Canada One Travel Reviews 

110
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This company one travel is a scam, highly non professional. I booked my ticket to India and it caused me a lot of inconvenience. My travel got one day delayed because of their incomplete information.... See more

Rated 1 out of 5 stars

Scamsters Reviews here appear fake Offered tickets me cheaper than online Asked for credit card details and driving license Pushed for remitly/debit card Smelled a rat -didnt proceed Ca... See more

Rated 2 out of 5 stars

Told my baggage fee payment and seat selection were completed I arrived at the departure kiosk to board. Found no evidence of baggage fee payment and had to stand in another line for half an hour keep... See more

Rated 1 out of 5 stars

Terrible Tour Guide - Do NOT trust them to take care of you. My 65+ year old parents went for a 3+ weeks land and sea tour of South America with Canada One Tour in March 2020. They left Canada prior... See more

Company details

  1. Travel Agency

Information provided by various external sources

Canada One Travel excels in both corporate and leisure travels. On the corporate side, we engage travel technologies. And on the leisure side we have agents experienced in organizing amazing dream. Outbound offices with a collection of multilingual travel advisers in Winnipeg, Carman, Steinbach (Manitoba) arranging traditional and customized travels to worldwide destinations. Canada One Travel's inbound office in Vancouver (BC) handle tours to Canada. We are the experts in our fields.


Contact info

1.2

Bad

TrustScore 1 out of 5

110 reviews

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No recent history of asking for reviews

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1.2

All reviews

(110)

1 review in the last 12 months

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Rated 5 out of 5 stars

Our agent Brenda Hiebert is Awesome

Our agent Brenda Hiebert is Awesome! She always goes the extra mile to help us with any questions or help with computer apps we may need ! We have been dealing with her for the last 15 years and have always had great vacations. She knows us and what we enjoy! She is always pleasant and very professional.

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Totally satisfied

I have used canada one for about 10 years and have always had excellent service and advice.

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Shirley at Canada One was thorough

Shirley at Canada One was thorough, very helpful and carefully went through all the travel details/costs as well as all the potential (medical/other) issues which could come up for our trip. Great job!

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Top Notch Agents!

I dealt with two separate agents on separate occasions due to my schedule, but I can vouch for the professionalism, integrity, and swift work that both Kylie Salazar and Kelly Johnson do. Recently I booked a trip to California--was pleasantly surprised as I received a swanky upgrade for my ride (Thanks, Kelly!). Kylie is an avid hunter and found me an excellent flight deal for myself and my two children. She considered the flow of the trip, and layover time (what is reasonable for a family). Thanks Kylie! Top notch agents!!

August 21, 2019
Unprompted review
Rated 2 out of 5 stars

I booked a trip four months in advance

I booked a trip four months in advance. Agent assured me she would send my travel package (documents) but did not. I had the wrong date on my dayplanner (various destinations were discussed). I was busy till a couple days before my understood departure date... I checked a couple days before and found out I MAY have had the wrong date. I could not communicate (to confirm) with them since it was Saturday afternoon and I missed my flight. I lost two days of an all inclusive and had to pay $800+ for another flight. I was treated very rudly by agent, President didn't even return my 8+ calls. The GM was nice though... but her hands were tied by her boss.

July 15, 2019
Unprompted review
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Reply from Canada One Travel

Today we learned that the court has dismissed your claim against Canada One Travel without costs. We now respond to your negative posting on our website before the verdict was announced. Canada One Travel has been in business for 35 years and we uphold our reputation in delivering services of excellence by hiring professional, courteous and hard working staff. We will not hold any animosity against you, in fact, we forgive and we move on. It is unfortunate you had a bad experience in your last booking, however, should you ever want to use our service again in the future, We Welcome You!

Rated 5 out of 5 stars

Our travel agent Carly

Our travel agent Carly, was patient and thorough when we sat down with her to find the perfect flights for our destination and return trip. We had exceptional flight times with very little layover time at each airport. She was very knowledgeable and answered all of our travel questions. Carly also found the best deal for airfare that was possible at the time. She gave us coupons and had numerous recommendations for different things related to our trip. We were very impressed and would definitely use this Travel Agency (Agent) again for future trips.

February 10, 2019
Unprompted review
Rated 5 out of 5 stars

Our agent put together a great…

Our agent put together a great itinerary including wonderful well situated hotels. Only had to give her our wishes once and then the trip and travels were planned and executed, Great service.

January 31, 2019
Unprompted review
Rated 4 out of 5 stars

Bad escourt to Ireland fall of 2018...from Winnipeg

Trips are oragnized and are good. However, my last trip to Ireland we had a terrible escort. Her sister was travelling with the group and basically we never saw her and was not given any support. The insulting thing was once we were home and waiting for our luggage at the airport, she actually said to me “ nice travelling with you”. It was very upsetting when I never had any interaction with her. They need to insure that escorts are qualified and interested in doing their job.

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Never dissatisfied with their service or prices

Have used them for many vacations, always provide trips at best price posted online and if there is ever any issues associated with trips, they are available to help you get on your way and very professional and efficient. Also good at suggestions to make your accommodations more custom suited. Not just a pkg deal.

January 31, 2019
Unprompted review

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