good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.
Company replied
Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more
Company replied
We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more
Company replied
Company details
Written by the company
Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.
Contact info
Australia
- camplify.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Honestly could not fault the process!!
Honestly could not fault the process!!, easy to book, communication is great... Overall fantastic experience. thank you
May 20, 2026
Reply from Camplify
What a wonderful review — thank you so much! We're thrilled to hear the whole experience from booking to communication was seamless. We can't wait to help you plan your next adventure with Camplify! 🚐
Camplify is great
Camplify is great, provides quality hosts and has a platform that is user friendly. I highly recommend using Camplify for your next roadie.
May 13, 2026
Reply from Camplify
Thank you so much for the glowing recommendation — we love hearing this! We're proud to connect travellers with quality hosts and make the whole experience as easy as possible. We hope your next roadie with Camplify is just as fantastic! 🚐
Great Communication and systems.
May 12, 2026
Reply from Camplify
Thank you for the lovely feedback — we're glad our communication and systems hit the mark! We hope you had a fantastic trip and look forward to seeing you back on the road with Camplify soon.
I’m excited for my weekend getaway.
I’m excited for my weekend getaway.. picking up camper van Saturday. Can’t wait to se Reginald again
May 12, 2026
Reply from Camplify
How exciting — a weekend getaway sounds wonderful! We hope you and Reginald have an absolutely amazing adventure together. Happy travels! 🚐
Reply from Camplify
Thank you for the kind words — we're so glad the booking process was a smooth one! We hope you had a wonderful trip and look forward to welcoming you back to Camplify soon.
This was a last minute trip
This was a last minute trip and was organised very quickly and easy.
Great owners of the van, very helpful.
May 12, 2026
Reply from Camplify
Thank you so much for the wonderful feedback! We're thrilled to hear that booking was quick and seamless, and that your owners made the experience such a great one. We hope to see you out on the road with Camplify again soon!
We hired a small van for 3 days
We hired a small van for 3 days, but we took it back after 8 hrs due to screeching mechanical sound from engine, the fridge drawer slide seized …so no fridge. Van was not ready for hire due to personal items, and little storage. Poorly designed van made it unsafe to drive.
Owner was MIA as soon as we were able to tell her about all of the complaints, and we were relying on a refund for all or most of the trip and camplify to honour this. Instead we waited weeks for the owner to not mediate with us or Camplify,
and so we feel that Camplify customer support needs to cover our loss on her behalf and her chase monies later.
We are contacting NSW fair trading now, as we are vulnerable for homelessness and have waited the 5 business days for the owner to respond.
We can’t be out of pocket for a negligent owner. When a refund is issued then I will change my score.
Michelle in Sydney
0468 336 973
May 11, 2026
Unprompted review
Reply from Camplify
Thank you, Michelle — we're truly sorry to hear about the distressing experience you had, especially given the circumstances you've shared with us. The issues you've described with the van's condition, the owner's lack of response, and the impact this has had on you are absolutely unacceptable, and we understand your frustration completely. We have issued you a full refund of the booking hire, and the team will reach out to you once it has been processed.
This car was really great
This car was really great, perfect for discovering all parts of WA
May 12, 2026
Reply from Camplify
Thank you so much for the lovely review — we're so glad the van was perfect for your WA adventure! It sounds like you had an amazing time exploring, and we hope to see you out on the road with us again soon. Safe travels!
I was forced to buy insurance even…
I was forced to buy insurance even though I already had insurance purchased on my RV.
May 18, 2026
Reply from Camplify
I'm so sorry for the confusion around the insurance charge — I can understand how frustrating that must have been. Please note that all bookings made through Camplify require the accident excess to be added, regardless of existing RV insurance, and you can find more details here: https://www.camplify.com.au/accident-excess.
Platform filters & app need work
Communication with hirers is easy and the actual hire process is smooth. Great range of vans just need a bit of work on the search features:
A) should be able to search by keywords for bonus inclusions
B) searches should be saved if you exit the app/web page.
May 19, 2026
Reply from Camplify
Thank you so much for the positive feedback about our hire process and van range — we're thrilled to hear it's been smooth for you. Your suggestions around keyword search and saved searches are brilliant, and I've passed these along to our product team for consideration. We genuinely appreciate you taking the time to help us improve!
The campgrounds are very quiet and the…
The campgrounds are very quiet and the facilities are kept well, very clean
May 10, 2026
Reply from Camplify
Thank you for the lovely review! It's wonderful to hear you enjoyed the peaceful campgrounds and found the facilities clean and well-maintained, we'll be sure to pass your kind words along to the team.
Easy to use.
May 11, 2026
Reply from Camplify
Thank you so much for the kind feedback! We're thrilled to hear you found everything easy to use, and we appreciate you taking the time to share your experience.
I actually find the whole camper life…
I actually find the whole camper life website and booking processed a little bit. Not confusing. Just not logical. Yeah it just when you you know the big I had to go back and check it out again. I just remember being quite frustrated when I was booking. The other big issue is you guys book per day not per night and so it makes a dumb. It's not like a traditional accommodation night so you're booking for the day. Whereas you know you're not booking for the night that you've got the caravan. So you know you've if you want one night you got to book two full days. Rod and you know it just makes it a bit difficult because you're like well. I don't need two full days or I don't need three full days, right? You know, so for our situation we only needed one night but we've had to book it for two full days and we're just not going to utilise the van enough to. Yeah, really feel like it's a justifiable price.
May 10, 2026
Reply from Camplify
Thank you for taking the time to share your feedback about both the website experience and our booking structure. We completely understand the frustration around the per-day booking model, especially when it doesn't align with a single overnight trip, and we'll pass your comments along to our customer support team for further review. We genuinely appreciate insights like yours as they help us improve.
Well thought-through platform
The platform is well designed and smooth, and one feels informed during the entire process. I had complex needs and had all the tools to coordination my special requirements with the owners. Two-sided marketplaces are complex, but Camplify has applied all the wise learnings. The user experience, at least for me as a renter, was seamless.
May 14, 2026
Reply from Camplify
Thank you so much for this thoughtful and detailed review! It's wonderful to hear that Camplify's platform supported your complex needs and made coordinating with owners seamless from start to finish. We truly appreciate you recognising the care that goes into building a great two-sided marketplace.
Once I was able to contact Sydney all…
Once I was able to contact Sydney all worked out.
Although every time I went in to see the messages I kept getting an error occurred which was very annoying as I could not see what the owner was saying
May 8, 2026
Reply from Camplify
Thanks for sharing your feedback, and we're glad things worked out with Sydney in the end! We're sorry to hear about the frustrating error message issue when trying to view your messages — that's certainly not the seamless experience Camplify aims to provide. We've flagged this with our Customer Support team who can look into the technical issue for you.
Reply from Camplify
Thank you for the great feedback! We're so pleased to hear you found booking with Camplify simple and easy, and that our communication tools hit the mark. Wishing you many more happy travels ahead!
Let down the day before I flew out but…
Let down the day before I flew out but not camplify’s fault.
It’s a great concept and the site is really easy to use.
Sadly the loaner messaged me when I was about to board the plane to Australia to say the van was no longer available. It was a panic for sure, and I ended up paying double for a hire van from a rental firm as it was a last minute hire. I was renting for a month so a very expensive hire!
November 3, 2025
Reply from Camplify
We're so sorry to hear your booking fell through at the last minute — what a stressful situation, especially right before boarding your flight. While Camplify itself is a wonderful platform, we completely understand the impact this had on your trip and the additional cost involved.
It was just a satisfying experience…
It was just a satisfying experience arranging my booking although it was necessary to get one of my children to assist with some of the computer entry on security as it was above my computer ability.
May 15, 2026
Reply from Camplify
Thank you for sharing your experience and for the kind feedback on your booking! We're so glad it was satisfying overall, and lovely to hear your child was able to help with the verification step. We've noted your comments and our Customer Support team is always happy to assist with verification should you need a hand next time.
Reply from Camplify
Thank you for the fantastic feedback! We're delighted to hear you've found the Camplify interface easy to use, with fast responses and a safe, reliable experience. We truly appreciate you taking the time to share this.
Reply from Camplify
Thank you for the lovely review! We're so glad to hear that connecting with your renter was easy and that your Camplify experience has been seamless. Wishing you many more smooth adventures ahead!
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