Camplify Reviews 

13,077
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, finding the website straightforward to navigate and the overall process seamless. Many highlight the exceptional service from friendly, communicative owners and staff, alongside satisfaction with the quality, comfort, and reliability of the vehicles. However, some customers also noted significant frustration with the booking process, especially when reservations were cancelled after payment. A few also found the website's messaging system awkward or encountered issues with promo codes and the per-day booking structure, causing some inconvenience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as easy to use,... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many finding it easy and... See more

Service

Clients share positive opinions on service, with many reviewers praising the ease of booking and clear... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and ease of... See more

Product

Customers consistently note positive experiences with product, praising the quality and condition of the vans... See more

Reviews shaping this summary

Rated 4 out of 5 stars

good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more

Company replied

Rated 4 out of 5 stars

Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.

Company replied

Rated 4 out of 5 stars

Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more

Company replied

Rated 4 out of 5 stars

We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(13,077)

1,459 reviews in the last 12 months

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Rated 5 out of 5 stars

a very straight forward process to book…

a very straight forward process to book my camper. I was in touch with the owner of the van within minutes

May 27, 2026
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Reply from Camplify

Thank you for the wonderful feedback! We love hearing that the booking process was hassle-free and that you were connected with your owner so quickly. We hope you had an amazing trip and look forward to welcoming you back!

Rated 5 out of 5 stars

Great communication and very helpful

Great communication and very helpful

May 27, 2026
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Reply from Camplify

Thank you for the lovely review! We're so glad to hear the communication was great and that you felt well supported throughout. We hope to see you back on the road again soon!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, good communication

May 20, 2026
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Reply from Camplify

Thank you for the kind words! We're pleased to hear the experience was straightforward and that communication was on point. We look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

It was easy once I navigated my way…

It was easy once I navigated my way around the site to find what I wanted, contact the owner and secure the booking

May 27, 2026
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Reply from Camplify

Thanks for sharing your experience! We're glad you found what you were looking for and that the booking process came together smoothly. We're always working to make navigation even easier, so your feedback is appreciated!

Rated 5 out of 5 stars

Great quality campervan

Great quality campervan

May 25, 2026
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Reply from Camplify

Thank you for the great review! We're thrilled the campervan hit the mark and made your trip that much better. We hope to see you back on the road again soon!

Rated 5 out of 5 stars

Great Company

Great booking experience. Smooth process and the staff have been great

May 18, 2026
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Reply from Camplify

Thank you for the lovely feedback! We're so glad to hear the booking process was smooth and that our team made a great impression. We can't wait to see you out on the road again!

Rated 2 out of 5 stars

Its a good service just be patient with the search engine

The service is a good one but the search and filtering tools are poor. For example, they will ask you for the number of travellers, much like other travel and flight websites do, but this will not factor into what they will present you with. More frustrating however is you cannot filter by berth numbers. We were a couple - we don't want to see family vans with up to 6 berths. It means constant scrolling to find vans you might consider.
Another example. Why ask a destination when hiring a mobile caravan? The more important point, if towing, is the pick up location.
The service however is good. It brings two parties together.

May 25, 2026
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Reply from Camplify

Thank you for taking the time to share such detailed and constructive feedback — it's genuinely valuable to us! You raise some really valid points around the search and filtering experience, particularly around berth numbers and traveller count, and we'll be sure to pass this on to our product team for consideration. We're glad the core service hit the mark in connecting you with the right owner, and we hope to make the search experience just as smooth for your next trip!

Rated 5 out of 5 stars

Easy transaction

Easy transaction, super easy to navigate.

May 18, 2026
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Reply from Camplify

Thank you for the kind words! We're so pleased to hear the process was smooth and easy to navigate from start to finish. We look forward to having you on the road again soon!

Rated 5 out of 5 stars

Easy to book and excellent…

Easy to book and excellent communication with Adam. Car was everything we needed, easy to drive and all accessories simple to set up and use.

May 17, 2026
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Reply from Camplify

Thank you so much for this wonderful review! We're thrilled to hear the booking process was seamless and that Adam's communication made the experience even better. We hope to welcome you back on your next adventure!

Rated 5 out of 5 stars

Prompt reply from owner

Prompt reply from owner, kind and considerate. Great pics and details of van.

May 18, 2026
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Reply from Camplify

Thank you for the lovely feedback — it's wonderful to hear your owner was so prompt, kind, and thorough with the van details! We're proud to have such fantastic hosts on our platform. We hope to see you back on the road with Camplify soon!

Rated 5 out of 5 stars

Five stars

Five stars! Hiring a van through Camplify was a fabulous experience. If you are wanting to explore the great outdoors, look no further. Highly recommend

May 14, 2026
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Reply from Camplify

Thank you so much, what a wonderful review! We're thrilled Camplify could help you get out and explore the great outdoors, and we truly appreciate the recommendation. We can't wait to be part of your next adventure! 🚐

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Would highly recommend.

May 15, 2026
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Reply from Camplify

Thank you for the glowing review — we're so thrilled to hear you had a fantastic experience from start to finish! We truly appreciate the recommendation and hope to see you back on the road with Camplify again soon! 🚐

Rated 5 out of 5 stars

Easy and helpful

Easy and helpful

May 14, 2026
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Reply from Camplify

Thank you for the kind words — simple and helpful is exactly what we aim for! We hope you had a wonderful trip and look forward to welcoming you back to Camplify soon! 🚐

Rated 4 out of 5 stars

Pretty easy to book and communication…

Pretty easy to book and communication is great. The only thing I wld suggest in creating a more enjoyable experience wld be if we can choose which days we have full insurance cover for the camper van.

Thankyou.

May 21, 2026
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Reply from Camplify

Thank you for the lovely feedback and the thoughtful suggestion — we love hearing ideas that could improve the Camplify experience! We'll be sure to pass this on to our relevant team for consideration. We hope to see you back on the road with Camplify again soon! 🚐

Rated 5 out of 5 stars

Very good company

Camplify was easy to use and was very good at clear communication

May 14, 2026
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Reply from Camplify

Thank you for the wonderful feedback — clear communication and ease of use are things we truly value, so it's great to hear we delivered on both! We hope you had a fantastic trip and can't wait to see you back on the road with Camplify soon! 🚐

Rated 5 out of 5 stars

Awesome

Great people

May 14, 2026
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Reply from Camplify

Thank you for the kind words — we love hearing this! We hope you had a wonderful trip and look forward to welcoming you back to Camplify soon! 🚐

Rated 1 out of 5 stars

Worst experience with this hiring

Worst experience with this hiring, we hired only for one day and they charged us for additional cleaning for chemical toilet even though we emptied and cleaned everything thoroughly. They sent us fake pictures for the proof. And also Van was not in good state. NOT RECOMMENDED

April 2, 2026
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Reply from Camplify

Thank you for sharing your feedback, and we're sorry to hear you felt dissatisfied with the resolution of your hire. We understand this is frustrating, however after a thorough review by our Resolutions team, the claim was assessed based on the evidence provided and a decision was made accordingly. If you have any further questions regarding your booking, please don't hesitate to reach out to our Customer Support team directly.

Rated 5 out of 5 stars

Camplify, so many options ….

Camplify has so many options and the filters make it simple to find matches be it, budget, delivery or RV size, thanks Camplify, looking forward to our next stay in January.

May 14, 2026
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Reply from Camplify

Thank you for the lovely feedback — we're thrilled our filters and range of options made finding your perfect match so easy! We're already excited for your January adventure and can't wait to be part of it. See you on the road! 🚐

Rated 5 out of 5 stars

I was able to find a caravan close to…

I was able to find a caravan close to where I wanted to stay and organise for it to be delivered the caravan park for me. Was able to see pricing and photos of the van and select extras such as linen at a clearly stated cost

May 12, 2026
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Reply from Camplify

Thank you for sharing your experience — we're so glad our platform made it easy to find the perfect caravan, organise delivery, and select all the extras you needed with full pricing transparency! It's exactly the kind of seamless experience we strive to provide. We hope you had a wonderful stay and look forward to welcoming you back to Camplify soon! 🚐

Rated 5 out of 5 stars

Host was great and looked after us with…

Host was great and looked after us with any needs. Highly recommend

February 17, 2026
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Reply from Camplify

Thank you for the fantastic review — it's wonderful to hear your host went above and beyond to look after you! We're so proud to have such dedicated hosts on our platform. We hope to see you back on the road with Camplify again soon! 🚐

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