speedy recovery. We're glad the experience up until that point was a positive one, and our Customer Support team will be happy to assist with any questions regarding your cancellation. We hope to welcome you both back to Camplify when the time is right!

Rated 4 out of 5 stars

Easy process towards a (hopefully) enjoyable holiday.

Camplify followed up a concern that we had, about contact with a potential connection re a motorhome hire, and gave us assurance that all was well.
The process of communication with the hirer and subsequent closure of a deal was smooth.

May 19, 2026
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Reply from Camplify

Thank you for sharing your experience! We're pleased to hear that our team was able to address your concern promptly and provide the reassurance you needed. It's great to know that the communication and booking process with your owner went smoothly from there!

Rated 5 out of 5 stars

Is very well and perfect!!!

Is very well and perfect!!!
The camper is very comfortable and cleaning.
Everything perfect !!!

May 19, 2026
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Reply from Camplify

Thank you for the wonderful review! We're so glad to hear that the camper was comfortable and spotlessly clean. We hope to see you back on Camplify again very soon!

Rated 5 out of 5 stars

So easy even from the other side of the world

The experience of searching and making contact on camplify website was very east, even from all other side of the world. Tony our RV owner was amazing

May 30, 2026
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Reply from Camplify

Thank you for the wonderful review! We're so glad to hear that the Camplify platform was easy to use from wherever you are in the world, and it sounds like Tony made your experience truly special. We hope you had an incredible adventure and look forward to welcoming you back to Camplify again soon!

Rated 5 out of 5 stars

Easy experience

Easy experience. Easy contact of owners. Everything just went really smoothly.

May 20, 2026
Camplify logo

Reply from Camplify

Thank you for the glowing feedback! We're delighted to hear that everything went smoothly and that connecting with your owner was a breeze. We hope you had a wonderful trip and look forward to seeing you back on Camplify soon!

Rated 5 out of 5 stars

The whole process was easy to follow…

The whole process was easy to follow and understand. The owner of the van I chose was quick to respond with no hesitation. Very happy customer

May 29, 2026
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Reply from Camplify

Thank you for the fantastic review! We love hearing that the process was straightforward and that your owner was so responsive and attentive. We hope you had an incredible adventure and can't wait to see you back on Camplify!

Rated 5 out of 5 stars

It was easy to apply

It was easy to apply. The process was easy and followup was quick.

May 20, 2026
Camplify logo

Reply from Camplify

Thank you for the kind words! We're so pleased to hear that the application process was smooth and that our team was quick to follow up with you. We look forward to having you as part of the Camplify community!

Rated 5 out of 5 stars

Platform was easy to use & found what I…

Platform was easy to use & found what I was looking for

May 22, 2026
Camplify logo

Reply from Camplify

Thank you so much for the wonderful feedback! We're thrilled to hear you found our platform easy to navigate and that you found exactly what you were looking for. We hope you have an amazing trip and look forward to welcoming you back to Camplify again soon!

Rated 5 out of 5 stars

Really great option

Easy
Practical

May 21, 2026
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Reply from Camplify

Thank you for the feedback — we love hearing that! Making the experience easy and practical for our community is exactly what we aim for, and it's great to know we're hitting the mark. Happy travels ahead! 🌟

Rated 5 out of 5 stars

So easy to book

So easy to book

May 28, 2026
Camplify logo

Reply from Camplify

Thank you so much for the kind words — we're so glad the booking process felt seamless! We've worked hard to make it as straightforward as possible, and it's always wonderful to hear when that lands. We can't wait to see you out on the road! 🚐

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