Great experience.Never an issue ordering or concerted contacts are not in stock. I receive the contacts a couple days after purchasing. thank you!
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See what reviewers are saying
Fresh Lens claims to operate out of both Canada and California. They advertise very low prices for contacts and then their business model is to plainly and simply email you that your purchase checko... See more
Company replied
We have used Fresh Lens for many years now. My wife has always worn contact lenses and her script just never changed but she was required to get a eye exam annually to keep her script up-to-date. We... See more
This has been my online "go to" source for several years now. Customer service (Jen) has always been prompt at answering any questions. I have never had any issues with quality or shipping issues. My... See more
Company details
Written by the company
Fresh Lens is located in beautiful Victoria, Canada. We have been supplying US and Canada with the best in contact lenses for over 20 years. We offer free shipping and are one of the cheapest places to buy contact lenses online. We also offer a wide selection of lenses from leading brands such as Acuvue, Air Optix and Bausch & Lomb. Our customer service team is always available to answer any questions you might have about our products. Thanks for choosing Fresh Lens!
Contact info
2631 Quadra Street, V8T 4E4, Victoria, Canada
- 1-888-699-1963
- support@myfreshlens.com
- canadiancontactlenses.com
4.0
Great
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast delivered to the USA
Fast delivered to the USA, I am very satisfied with this company. It is good that they deliver even to the USA
June 14, 2023
Unprompted review
Fast and easiest service to get new…
Fast and easiest service to get new contacts so far
December 29, 2023
The extreme ease!
So quick and easy to use the sight, and if needed, to call an order in. I've been buying from you for at least 10 years, and could not be happier!!
December 22, 2023
Unprompted review
Responsive customer service
December 29, 2023
I've bought from Fresh Lens for years!
Great company to deal with. Ordering is fast and easy, no hassle
November 27, 2023
Fresh Lens does a great job
Fresh Lens does a great job, at a fair and reasonable price!! Their website is easy to use, and the entire process was a breeze.
November 27, 2023
I couldn't see the cart in real time
I couldn't see the cart in real time. I didn't realize I had four containers of 24 contacts. There must be a glitch. I tried on several browsers.
November 27, 2023
i had some problems checking out on my…
i had some problems checking out on my i pad but the next day on my pc it worked fine, i was using safari if that helps i dont have the date or order number sorry
October 17, 2023
Unprompted review
easy to order, fast shipping
October 24, 2023
Unprompted review
Your site was very easy to use and…
Your site was very easy to use and communication between me and your company was excellent. Thank you to your customer service reps.
October 30, 2023
My Go-To Contact
I have been ordering through Fresh Lens for over 10 years. I absolutely LOVE their service!!
October 19, 2023
Unprompted review
I paid for expedited shipping and now
I paid for expedited shipping and now, 3 business days later, the shipment tracking says it will update when item has shipped. If this is due to my being locating in the US, fresh lends shouldn’t offer that option out of Canada customers.
September 28, 2023
CUSTOMER FOR LIFE!
I have been a Fresh Lens customer for several years now, and I think that the service is fantastic, most times lenses are in stock and the shipping is fast.
September 23, 2023
Unprompted review
Above and beyond expected
I couldn't get my brand of lenses from anywhere and my doctor was being difficult about writing an Rx for lenses unavailable in the US! They helped me out and got me the lenses I needed.
August 29, 2023
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